ZipRecruiter

Log In

1

Client Experience Manager Jobs in Raleigh, NC (NOW HIRING)

6 & FIX

Client Experience Associate

Raleigh, NC · On-site

$50K - $120K/yr

Experience in the HVAC industry or related trades preferred. * Strong communication and ... Proficiency in using computers, including Microsoft Office, CRM systems, and web-based tools.

6 & FIX

Client Experience Associate

Raleigh, NC · On-site

$50K - $120K/yr

Experience in the HVAC industry or related trades preferred. * Strong communication and ... Proficiency in using computers, including Microsoft Office, CRM systems, and web-based tools.

CityVet

Client Experience Concierge

Clayton, NC

$13.25 - $17/hr

About the Role The Client Experience Concierge is the friendly point of contact for clients in the ... managing the flow of basic communication, including updates and information flow through the ...

New

CityVet

Client Experience Concierge

Raleigh, NC · On-site

$15 - $19.50/hr

About the Role The Client Experience Concierge is the friendly point of contact for clients in the ... managing the flow of basic communication, including updates and information flow through the ...

Posted today

AnywhereWorks

Be Seen First

Remote Client Experience Associate

Raleigh, NC · Remote

$16/hr

We are looking for a Client Experience Associate to join our team! Please see below for more ... managing, and valuing diversity in our workforce; providing a safe work environment; and fostering ...

Q2

Customer Experience Manager

Cary, NC

Monitor delivery of implementations projects to ensure highest Client Satisfaction. May participate ... experience. * Business to Business or Business to Consumer relationship management or Customer ...

Q2

Senior Customer Experience Manager

Cary, NC

Advanced knowledge in assisting and advocating for client completion of Project Planning, Request ... management or client service roles. * Experience in banking or banking software environments ...

Aprio

Client Advisor, Dental Segment

Raleigh, NC

Demonstrated experience managing a client portfolio or book of business * Strong understanding of financial statements and business performance drivers * Familiarity with tax concepts and their ...

Actalent

Client Manager

Raleigh, NC

$54K/yr

We're seeking a Client Manager to join our dynamic team! The Client Manager has multiple ... Experience collaborating in a team-oriented environment * Interpersonal and verbal communication ...

Actalent

Client Manager

Raleigh, NC

$54K - $62K/yr

We're seeking a Client Manager to join our dynamic team! The Client Manager has multiple ... Experience collaborating in a team-oriented environment * Interpersonal and verbal communication ...

Actalent

Client Manager

Raleigh, NC · On-site

$54K - $62K/yr

We're seeking a Client Manager to join our dynamic team! The Client Manager has multiple ... Experience collaborating in a team-oriented environment * Interpersonal and verbal communication ...

Actalent

Client Manager

Raleigh, NC · On-site

$54K/yr

We're seeking a Client Manager to join our dynamic team! The Client Manager has multiple ... Experience collaborating in a team-oriented environment * Interpersonal and verbal communication ...

next page

Showing results 1-20

All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Raleigh, NC

Client Experience Manager information

See Raleigh, NC salary details

$27.2K

$56.5K

$102.1K

How much do client experience manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client experience manager in Raleigh, NC is $56,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $59,800.00 per year, depending on experience, location, and employer.

What does a client experience manager do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

What are the key skills and qualifications needed to thrive as a client experience manager?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

How does a client experience manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

More about Client Experience Manager jobs

What are the most commonly searched types of Client Experience jobs in Raleigh, NC?

The most popular types of Client Experience jobs in Raleigh, NC are:

What are popular job titles related to Client Experience Manager jobs in Raleigh, NC?

For Client Experience Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Client Experience Manager jobs in Raleigh, NC look for?

The top searched job categories for Client Experience Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Client Experience Manager jobs?

Cities near Raleigh, NC with the most Client Experience Manager job openings:

Client Experience Manager jobs near you
Infographic showing various Client Experience Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $56,513 per year, or $27.2 per hour.

Accounts & Client Experience Manager

Bell Leadership Institute

Chapel Hill, NC • On-site

$60 - $80/hr

Other

Posted yesterday

New

Job description

Accounts & Client Experience Manager – Chapel Hill, NC

About Bell Leadership Institute

Bell Leadership Institute is a leadership development organization with more than 50 years of experience helping individuals and organizations build strong leaders and high-performing teams. Based in Chapel Hill, North Carolina, we partner with a wide range of organizations to deliver practical, research-informed leadership development that drives meaningful, lasting results.

We are a close-knit, collaborative team that values professionalism, trust, and high standards. This is a fully in-person role based in Chapel Hill, NC and includes travel (up to approximately 25%) to support programs and client engagements.

Role Overview

We are seeking a mid-career professional to join our team in a role that combines client relationship development, business development, and in-program client engagement.

This role is designed for someone with 5–7 years of experience who is ready to take on greater ownership in a highly relational, client-facing environment. It offers a unique opportunity to build strong client partnerships while also being directly involved in the delivery of Bell’s leadership programs.

Approximately half of the role involves attending and supporting Bell programs in person—serving as a key point of connection for participants and clients, and building relationships through shared experience. The other half focuses on managing and growing client relationships, identifying opportunities, and developing thoughtful, tailored proposals to support client engagement.

We are looking for a professional who brings strong relational instincts and the ability to operate with discipline and follow-through in a client-facing environment. This role is best suited for someone comfortable being both outward-facing and internally collaborative.

  • Bachelor’s degree required; advanced degree a plus
  • 5–7 years of relevant professional experience
  • Strong communication and interpersonal skills
  • High level of organization and accountability
  • Comfort with in-person work and some travel
What Makes This Role Unique at Bell

This is not a traditional business development or account management role.

At Bell, building client relationships happens in the work itself. You will spend meaningful time inside our leadership programs, working alongside participants and experiencing firsthand the challenges and opportunities our clients face. Rather than operating at a distance, you will be present, supporting programs, engaging with participants, and observing leadership in action.

The role also offers a unique blend of responsibilities. You will contribute both to the client experience and to the growth of the business, developing proposals and helping guide organizations toward the leadership development that will have the greatest impact.

This role provides the opportunity to play a visible role in work that makes a lasting, positive difference, while working with a team of dedicated professionals who genuinely enjoy working with and supporting each other.

#J-18808-Ljbffr

Apply