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Client Operations Manager Jobs in Baltimore, MD (NOW HIRING)

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

MV Transportation is seeking an Operations Manager for proposed business who will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Baltimore, MD · On-site

$76K - $94K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

MV Transportation

Operations Manager

Baltimore, MD

$76K - $94K/yr

MV Transportation is seeking an Operations Manager for proposed business who will provide support ... Maintain client contact routinely to meet or exceed expectations. * Assist with conducting periodic ...

Jet Blast, Inc.

Operations Manager

Baltimore, MD

Manage daily dispatch, scheduling, and crew deployment across all active projects. * Monitor field ... Participate in client and agency meetings; act as an operational point of contact for service ...

ServiceMaster

Operations Manager

Millersville, MD · On-site

$20 - $24/hr

... operations, and profit management. - Conduct regular employee evaluations. -Conduct location ... We are looking for a self-starter with an eye for quality to achieve high client satisfaction while ...

U.S. Lawns

Operations Manager

Annapolis, MD · On-site

Day to day client contact * Meets with clients to establish Maintenance and Remedial budgets Employee Management * Implements recruiting program and hires field employees * Performs supervisory ...

Sentral Services LLC

ASI, General Cleaner

Glen Burnie, MD · On-site

$13.50 - $16/hr

Collaborating regularly with the VP of Operations, Operations Manager, client, and/or property management to identify site needs. * Hiring, supervising, and training employees responsible for ...

Ballard Spahr LLP

ARC Operations Manager

Baltimore, MD · On-site

$95K - $115K/yr

Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service. Your Role: As the ARC Operations Manager within the ARC team, you ...

Ambius

Operations Manager, Ambius

Columbia, MD · On-site

$55K - $65K/yr

Client retention * Route completion * Colleague Retention and engagement * Gross Margin * Route One ... Operations Leadership * Conduct the selection and hiring process for new colleagues. * Implement ...

Ambius

Operations Manager, Ambius

Olney, MD

$55K - $65K/yr

Client retention * Route completion * Colleague Retention and engagement * Gross Margin * Route One ... Operations Leadership * Conduct the selection and hiring process for new colleagues. * Implement ...

Ambius

Operations Manager, Ambius

Clarksville, MD · On-site

$55K - $65K/yr

Client retention * Route completion * Colleague Retention and engagement * Gross Margin * Route One ... Operations Leadership * Conduct the selection and hiring process for new colleagues. * Implement ...

Ambius

Operations Manager, Ambius

Fulton, MD · On-site

$55K - $65K/yr

Client retention * Route completion * Colleague Retention and engagement * Gross Margin * Route One ... Operations Leadership * Conduct the selection and hiring process for new colleagues. * Implement ...

Ambius

Operations Manager, Ambius

Ellicott City, MD

$55K - $65K/yr

Client retention * Route completion * Colleague Retention and engagement * Gross Margin * Route One ... Operations Leadership * Conduct the selection and hiring process for new colleagues. * Implement ...

Ambius

Operations Manager, Ambius

Columbia, MD

$55K - $65K/yr

Client retention * Route completion * Colleague Retention and engagement * Gross Margin * Route One ... Operations Leadership * Conduct the selection and hiring process for new colleagues. * Implement ...

Ambius

Operations Manager, Ambius

Savage, MD

$55K - $65K/yr

Client retention * Route completion * Colleague Retention and engagement * Gross Margin * Route One ... Operations Leadership * Conduct the selection and hiring process for new colleagues. * Implement ...

SP+

Senior Operations Manager

Baltimore, MD · On-site

$87K - $100K/yr

Responsibilities The Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management and budget ...

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All JobsClient Operations Manager JobsClient Operations Manager Jobs in Baltimore, MD

Client Operations Manager information

See Baltimore, MD salary details

$44.2K

$122.9K

$134.6K

How much do client operations manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for client operations manager in Baltimore, MD is $122,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,100.00 and $133,100.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention. Strong communication skills and familiarity with customer management tools are essential for this role.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence salary levels, with more experienced managers earning upwards of $100,000 or more.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.

How much should an operations manager get paid?

The average salary for a Client Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized skills such as project management or data analysis.

How much is the salary of an operations manager?

The salary of a Client Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong skills in project management and communication are often required.
What are the most commonly searched types of Client Operations jobs in Baltimore, MD? The most popular types of Client Operations jobs in Baltimore, MD are:
What are popular job titles related to Client Operations Manager jobs in Baltimore, MD? For Client Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Client Operations Manager jobs in Baltimore, MD look for? The top searched job categories for Client Operations Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Client Operations Manager jobs? Cities near Baltimore, MD with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Infographic showing various Client Operations Manager job openings in Baltimore, MD as of June 2026, with employment types broken down into 73% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $122,891 per year, or $59.1 per hour.
Operations Manager

Operations Manager

MV Transportation

Baltimore, MD • On-site

$76K - $94K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

60th of 76 rated public transport

Job description

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MV Transportation is seeking an Operations Manager for proposed business who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to:

  • Effectively manage on-time performance and driver availability.
  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train and mentor location staff.
  • Effectively and frequently communicate with location staff and support team members.
  • Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
  • Contributes to maintain the safety culture of the division.
  • Maintain client contact routinely to meet or exceed expectations.
  • Assist with conducting periodic departmental audits.
  • Daily, weekly and monthly review of key operational metrics.
  • Implement, promote and adhere to company policies and procedures.
  • Participates in location labor and employee relations activities.

Talent Requirements:

  • Must have one (1) to three (3) years of management experience in a similar sized airport, transit, or shuttle environment.
  • Airport experience preferred.
  • The ideal candidate would have experience in scheduling and personnel management and training.
  • Must be able to work independently and have strong written and verbal skills.
  • Knowledge of the contractual obligations is a must to perform this job correctly.
  • Knowledge of company policy assures that the field operator is using consistent measures to assess a drivers’ activity.
  • Experience managing fast paced environment.

Starting salary range: $76,000 - $94,000

Healthcare Benefits

  • PPO Medical (Spouse, dependent children)
  • Medical HSA (Spouse, dependent children)
  • Prescription (Spouse, dependent children)
  • Dental (Spouse, dependent children)
  • Vision (Spouse, dependent children)
  • Telemedicine
  • FSA
  • HSA
  • Life
  • AD&D
  • Group Accident
  • Critical Illness
  • Hospital Indemnity
  • LTD
  • STD
  • EAP

Retirement Benefits

Company Offered 401(k)

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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