As a member and client experience advisory agent, you help give members and clients a better ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent at Caisse Desjardins de Bellechasse, you help give ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
As a member and client experience advisory agent at Caisse Desjardins de Bellechasse, you help give ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
Join our growing Client Service team and play a key role in delivering a differentiated servicing ... years of related experience with strong working knowledge of treasury and cash management ...
New
Join our growing Client Service team and play a key role in delivering a differentiated servicing ... years of related experience with strong working knowledge of treasury and cash management ...
New
Client Care Specialist
Montreal, QC · On-site
What You'll Do: 1. Client Experience & Communication * Act as the primary point of contact for post ... Confidently manage sensitive situations (delays, dissatisfaction, unclear feedback). 2. Production ...
Client Care Specialist
Montreal, QC · On-site
What You'll Do: 1. Client Experience & Communication * Act as the primary point of contact for post ... Confidently manage sensitive situations (delays, dissatisfaction, unclear feedback). 2. Production ...
You are as unique as your background, experience and point of view. Here, you'll be encouraged ... Sales Manager, Client Solutions Centre As Sales Manager, Client Solutions Centre, you will lead a ...
New
You are as unique as your background, experience and point of view. Here, you'll be encouraged ... Sales Manager, Client Solutions Centre As Sales Manager, Client Solutions Centre, you will lead a ...
New
Client Solutions Manager
Montreal, QC · On-site
$38.46/hr
Develop and manage full sales cycles (prospecting, qualification, solution presentation ... Required Professional Experience: * Minimum of 12 months of experience in complex B2B sales ...
Client Solutions Manager
Montreal, QC · On-site
$38.46/hr
Develop and manage full sales cycles (prospecting, qualification, solution presentation ... Required Professional Experience: * Minimum of 12 months of experience in complex B2B sales ...
Ensure the quality of services and business relationships, and manage the member/client experience. * Implement and monitor the action plan to achieve target results. * Put in place management and ...
Ensure the quality of services and business relationships, and manage the member/client experience. * Implement and monitor the action plan to achieve target results. * Put in place management and ...
Ensure every client experience is consistent with Scotiabank's service standards and client ... Primary Manager Senior Manager, Commercial Onboarding Team Direct Reports: Client Onboarding ...
Ensure every client experience is consistent with Scotiabank's service standards and client ... Primary Manager Senior Manager, Commercial Onboarding Team Direct Reports: Client Onboarding ...
Manager, Client Services
Montreal, QC · Hybrid
Manager Client Services Location: Montreal (Quebec), Canada (Hybrid) In this position, you'll be ... Experience contributing to client-driven initiatives and continuous improvement projects.
Manager, Client Services
Montreal, QC · Hybrid
Manager Client Services Location: Montreal (Quebec), Canada (Hybrid) In this position, you'll be ... Experience contributing to client-driven initiatives and continuous improvement projects.
Client Experience and Satisfaction . Improve the overall client experience by role modeling how to ... Relationship Management . Establish relationships with peers and others to share ideas, for ...
Client Experience and Satisfaction . Improve the overall client experience by role modeling how to ... Relationship Management . Establish relationships with peers and others to share ideas, for ...
Client Experience and Satisfaction . Improve the overall client experience by role modeling how to ... Relationship Management . Establish relationships with peers and others to share ideas, for ...
Client Experience and Satisfaction . Improve the overall client experience by role modeling how to ... Relationship Management . Establish relationships with peers and others to share ideas, for ...
Client Relationship Manager
Montreal, QC · Hybrid
You are as unique as your background, experience and point of view. Here, you'll be encouraged ... Proven record in the Client Relationship Management field, with minimum of 5 years working with ...
Client Relationship Manager
Montreal, QC · Hybrid
You are as unique as your background, experience and point of view. Here, you'll be encouraged ... Proven record in the Client Relationship Management field, with minimum of 5 years working with ...
BRIEF INTRODUCTION The Wealth Manager is a senior, nonregistered relationship manager and trusted ... Look for opportunities to add value, solve problems proactively, and improve client experience.
BRIEF INTRODUCTION The Wealth Manager is a senior, nonregistered relationship manager and trusted ... Look for opportunities to add value, solve problems proactively, and improve client experience.
Client Relationship Manager
Montreal, QC · Hybrid
You are as unique as your background, experience and point of view. Here, you'll be encouraged ... Proven record in the Client Relationship Management field, with minimum of 5 years working with ...
Client Relationship Manager
Montreal, QC · Hybrid
You are as unique as your background, experience and point of view. Here, you'll be encouraged ... Proven record in the Client Relationship Management field, with minimum of 5 years working with ...
Integrate change management into delivery lifecycles, including client and employee readiness, communication plans, training, and post-launch support. 5. Client Experience & Design * Champion a ...
Integrate change management into delivery lifecycles, including client and employee readiness, communication plans, training, and post-launch support. 5. Client Experience & Design * Champion a ...
... manage their portfolios and develop new business. You will directly engage with high-net-worth clients to offer support, uncover business opportunities, and proactively improve the client experience.
... manage their portfolios and develop new business. You will directly engage with high-net-worth clients to offer support, uncover business opportunities, and proactively improve the client experience.
... manage their portfolios and develop new business. You will directly engage with high-net-worth clients to offer support, uncover business opportunities, and proactively improve the client experience.
... manage their portfolios and develop new business. You will directly engage with high-net-worth clients to offer support, uncover business opportunities, and proactively improve the client experience.
Veiller a l'experience client. Veiller a ce que tous les membres de l'equipe de l'aire de vente executent correctement le modele de vente de Sephora, Veiller a repondre en temps opportun a tous les ...
Veiller a l'experience client. Veiller a ce que tous les membres de l'equipe de l'aire de vente executent correctement le modele de vente de Sephora, Veiller a repondre en temps opportun a tous les ...
Client Experience Manager information
See Quebec salary details
$24K - $29K
3% of jobs
$29K - $34K
13% of jobs
$36.5K is the 25th percentile. Wages below this are outliers.
$34K - $39K
19% of jobs
The median wage is $43.7K / yr.
$39K - $44K
17% of jobs
$44K - $49K
13% of jobs
$52.7K is the 75th percentile. Wages above this are outliers.
$49K - $54K
16% of jobs
$54K - $59K
7% of jobs
$59K - $64K
7% of jobs
$64K - $69K
2% of jobs
$69K - $74K
2% of jobs
$74K - $79K
2% of jobs
$24K
$48.6K
$79K
How much do client experience manager jobs pay per year?
As of Jul 30, 2026, the average yearly pay for client experience manager in Quebec is $48,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $56,000.00 per year, depending on experience, location, and employer.
How much does a customer experience manager earn?
A Customer Experience Manager typically earns between $60,000 and $100,000 annually, depending on experience, location, and industry. Salaries can vary based on company size and the complexity of customer interactions managed.
What is the highest paying job in customer service?
The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.
How to become a CX manager?
To become a Client Experience Manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or account management. Developing skills in communication, problem-solving, and data analysis is essential, and certifications in customer experience or project management can enhance prospects. Gaining experience in managing client relationships and understanding customer feedback processes is also important.
What does a client experience manager do?
A client experience manager oversees the interactions between a company and its clients to ensure satisfaction and loyalty. They analyze feedback, coordinate with teams to improve service quality, and implement strategies to enhance the overall client experience, often using customer relationship management (CRM) tools. Strong communication, problem-solving skills, and a focus on customer needs are essential in this role.
What is the difference between Client Experience Manager vs Customer Service Manager?
| Aspect | Client Experience Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Enhancing overall client experience and satisfaction | Managing customer support and service operations |
| Work Environment | Strategic roles, often cross-departmental | Operational, frontline customer support teams |
| Required Credentials | Relevant experience in customer relations, marketing, or sales | Customer service experience, leadership skills |
| Industry Usage | Used across industries focusing on client retention | Common in retail, hospitality, and service sectors |
The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.
How does a Client Experience Manager typically collaborate with other departments to enhance customer satisfaction?
Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.
What are the key skills and qualifications needed to thrive as a Client Experience Manager, and why are they important?
To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.
What Does a Client Experience Manager Do?
A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.
More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Quebec? The most popular types of Client Experience jobs in Quebec are:
What job categories do people searching Client Experience Manager jobs in Quebec look for? The top searched job categories for Client Experience Manager jobs in Quebec are:
What cities in Quebec are hiring for Client Experience Manager jobs? Cities in Quebec with the most Client Experience Manager job openings:
Part-time
Medical, Retirement, PTO
Re-posted 23 days ago
Job description
The work mode arrangement for the position is full-time on site.
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and advise members and clients on available financial products and services, and promote the various distribution channels available.You open accounts for them and help them with their financial transactions, while remaining attentive to their needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs.
You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:
Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own.
Contribute to business development and maintain business relationships through service delivery and activities.
Assist members and clients who have encountered fraud or irregularities. Monitor and process transactions required to settle their cases.
Stay on top of the latest standards, products and services in your field.
Uphold compliance, security and risk management standards.
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
*Benefits apply based on eligibility criteria.
What you bring to the table
High school diplomas in a related field
A minimum of three years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Knowledge of all counter and convenience products and services
Knowledge of all Desjardins products and services aimed at caisse members and those offered by business centres, components, distribution networks/channels and as well as those of competitors
Knowledge of integrating data into systems
Knowledge of security measures, legal framework and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of operating procedures related to convenience products and services and transactions
Knowledge of service standards
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable)
Job Family
Member/client sales and service (FG)Unposting Date
2026-09-3