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Client Representative information
See Texas salary details
$14.30 is the 25th percentile. Wages below this are outliers.
$10.53 - $14.82
28% of jobs
The median wage is $17.66 / hr.
$14.82 - $19.12
33% of jobs
$19.12 - $23.41
11% of jobs
$26.90 is the 75th percentile. Wages above this are outliers.
$23.41 - $27.71
4% of jobs
$27.71 - $32.01
5% of jobs
$32.01 - $36.30
1% of jobs
$36.30 - $40.60
0% of jobs
$40.60 - $44.89
16% of jobs
$44.89 - $49.19
0% of jobs
$49.19 - $53.48
2% of jobs
$53.48 - $57.78
0% of jobs
$10
$24
$57
How much do client representative jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Client Representative, and why are they important?
How do Client Representatives typically collaborate with internal teams to address client needs?
What is the difference between Client Representative vs Customer Service Representative?
| Aspect | Client Representative | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; sometimes a bachelor's degree; industry-specific certifications | High school diploma or equivalent; minimal certifications |
| Work Environment | Office settings, client meetings, account management | Call centers, retail, online support |
| Employer & Industry Usage | Financial services, real estate, consulting firms | Retail, telecommunications, hospitality |
| Common Search & Comparison Intent | Understanding roles involving client account management and relationship building | Assisting customers with inquiries and issues |
The main difference between a Client Representative and a Customer Service Representative lies in their focus and work environment. Client Representatives typically handle client accounts, build relationships, and work in professional settings, often requiring industry-specific knowledge. Customer Service Representatives primarily assist customers with inquiries, often in call centers or retail environments. Both roles involve communication skills, but Client Representatives usually have more specialized responsibilities related to client management.
What are Client Representatives?
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Job description
We are building the premier outdoor living company in the country by creating a "family of family companies" across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country's largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.
POSITION SUMMARY: Krause Landscape is seeking a dedicated Landscape Client Representative to be the primary point of contact for our maintenance clients. This role is responsible for nurturing client relationships from initial sale through ongoing weekly maintenance, driving new business, and increasing department revenue by delivering exceptional customer service. You will manage client needs and requests, ensuring satisfaction and fostering long-term partnerships.
RESPONSIBILITIES AND DUTIES:
- Maintain established sales volume by keeping current with client needs, changing trends, and competitors; increase sales by following up on new leads and prospective clients.
- Initiate and attend all preliminary and subsequent Maintenance client presentations and meetings.
- Participate in onsite visits and walkthroughs with the client to ensure needs are being met.
- Inform clients of relevant issues regarding their property and involve them in relevant decision making.
- Follow the sales process (i.e. using Maintenance agreements, dissemination of information to admin and production, etc.).
- Manage all communication and correspondence with current and prospective clients, ensuring a "One Point of Contact."
- Recommend and advise clients on additional services or enhancements.
- Oversee and guide weekly maintenance and enhancements to ensure results will exceed client expectations and enhance Mariani's reputation.
- Assists in the scheduling of jobs with the Production Coordinators.
- Maintain accurate records and documentation (i.e. client history, sales reports, client contact list, etc.)
- Initiate and approve all necessary work orders and change orders necessary to communicate with the maintenance department.
- Prepare proposals, renewals, and contracts using appropriate standard templates.
- Monitor the billing process and Accounts receivable.
- Work with the Crew Leaders to ensure any desires or information expressed by the client is completed accurately.
- Communicates with Administrative Support team, Accounting Team, Production Coordinators, and Crew Leaders as required to update project status.
QUALIFICATIONS:
- 2+ years sales experience, preferably in the landscape industry.
- Demonstrate exemplary knowledge of landscape terminology, plant materials, and installation techniques.
- Previous experience as a Client Representative, Production Coordinator, or Crew Leader preferred.
- Ability to work in a team environment, and independently, including taking direction and constructive feedback from team members, as well as providing feedback to other team members.
- Demonstrate flexibility to perform duties wherever volume deems it necessary.
- Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of internal and external clients.
The Perks
401(k) plan with company match
Medical insurance
Dental insurance
Vision insurance
FSA/HSA
PerkSpot
Long-Term Disability and Life Insurance
Paid time Off
Tuition Reimbursement (after one year of service)
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.