ZipRecruiter

Log In

1

Client Experience Manager Jobs in Raleigh, NC (NOW HIRING)

Perkins & Will

Digital Practice Manager

Durham, NC

You will also play an important role in client engagement by spanning business development ... Years of Experience : 7+ years Professional Licensure : Preferred Responsibilities: * Collaborate ...

Waxing The City of Raleigh

Studio Manager

Raleigh, NC · On-site

$18 - $25/hr

Client Acquisition, Client Experience, Client Retention * Inventory Management * Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations * Staff Recruitment, Hiring ...

Franklin Covey

Client Partner - Education

Raleigh, NC · On-site

$105/hr

Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... Experience selling to K-12 districts strongly * Proven track record of: * Consistently attaining or ...

Waxing The City

Studio Manager

Raleigh, NC · On-site

$18 - $25/hr

Client Acquisition, Client Experience, Client Retention * Inventory Management * Local Marketing, Community Engagement, Local Studio Social Media, and Public Relations * Staff Recruitment, Hiring ...

Kestra Financial

Client Service Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

The Client Service Coordinator is critical to providing superior client experience. This position utilizes excellent customer service, attention to detail, and time management skills • Supports ...

previous pagenext page

Showing results 21-40

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Raleigh, NC

Client Experience Manager information

See Raleigh, NC salary details

$27.2K

$56.5K

$102.1K

How much do client experience manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client experience manager in Raleigh, NC is $56,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $59,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Raleigh, NC? The most popular types of Client Experience jobs in Raleigh, NC are:
What are popular job titles related to Client Experience Manager jobs in Raleigh, NC? For Client Experience Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Raleigh, NC look for? The top searched job categories for Client Experience Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Experience Manager jobs? Cities near Raleigh, NC with the most Client Experience Manager job openings:
Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $56,513 per year, or $27.2 per hour.

Client Relationship Manager

Boutique Recruiting

Raleigh, NC • On-site, Remote

$90K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Position Title: Client Relationship Manager
The Client Relationship Manager role presents an opportunity to manage an established $4 million portfolio of clients in the Raleigh, NC area. The individual will step into an already established sales territory. The representative will focus on account management, customer relationship development, and the generation of new business opportunities. The position requires a proactive approach to maintain existing relationships while exploring avenues for expansion. Candidates should possess a strong background in packaging equipment sales and demonstrate a commitment to customer satisfaction and business growth.
Salary Range: $85,000 - $90,000 Base, $150k+ OTE
Client Relationship Manager Responsibilities:
  • Manage and retain an existing $4MM+ million book of business
  • Develop and strengthen customer relationships
  • Conduct visits to customer accounts within the designated territory
  • Generate new business growth, aiming for approximately four new accounts annually
  • Prepare pricing and quotations for clients
  • Oversee customer relationships from sale through fulfillment
  • Collaborate with sourcing, purchasing, transportation, warehouse, and customer service teams
  • Track opportunities and sales activities using CRM systems

Client Relationship Manager Requirements:
  • Reside in the Raleigh, NC area or surrounding market
  • Minimum of three years of packaging sales experience
  • Experience with packaging distributors or packaging manufacturers
  • Managed a book of business of at least $2 million
  • Stable employment history
  • Account management experience
  • Ability to manage existing customer relationships
  • Pass background and drug screening
  • Five or more years of packaging industry sales experience is preferred
  • Experience working for a packaging distributor is preferred
  • Proven success managing a large book of business of $4 million to $6 million is preferred
  • Strong account management and customer retention background is preferred
  • Experience selling industrial packaging products, including corrugated boxes, tape, stretch film, and strapping is preferred
  • Experience calling on procurement managers and purchasing professionals is preferred
  • Consultative sales approach with strong relationship-building skills is preferred
  • Experience managing pricing, margins, and contract negotiations is preferred
  • Comfortable working independently in a remote field-sales environment is preferred
  • Strong organizational skills to manage multiple customer accounts simultaneously is preferred
  • Experience coordinating with various teams, including purchasing and logistics, is preferred
  • Stable work history demonstrating long-term tenure is preferred
  • Self-motivated with an entrepreneurial mindset is preferred
  • Existing relationships within the North Carolina manufacturing or industrial market are preferred

Benefits:
  • Comprehensive medical, dental, and vision coverage for employees and eligible dependents
  • Long-term disability insurance
  • Company-provided life insurance and short-term disability
  • Employee Assistance Program (EAP) for confidential counseling and support
  • Vacation and Paid Time Off (PTO) with accrual based on hire month
  • 401(k) retirement savings plan with company match
  • Nine paid company holidays annually
  • Leaves of absence available, including Family and Medical Leave (FMLA)
  • Tuition reimbursement program
  • Ongoing training and development opportunities
  • Employee recognition programs

If you are a Client Relationship Manager looking to take the next step in your career, apply now!
#LI-IR1 #LI-CC1 #LI-TS1
Boutique Recruiting logo

About Boutique Recruiting

Sourced by ZipRecruiter

We are a team with shared goals; mindfully placing candidates in the workforce to successfully fulfill their career ambitions while encouraging a sense of purpose and value. We have created a new kind of placement firm — one that values connection, personalization, commitment, impact, boldness and achievement. At Boutique Recruiting, our clients, candidates and employees are at the heart of our success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

San Diego, CA, US

Year founded

2014

Social media

FacebookTwitter

View All Boutique Recruiting Jobs

Apply