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Client Representative Jobs in Minnesota (NOW HIRING)

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See Minnesota salary details

$11

$26

$60

How much do client representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for client representative in Minnesota is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $33.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Representative, and why are they important?

To thrive as a Client Representative, you need strong communication, problem-solving, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Active listening, patience, and the ability to build rapport make someone stand out in this position. These skills are essential for effectively addressing client needs, maintaining satisfaction, and fostering long-term business relationships.

How do Client Representatives typically collaborate with internal teams to address client needs?

Client Representatives regularly work alongside sales, support, and product teams to ensure clients receive timely and effective solutions. They act as a bridge, communicating client feedback and requirements to relevant departments, and often participate in cross-functional meetings to align on client projects. This collaborative approach helps streamline service delivery, resolve issues quickly, and foster strong client relationships. Being proactive and communicative is key for success in this role.

What are Client Representatives?

Client Representatives are professionals who act as the main point of contact between an organization and its clients. They are responsible for understanding client needs, addressing concerns, and ensuring that services or products meet client expectations. Their duties often include managing communication, providing updates, handling complaints, and facilitating solutions to maintain strong client relationships. Effective client representatives help build trust and loyalty, which can lead to long-term business success.

What is the difference between Client Representative vs Customer Service Representative?

AspectClient RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; industry-specific certificationsHigh school diploma or equivalent; minimal certifications
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, real estate, consulting firmsRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles involving client account management and relationship buildingAssisting customers with inquiries and issues

The main difference between a Client Representative and a Customer Service Representative lies in their focus and work environment. Client Representatives typically handle client accounts, build relationships, and work in professional settings, often requiring industry-specific knowledge. Customer Service Representatives primarily assist customers with inquiries, often in call centers or retail environments. Both roles involve communication skills, but Client Representatives usually have more specialized responsibilities related to client management.

What are popular job titles related to Client Representative jobs in Minnesota? For Client Representative jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Client Representative jobs in Minnesota look for? The top searched job categories for Client Representative jobs in Minnesota are:
What cities in Minnesota are hiring for Client Representative jobs? Cities in Minnesota with the most Client Representative job openings:
What are popular job titles related to Client Representative jobs in MN? For Client Representative jobs in MN, the most frequently searched job titles are:
Client Representative jobs near you
Client Representative - Surety

Client Representative - Surety

Marsh McLennan

Minneapolis, MN • Hybrid

$41.20K - $76.80K/yr

Other

Medical, Retirement

Posted 23 days ago

Job description

Company:
Marsh McLennan Agency
Description:
Client Representative - Surety
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Representative at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As a Client Representative on the Business Insurance Surety team, you'll work directly with Producers, Client Executives, and clients to service and retain our existing & new book of business. You will handle both contract and commercial surety transactions, including marketing and placing new and renewal bonds, and processing cancellations, riders, endorsements, and reinstatements for existing accounts. You will manage daily service activities and urgent requests from multiple channels, monitor the bonds inbox, delegate and escalate as appropriate, and prioritize work to meet deadlines. You will also be responsible for billing new and renewal business, proactively following up on payments and resolving accounting issues for bonds as they arise, and you will support projects assigned by the Client Executive team as needed.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
  • High school diploma or equivalent is required
  • Excellent communication skills to effectively service customers
  • Ability to assist with managing a book of business and to develop relationships to retain accounts
  • Be a self-starter; problem solver with good time management skills
  • Be organized and meet deadlines
  • Ability to provide ongoing support for team members and colleagues
  • Property/casualty license or ability to attain is required
These additional qualifications are a plus, but not required to apply:
  • College degree preferred.
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities
To learn more about a career at MMA, check out our website or flip through our recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
  • Instagram
  • Facebook
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  • LinkedIn

Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAUMW
#LI-Hybrid
#MMABI
The applicable base salary range for this role is $41,200 to $76,800.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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