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Client Operations Manager Jobs in Frederick, MD (NOW HIRING)

Konare Law

Operations Manager

Frederick, MD · On-site

The ideal candidate brings deep experience in immigration or legal services operations, with a strong understanding of case workflows, USCIS processes, and client lifecycle management, combined with ...

Konare Law

Operations Manager

Frederick, MD · On-site

The ideal candidate brings deep experience in immigration or legal services operations, with a strong understanding of case workflows, USCIS processes, and client lifecycle management, combined with ...

Konare Law

Operations Manager

Frederick, MD · On-site

The ideal candidate brings deep experience in immigration or legal services operations, with a strong understanding of case workflows, USCIS processes, and client lifecycle management, combined with ...

Konare Law

Operations Manager

Frederick, MD · On-site

The ideal candidate brings deep experience in immigration or legal services operations, with a strong understanding of case workflows, USCIS processes, and client lifecycle management, combined with ...

U.S. Lawns

Operations Manager

Gaithersburg, MD · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

U.S. Lawns

Operations Manager

Dulles, VA · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

Ambius

Operations Manager, Ambius

Olney, MD

$55K - $65K/yr

Client retention * Route completion * Colleague Retention and engagement * Gross Margin * Route One ... Operations Leadership * Conduct the selection and hiring process for new colleagues. * Implement ...

GDIT

Infrastructure Operations Manager (NOC)

Rockville, MD · On-site

$86K - $116K/yr

Working closely with HRSA and GDIT leadership, the Operations Manager will lead teams, manage client relationships, oversee contract execution and subcontractors, drive strategic initiatives, foster ...

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Client Operations Manager information

See Frederick, MD salary details

$44.2K

$123K

$134.7K

How much do client operations manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for client operations manager in Frederick, MD is $122,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,200.00 and $133,200.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What are popular job titles related to Client Operations Manager jobs in Frederick, MD? For Client Operations Manager jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Frederick, MD look for? The top searched job categories for Client Operations Manager jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Client Operations Manager jobs? Cities near Frederick, MD with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Operations Manager

Operations Manager

Konare Law

Frederick, MD • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Be an early applicant

Job description

Salary:

About Konare Law

Konare Law is a mission-driven immigration law firm committed to excellence, innovation, and community impact. Our team values inclusive leadership, collaboration, and a results-oriented mindset. As a member of our leadership team, the Operations Manager plays a critical role in ensuring smooth internal workflows, strong team performance, and continued organizational growth.


Position Summary

We are seeking a highly experienced Operations Manager who has fully owned business operations and P&L performance, not simply supported them. This role requires a leader who has built teams from the ground up, driven measurable outcomes, and operated with true accountability in a high-growth, multi-location environment.
The ideal candidate brings deep experience in immigration or legal services operations, with a strong understanding of case workflows, USCIS processes, and client lifecycle management, combined with the ability to scale systems, teams, and financial performance.


Key Responsibilities:

Strategic Leadership & Executive Management:
Represent the firm in strategic partnerships and business development initiatives
Partner with leadership on firm-wide strategy, growth, and expansion
Financial Management & Accountability:
Own and drive full P&L performance, including revenue growth, cost control, and profitability
Create financial models, forecasts, and budgets to support growth and expansion decisions
Ensure financial accountability across departments by linking operational performance to revenue outcomes
Use KPIs, dashboards, and data to drive decision-making and improve performance
Multi-Office Operations & Coordination:
Oversee operations across Frederick, Miami, San Diego, Baltimore, and DC offices
Standardize processes and ensure consistency in execution and client experience
Build scalable infrastructure to support continued growth
Leadership Team Management & Development:
Facilitate collaboration between Legal Director, Deputy Ops Manager, Office Administrator, and HR
Build and scale teams from the ground up where needed
Establish clear accountability structures, performance expectations, and KPIs tied to outcomes
Human Resources Strategy & Culture:
Partner with HR Manager on strategic workforce planning and talent acquisition
Foster a culture of accountability, ownership, and continuous improvement
Technology Strategy & Systems Optimization:
Own firm-wide technology strategy and infrastructure decisions
Implement systems and automation to improve efficiency, reporting, and scalability
Drive process improvements across intake, case management, and client lifecycle


Qualifications

  • 10+ years of progressive operations, business management, or COO-level leadership experience
  • 5+ years managing multi-site operations or multiple locations
  • Proventrack recordmanaging budgets of $5M+ and leading teams of 20+ people
  • Professional services industry experiencerequired(law firms, consulting, accounting strongly preferred)
  • Experience scaling organizations from 20-50+ employees
  • Experience owning operational outcomes with real accountability and cross-functional leadership


Education & Certifications:

  • Bachelor's degree in Business Administration, Management, Finance, or related fieldrequired
  • MBA or advanced degree strongly preferred
  • Professional certifications (PMP, Six Sigma, etc.) a plus


Preferred Qualifications

Direct experience in an immigration law firm
Familiarity with USCIS, EOIR, and immigration case processes
Experience with legal practice management systems (MyCase, Clio, etc.)
Bilingual (Spanish/English) strongly preferred
Experience in high-growth environments (2x5x scaling)

Why Join Konare Law?

Be part of something biggerjoin our mission and grow your career in immigration removal defense.

Health & Wellness

  • Health Insurance:90% employer-paid premiums
  • Vision & Dental:100% employer-paid coverage
  • Disability Insurance:Full coverage for short- and long-term disability

Financial Security & Growth

  • 401(k):Up to 4% employer match annually

Culture & Perks

  • Friday Lunches:Weekly team lunches on us
  • Paid Holidays:At least 10 paid holidays annually
  • Team Events:Social activities to foster team connection and celebrate wins


Work Location: In person


Additional Information:

Konare Law participates in E-Verify to confirm the employment eligibility of all newly hired employees.