Client Operations Manager Jobs in Ridgefield, CT

Job Title: Operations Manager, Life Sciences

Department: Production

Reporting to: Site General Manager, Brookfield

Location: Brookfield, CT

About the Role:

Greenfield is looking for an Operations Managers to join our growing team.

The Operations Manager will oversee and manage the daily operations of chemical handling and packaging processes within the facility, ensuring compliance with safety regulations, maintaining high-quality standards, and optimizing inventory management. The ideal candidate will have significant experience in the chemical manufacturing industry, a deep understanding of safety protocols, and a focus on continuous improvement. This role involves leading a team of up to 40 staff members across planning and scheduling, packaging, and shipping, fostering a culture of operational efficiency, process optimization, and innovation. The Operations Manager will provide leadership, set goals, conduct performance reviews, and support professional development, all while ensuring smooth production flow and meeting safety, quality, and performance targets.

Who We Are: 

Since 1989, Greenfield Global has been the leading supplier of high-purity alcohols, specialty solvents, custom blended solutions, and fuel ethanol to businesses worldwide. Greenfield’s low-carbon ethanol helps industries reduce their carbon emissions and meet environmental objectives. Our team of researchers and engineers continue to lead innovation in sustainable energy and chemicals, including green hydrogen, green methanol, sustainable aviation fuel, and renewable natural gas. 

Our primary markets are life sciences, food, flavor, fragrance, personal care, beverage alcohols, industrials, and renewable fuels. Annually, the company fulfills over 35,000 orders in more than 50 countries through its extensive global supply chain.

Our mission is to unlock the potential of people, partnerships, and nature to accelerate sustainable solutions for the health of the planet. If you love to enhance customer experiences and want to join a high-performance team that is passionate about operational excellence and cares about its role in the world and sustainability, Greenfield is the perfect place to build your career.

Job Responsibilities: 

• Coordinate day-to-day operations of the chemical handling and packaging teams to meet production targets and client demands.
• Manage and lead a team of 30-40 staff to maintain operational standards.
• Train and mentor employees on safety procedures, packaging methods, and handling protocols.
• Foster a culture of accountability, teamwork, and continuous improvement among the team.
• Provide team oversight to ensure all chemical handling and packaging operations comply internal safety standards.
• Oversee the implementation and adherence to safety protocols.
• Regularly conduct safety audits, inspections, and training to mitigate risks and maintain a safe working environment.
• Ensure that all chemicals are packaged according to quality control standards and customer specifications.
• Investigate any product defects or production quality issues and lead corrective actions as necessary.
• Manage production planning and scheduling team to ensure inventory of raw materials, packaging material, and finished goods are on track and prevent shortages. 
• Manage the inventory of raw chemicals, packaging materials, and finished goods.
• Continuously review and refine chemical handling and packaging processes to improve throughput and reduce waste.
• Implement lean manufacturing techniques and process optimization initiatives to reduce costs and improve operational efficiency.
• Identify bottlenecks, troubleshoot process issues, and collaborate with teams to implement solutions.
• Maintain accurate and detailed records of production, chemical handling, packaging processes, and compliance documentation.
• Prepare and present regular reports on operational performance, including production volumes, on time shipments, and safety metrics.
• Use data and KPIs to monitor and enhance the performance of the chemical handling, packaging processes, and on time shipments. 

Your Experience Should Include: 

Operations Management Experience

• 5+ years of experience in operations management within the manufacturing, chemical, or industrial industries.
• Proven expertise in overseeing chemical handling, packaging, or similar industrial processes.
• Strong ability to optimize production lines, streamline process flows, and enhance operational efficiency.
• Extensive experience managing flammable or hazardous chemicals while ensuring strict safety compliance.

Chemical Industry Knowledge

• Hands-on experience in working with chemicals, hazardous materials, or related industrial products.
• Deep understanding of chemical safety, hazardous materials handling, and regulatory standards (e.g., OSHA, DOT).
• Familiarity with diverse chemical packaging methods, including bulk and containerized packaging solutions.

Leadership and Team Management

• Demonstrated ability to lead and manage teams of 30-40 employees.
• Experience in training and mentoring teams on safety, quality, and operational best practices.
• A track record of motivating teams to meet production targets while maintaining high standards of safety and quality.
• Must possess strong cross-departmental communication skills and the ability to effectively collaborate with leaders at all levels.

Process Improvement and Optimization

• Experience in analyzing processes, identifying inefficiencies, and implementing improvements to optimize performance.
• Background in Lean Manufacturing, Six Sigma, or similar continuous improvement methodologies.
• Familiarity with upgrading and integrating equipment to improve efficiency and reduce operational costs.

Regulatory and Compliance Knowledge

• Knowledge of local, state, and federal regulations governing chemical handling, packaging, and distribution (e.g., OSHA, EPA, DOT, FDA).
• Experience conducting safety audits and ensuring compliance with safety and quality control standards.

Data Analysis and Reporting

• Proficiency in preparing and presenting operational performance reports, including KPIs and safety metrics.
• Ability to use data-driven insights to enhance decision-making and optimize production performance.

Technical Proficiency

• Knowledge of manufacturing and packaging equipment used in chemical handling and packaging.
• Experience with ERP systems (e.g., D365) and inventory management software.

Communication and Interpersonal Skills

• Excellent written and verbal communication skills, especially in training, reporting, and cross-team coordination.
• Strong initiative to learn, challenge existing states when appropriate, initiate process improvements, and communicate across departments and functions facilitating resolution of product quality or process efficiency issues
• Ability to influence decision makers with clear presentations of data and recommended solutions
• Strong interpersonal skills, with the ability to build collaborative relationships across various teams and departments.

Education:

• Bachelor’s degree in chemical engineering, Operations Management, Industrial Engineering, or a related field.

Total Compensation & Care: 

• Base salary dependent on experience and demonstrated performance 
• Formal and informal training opportunities 
• Comprehensive health and dental benefits 
• Income protection: short- and long-term disability coverage, life insurance, paid personal sick time 
• Vacation time exceeding industry standards 
• Company funded retirement savings program with individual contribution opportunities 
• Meaningful and challenging work 
• Curated intentional culture focused on growth and development, engagement, and communication 

Why Join Greenfield?

• We innovate, collaborate, and work with purpose. Our mission is to unlock the potential of people, partnerships, and nature to accelerate sustainable solutions for the health of the planet, and our work has a positive impact on the environment around the world. 
• Are you passionate about creating exceptional customer experiences, thriving in a culture of innovation, and driving sustainable solutions? At Greenfield, you’ll join a high-performance team dedicated to making a positive impact on the planet while advancing your career.
• With offices in the U.S., Canada, and Ireland, Greenfield Global is family-owned and operated and has been awarded “Canada’s Best Managed Companies” Platinum-level designation since 2015.

Core Principles 

• Innovation: We are constantly seizing opportunities to develop new products, processes and methods to meet the diverse and demanding requirements of our customers.
• Collaboration: We are part catalyst, part collaborator. We work with partners to get the most out of our existing products, and to develop custom solutions for our customer requirements. 
• Responsibility: Our commitment to give back to local communities in the US and Canada goes beyond the bottom line. We give back to the planet by processing renewable resources into low carbon fuels and chemicals. 
• Agility: Our team is not only fast, we have the flexibility and creativity to pivot with customer needs to develop custom-made, on-time solutions. 
• Discipline: At every plant, and for every customer, for every shipment, we put quality first. We operate a tight, transparent supply chain while meeting the highest regulatory standards. 

Greenfield Global USA, Inc. is an equal opportunity employer that is committed to providing a workplace free from harassment and discrimination. All qualified applicants for employment will be considered without regard to race, color, religion, sex, sexual orientation, marital or domestic partner status, gender identity or expression, pregnancy, age, national origin, ancestry, disability status, genetic information, veteran status, or any other legally protected characteristic.