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Online Operations Manager Jobs in Ridgefield, CT

Bankwell

Operations Manager

New Canaan, CT · On-site

Manage vendor relationships, including core banking, online banking, and payments vendors. Requirements Experience: * 5-10 years of direct experience in bank operations * 3+ years of operations ...

New

CVS Health

Operations Manager

Huntington, NY

$22 - $36/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Northbound Search

Operations Manager

Darien, CT · On-site

Operations Manager Our client, a leading Alternative Asset Manager in Connecticut, is looking for an experienced Operations Manager to join their team. The ideal candidate will have a strong ...

Michaels Stores

Operations Manager

Brookfield, CT · On-site

$17.75 - $23.10/hr

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ... online at Michaels.comandMichaels.ca.The Michaels Companies, Inc. also owns Artistree, a ...

Michaels Stores, Inc.

Operations Manager

Brookfield, CT · On-site

$17.75 - $23.10/hr

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ... online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a ...

Michaels Stores, Inc.

Operations Manager

Newburgh, NY · On-site

$17 - $22.70/hr

Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ... online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a ...

Amazon

Operations Manager

Danbury, CT

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Danbury, CT

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

MV Transportation

Operations Manager

White Plains, NY · On-site

$89K - $105K/yr

The Operations Manager is primarily responsible for, but not limited to: * Effectively manage on-time performance and driver availability. * Effectively manage all call center functions.

MV Transportation

Operations Manager

White Plains, NY · On-site

$89K - $105K/yr

The Operations Manager is primarily responsible for, but not limited to: * Effectively manage on-time performance and driver availability. * Effectively manage all call center functions.

MV Transportation

Operations Manager

White Plains, NY · On-site

$89K - $105K/yr

The Operations Manager is primarily responsible for, but not limited to: * Effectively manage on-time performance and driver availability. * Effectively manage all call center functions.

Kids In Crisis

Operations Manager

Seymour, CT · On-site

$65K - $75K/yr

About the role We're seeking an Operations Manager to plan, coordinate, and continuously improve the organization's internal operations-spanning HR administration, facilities and property operations ...

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All JobsOnline Operations Manager JobsOnline Operations Manager Jobs in Ridgefield, CT

Online Operations Manager information

See Ridgefield, CT salary details

$30.9K

$63.2K

$118K

How much do online operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for online operations manager in Ridgefield, CT is $63,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Operations Manager, and why are they important?

To thrive as an Online Operations Manager, you need expertise in digital business operations, project management, and data analysis, often backed by a degree in business or a related field. Familiarity with e-commerce platforms, CRM systems, analytics tools like Google Analytics, and project management software is typically expected. Strong leadership, problem-solving abilities, and effective communication distinguish top performers in this role. These skills ensure streamlined online processes, data-driven decision-making, and efficient team coordination in a fast-paced digital environment.

What are some common challenges faced by Online Operations Managers, and how can they be addressed?

Online Operations Managers often face challenges such as coordinating cross-functional teams, managing multiple digital platforms, and ensuring seamless customer experiences. To address these, strong communication skills, effective use of project management tools, and regular performance reviews are essential. Staying updated on digital trends and fostering collaboration between departments can also help streamline workflows and quickly resolve issues as they arise.

What are Online Operations Managers?

Online Operations Managers are professionals responsible for overseeing the day-to-day activities and processes that keep an organization's online business running smoothly. They manage teams, coordinate digital workflows, handle customer service operations, and ensure that e-commerce platforms and digital services function efficiently. Their role often includes analyzing data, optimizing online sales processes, implementing new technologies, and collaborating with other departments to enhance the customer experience. Online Operations Managers play a crucial role in driving business growth and maintaining high operational standards in the digital space.
What job categories do people searching Online Operations Manager jobs in Ridgefield, CT look for? The top searched job categories for Online Operations Manager jobs in Ridgefield, CT are:
What cities near Ridgefield, CT are hiring for Online Operations Manager jobs? Cities near Ridgefield, CT with the most Online Operations Manager job openings:
Online Operations Manager jobs near you
Operations Manager

Operations Manager

Bankwell Financial Group, Inc.

New Canaan, CT • On-site

$150K - $190K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Type
Full-time
Description
About Bankwell:
Bankwell is a commercial bank with more than $3 billion in assets that serves the banking needs of businesses and individuals. At Bankwell, we pride ourselves on our unique ability to bring you high touch, high quality banking with the expertise and dedication of our experienced team of professionals. When it comes to business, our deep industry knowledge, flexibility and innovative treasury and financing services enable us to find the right solutions for our business and commercial clients. We're passionate about giving back and are actively involved with many not-for-profit organizations that help shape and improve the lives of others. We're dedicated to giving our time and talent to support the communities we serve. More about Bankwell can be found at www.mybankwell.com .
Summary of Position:
The First Vice President, Operations Manager is a senior leadership role reporting to the Senior Vice President, Head of Operations. The Operations Manager will lead an organization of six (6) direct reports and a total organization of 13 people. This role is responsible for overseeing daily deposit, payment and retail operations activities of the bank, ensuring efficient, compliant and client-focused processes. In addition to managing operations, this role provides support to internal clients, drives process improvements, and ensures adherence to regulatory requirements and internal control narratives. The ideal candidate is a strong leader, is experienced at coaching and managing a team, has an innovative mindset, is an analytical thinker who brings a broad and deep knowledge of banking operations.
Responsibilities include:
  • Oversee day-to-day banking operations, including deposits, garnishments and levies, escheatment, deposit products, exception items, new account review, payments (ACH, wire, fraud reviews), remote deposit capture, and branch operations (cash, ATMs), reconciliations
  • Responsible for monitoring and remediating data quality issues related to the core deposit system and other integrated applications
  • Ensure operational processes comply with all regulatory requirements and internal policies
  • Monitor and improve operational efficiency, identifying opportunities for automation and cost reduction
  • Manage and mentor operations staff, including hiring, training, performance management and development
  • Establish and maintain formal departmental training program
  • Collaborate with departments such as Retail Banking, Private Banking, Treasury Management, Risk, Compliance, Finance, Lending and IT to ensure seamless operations
  • Develop and maintain standard operating procedures and internal controls narratives
  • Responsible for issue management tracking and remediation, including self-identified issues, audit issues, and regulatory issues
  • Develop and maintain ACH, Wire and Electronic Banking policies
  • Develop, analyze and maintain operational metrics (KRIs and KPIs), including ACH return ratios; prepare reports for senior leadership
  • Lead initiatives related to process improvement, system upgrades, and digital transformation
  • Handle escalations related to operational issues and customer complaints
  • Ensure business continuity planning and risk mitigation strategies are in place and tested
  • Manage audit and regulatory exam responses
  • Manage vendor relationships, including core banking, online banking, and payments vendors.

Requirements
Experience:
  • 5-10 years of direct experience in bank operations
  • 3+ years of operations management experience
  • 2 -4 years of direct team management experience

Skills and Competencies:
  • Strong knowledge of banking operations, regulations and compliance requirements
  • Leadership and team management and development skills
  • Excellent problem-solving and analytical skills
  • Experience with core and online banking systems
  • Strong communication and interpersonal skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong Project Management Skills
  • Familiarity with regulatory frameworks such as BSA/AML, KYC, FDIC, FFIEC guidelines
  • Experience with core banking platforms and digital transformation initiatives
  • NCP, AAP, APRP and/or APRP certification(s) a plus

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks assigned by supervisory personnel, regardless of job titles or routine job duties.
Bankwell is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, national origin or ancestry, age, physical or mental disability, veteran or military status, marital status, or any other legally recognized protected basis under federal, state or local laws.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of Americans with Disabilities Act and certain other state or local laws. Please inform Bankwell's Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process.
Salary Description
$150,000.00 - $190,000.00 annually

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