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Client Operations Manager Jobs in Frederick, MD (NOW HIRING)

Sodexo

Food Operations Manager 1

Ranson, WV · On-site

The Food Operations Manager will be responsible for overseeing all aspects of the daily operations ... client financial targets and goals What We Offer Compensation is fair and equitable, partially ...

Sodexo

Food Operations Manager 1

Ranson, WV · On-site

$56K - $72K/yr

The Food Operations Manager will be responsible for overseeing all aspects of the daily operations ... client financial targets and goals What We Offer Compensation is fair and equitable, partially ...

Sodexo

Food Operations Manager 1

Ranson, WV

The Food Operations Manager will be responsible for overseeing all aspects of the daily operations ... client financial targets and goals What We Offer Compensation is fair and equitable, partially ...

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All JobsClient Operations JobsClient Operations Manager JobsClient Operations Manager Jobs in Frederick, MD

Client Operations Manager information

See Frederick, MD salary details

$44.2K

$123K

$134.7K

How much do client operations manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for client operations manager in Frederick, MD is $122,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,200.00 and $133,200.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are popular job titles related to Client Operations Manager jobs in Frederick, MD? For Client Operations Manager jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Frederick, MD look for? The top searched job categories for Client Operations Manager jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Client Operations Manager jobs? Cities near Frederick, MD with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Facilities Operations Manager/Program Manager

Facilities Operations Manager/Program Manager

The Building People

Leesburg, VA

Other

Re-posted 16 days ago

Job description

Position Description/Summary:

Assigned to provide functional guidance and direction in Facilities Operations & Management. Provides technical guidance and administrative direction to multiple sites and buildings. The successful candidate must have strong organizational and teamwork skills, proven problem-solving abilities, and the desire to innovate designs as well as the work processes. Will also be responsible for the review of project plans and specifications for constructability, conformance to regulatory agency requirements and productivity improvement. Provides consultation and guidance to large and complex project work areas as required. Performs duties with a high degree of latitude, exercising independent judgment and reason. 

Duties:

  • Oversee the O&M support provided to all Business Line (BL) contracts and continuous operation of all building systems, inclusive of critical infrastructure 
  • Provides functional guidance and technical direction 
  • Manage and ensure industry compliance requirements for all aspects of MEP, FLS, VTE and OSHA through direct engagement with Program and Project Managers 
  • Supervisory and management support to Program/Project Managers, engineers and maintenance staff  
  • Create and routinely update a documented plan that includes preventive, predictive and reactive maintenance procedures 
  • Develop and implement SOP’s, MOP’s and other processes as appropriate across all BL contracts 
  • Participate regularly in client-facing and contract team communications virtually and in-person 
  • Lead, create and manage O&M budget and participate in overall operating budget process at both corporate and contract levels 
  • Oversight of both management and performance evaluation for contractors/vendors; monitor and document performance in partnership with QC team 
  • Ensure timely and effective response to emergencies and service calls across the BL 
  • Coordinate directly with corporate Safety and Occupational Health Manager regularly 
  • Lead and organize ongoing technical, safety, and operational process training programs and procedures 
  • Participate in business development growth opportunities to include solicitation review, RFP support, proposal input, site walks and pricing submissions 
  • Review essential contractual documents such as Scope of Work, Request for Proposal (RFP) and Information Report 
  • Ultimately responsible for proper operation of all mechanical, electrical, plumbing and associated control systems across the BL at optimal specified performance levels 
  • Support and oversee large, complex facilities and maintenance projects 
  • Contributes to the organization through strategy definition and implementation of directed initiatives 
  • Ensure that appropriate levels of clear and timely communication are occurring with customers at the contract level 
  • Ensures contracts are maintained and services are scheduled as needed to maintain continuity of operations 
  • Works with building occupants and safety personnel to understand the critical needs and risk of losses associated with operations performed in each area of the building and develop plans to mitigate risks 
  • Tracks corrective actions and follows up with client and contract team until issue(s) are satisfactorily resolved 
  • Ensures contact procedures are in place for unscheduled system interruptions, equipment malfunctions, or emergency response is required, and updated regularly 
  • Provides technical assistance during emergency response incidents as necessary 
  • Develops common guidelines and procedures for effective quality assurance/quality control (QA/QC) programs 
  • Monitors execution methodology on projects to learn from improvements and to promote continuous improvement 
  • Support the creation of a work environment that fosters openness, trust, communication, teamwork, empowerment, innovation, and job satisfaction 
  • Provides leadership and guidance to all BL team members 

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