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Client Operations Manager Jobs in Baltimore, MD (NOW HIRING)

As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise ... Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and ...

Facilitate and provide in-depth client specific training new and current Operations Managers * Serve as the key point of client contact to ensure the delivery of high-quality security service at the ...

MV Transportation is seeking an Operations Manager for proposed business who will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Manage daily dispatch, scheduling, and crew deployment across all active projects. * Monitor field ... Participate in client and agency meetings; act as an operational point of contact for service ...

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Client Operations Manager information

See Baltimore, MD salary details

$44.2K

$122.9K

$134.6K

How much do client operations manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for client operations manager in Baltimore, MD is $122,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,100.00 and $133,100.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Baltimore, MD? The most popular types of Client Operations jobs in Baltimore, MD are:
What are popular job titles related to Client Operations Manager jobs in Baltimore, MD? For Client Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Baltimore, MD look for? The top searched job categories for Client Operations Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Client Operations Manager jobs? Cities near Baltimore, MD with the most Client Operations Manager job openings:
Infographic showing various Client Operations Manager job openings in Baltimore, MD as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $122,891 per year, or $59.1 per hour.
Sr. Analyst, Client Account Management

Sr. Analyst, Client Account Management

T Rowe Price

Owings Mills, MD • Remote

Other

Posted 21 days ago


T. Rowe Price rating

9.1

Company rating: 9.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Role Summary

Responsible for complex activities related to client operations and anticipating issues that can arise. Reviews data analysis to identify issues, reports findings, and provides preliminary recommendations. Resolves complex operational issues as required, in accordance with the regulatory requirements and consumer laws.

Responsibilities

  • Oversees and manages client operations and administration support activities for clients. Services clients through the client life cycle, resolves complex operational issues, and monitors requests through execution. Escalates complex issues and requests to more senior staff as needed.
  • Analyzes data to develop informed operating or servicing agreements. Negotiates operational servicing requirements based on analysis. Facilitates resolution of complex operational needs and escalates complex, nonstandard servicing requirements and engages more senior staff to develop applicable solution to highly complex operational issues.
  • Communicates on a regular basis with complex and challenging clients and their service providers to deliver high-quality services. Facilitates the communication of information to internal parties. Ensures resolution activities are in accordance with the local regulatory requirements.
  • Leads internal activities and initiatives designed to improve the client operations process and ensure a high-quality client experience. Helps develop process improvements.

Qualifications

Required:

  • Bachelor's degree or the equivalent combination of education and relevant experience AND
  • 5+ years of total relevant work experience

Preferred:

  • NQDC knowledge and experience with NQDC recordkeeping
  • Advanced excel experience

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for full time remote work.


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