This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company. You Have: * 2+ years of Customer Success Management, Consulting or Project ...
Quick apply
This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company. You Have: * 2+ years of Customer Success Management, Consulting or Project ...
This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company. You Have: * 2+ years of Customer Success Management, Consulting or Project ...
Quick apply
This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company. You Have: * 2+ years of Customer Success Management, Consulting or Project ...
Customer Success Manager
Brossard, QC · On-site +1
Role Overview We're seeking a proactive Customer Success Manager to drive customer retention ... Hybrid work model with flexible remote culture * Health & insurance benefits * Health, Fitness ...
Customer Success Manager
Brossard, QC · On-site +1
Role Overview We're seeking a proactive Customer Success Manager to drive customer retention ... Hybrid work model with flexible remote culture * Health & insurance benefits * Health, Fitness ...
Senior Manager - Customer Success
Montreal, QC · On-site +1
The Senior Manager - Customer Success will be responsible for operating and leading Maya HTT's Customer Success function, evolving it from a renewals-focused operation into a proactive, value-driven ...
Senior Manager - Customer Success
Montreal, QC · On-site +1
The Senior Manager - Customer Success will be responsible for operating and leading Maya HTT's Customer Success function, evolving it from a renewals-focused operation into a proactive, value-driven ...
Senior Manager - Customer Success
Montreal, QC · On-site +1
The Senior Manager - Customer Success will be responsible for operating and leading Maya HTT's Customer Success function, evolving it from a renewals-focused operation into a proactive, value-driven ...
Quick apply
Senior Manager - Customer Success
Montreal, QC · On-site +1
The Senior Manager - Customer Success will be responsible for operating and leading Maya HTT's Customer Success function, evolving it from a renewals-focused operation into a proactive, value-driven ...
The Customer Success Manager strives to build trusted relationships with clients, advisors and ... Bilingual proficiency in English and French is required. #LI-AF1 #LI-Remote #LifeAtTELUS #HiringNow ...
The Customer Success Manager strives to build trusted relationships with clients, advisors and ... Bilingual proficiency in English and French is required. #LI-AF1 #LI-Remote #LifeAtTELUS #HiringNow ...
Customer Success Manager - Renewals
Montreal, QC · Remote
CA$81K - CA$122K/yr
... Success Managers, distributors, and internal teams to ensure timely and accurate renewals across ... Your work will be remote, with some travel to customers sites. Your Responsibilities: * Support ...
Customer Success Manager - Renewals
Montreal, QC · Remote
CA$81K - CA$122K/yr
... Success Managers, distributors, and internal teams to ensure timely and accurate renewals across ... Your work will be remote, with some travel to customers sites. Your Responsibilities: * Support ...
We're looking for a Montreal-based Customer Success Manager (CSM) to support our expanding customer base across Canada and the U.S. In this role, you'll be the go-to person for onboarding new clients ...
We're looking for a Montreal-based Customer Success Manager (CSM) to support our expanding customer base across Canada and the U.S. In this role, you'll be the go-to person for onboarding new clients ...
We're looking for a Montreal-based Customer Success Manager (CSM) to support our expanding customer base across Canada and the U.S. In this role, you'll be the go-to person for onboarding new clients ...
We're looking for a Montreal-based Customer Success Manager (CSM) to support our expanding customer base across Canada and the U.S. In this role, you'll be the go-to person for onboarding new clients ...
Coordinate across Accounting, Sales, Customer Success, and Delivery to ensure alignment and timely completion of key initiatives. * Support leadership in preparing materials, reporting, and ...
Coordinate across Accounting, Sales, Customer Success, and Delivery to ensure alignment and timely completion of key initiatives. * Support leadership in preparing materials, reporting, and ...
... B SaaS Customer Success, RevOps, or analytics function experience. * Modern AI tooling stack ... Remote-friendly, async-respectful, low-meeting. Output over hours.
... B SaaS Customer Success, RevOps, or analytics function experience. * Modern AI tooling stack ... Remote-friendly, async-respectful, low-meeting. Output over hours.
As a Senior Customer Success Engineer, you are the primary technical owner driving long-term ... AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions ...
As a Senior Customer Success Engineer, you are the primary technical owner driving long-term ... AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions ...
Relentless focus on customer success and meeting the needs of present and future customers ... REMOTE
Relentless focus on customer success and meeting the needs of present and future customers ... REMOTE
You'll collaborate closely with Firstbase's Ops, Customer Success, CX, Product, and Sales teams, as ... remote
You'll collaborate closely with Firstbase's Ops, Customer Success, CX, Product, and Sales teams, as ... remote
Post-Launch Engineer
Montreal, QC · Remote
... remote clients. With an impressive lineup of existing clients and partners, alongside numerous ... Your primary tasks will include: * Assist the customer success team in analyzing and implementing ...
Post-Launch Engineer
Montreal, QC · Remote
... remote clients. With an impressive lineup of existing clients and partners, alongside numerous ... Your primary tasks will include: * Assist the customer success team in analyzing and implementing ...
Toronto / Montreal / Remote Company: ZestyAI About ZestyAI ZestyAI is transforming how the ... Partner closely with Sales, Legal, Finance, and Customer Success to improve operational efficiency ...
Toronto / Montreal / Remote Company: ZestyAI About ZestyAI ZestyAI is transforming how the ... Partner closely with Sales, Legal, Finance, and Customer Success to improve operational efficiency ...
Business Sales Operations Specialist (Bilingual French & English)- Partner Solutions
Montreal, QC · On-site +1
... customer success while optimizing our internal operations, ensuring every partnership delivers ... REMOTE #LI-HYBRID
Business Sales Operations Specialist (Bilingual French & English)- Partner Solutions
Montreal, QC · On-site +1
... customer success while optimizing our internal operations, ensuring every partnership delivers ... REMOTE #LI-HYBRID
Business Sales Operations Specialist (Bilingual French & English)- Partner Solutions
Montreal, QC · On-site +1
... customer success while optimizing our internal operations, ensuring every partnership delivers ... REMOTE #LI-HYBRID
Business Sales Operations Specialist (Bilingual French & English)- Partner Solutions
Montreal, QC · On-site +1
... customer success while optimizing our internal operations, ensuring every partnership delivers ... REMOTE #LI-HYBRID
Relentless focus on customer success and meeting the needs of present and future customers ... Significant experience selling disruptive technology into focused markets. #LI-REMOTE Why Upbound?
Quick apply
Relentless focus on customer success and meeting the needs of present and future customers ... Significant experience selling disruptive technology into focused markets. #LI-REMOTE Why Upbound?
... Customer Success and more to progress opportunities. Responsibilities: * Providing Account ... At Alteryx, we support a growth mindset for our associates through all stages of their careers. If ...
... Customer Success and more to progress opportunities. Responsibilities: * Providing Account ... At Alteryx, we support a growth mindset for our associates through all stages of their careers. If ...
Customer Success Associate Remote information
What is a Customer Success Associate (Remote)?
A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.
What is the difference between Customer Success Associate Remote vs Customer Support Specialist?
| Aspect | Customer Success Associate Remote | Customer Support Specialist |
|---|---|---|
| Primary Focus | Building long-term customer relationships and ensuring product adoption | Handling technical issues and resolving customer inquiries |
| Required Skills | Communication, relationship management, product knowledge | Technical troubleshooting, problem-solving, communication |
| Work Environment | Remote, collaborative with sales and success teams | Remote or on-site, technical support teams |
| Common Certifications | Customer success or account management certifications | Technical support or IT certifications |
While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.
How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?
As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.
What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?
To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are popular job titles related to Customer Success Associate Remote jobs in Quebec? For Customer Success Associate Remote jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Quebec look for? The top searched job categories for Customer Success Associate Remote jobs in Quebec are:
Full-time
Medical, Dental, PTO
Posted 16 days ago
Job description
We are looking for multiple (3) Customer Success Engineers for our client looking to build out a brand new team! This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.
You Have:
- 2+ years of Customer Success Management, Consulting or Project delivery for a global B2B tech, SaaS or enterprise software business
- Analytical: Strong analytical skills with an aptitude for translating quantitative and qualitative customer data into action plans.
- Technology and systems: Comfortable with the following software: JIRA, Microsoft 365, Salesforce, Atlassian
- Experience onboarding customers and participating in pre-sales meetings
Bonus points if you have:
- Knowledge of Directory services (DirSync, AADSync, Active Directory / domains) and messaging platforms (platforms (e.g.: Office 365, Exchange, G-suite, Lotus Notes, GroupWise, Zimbra, etc.)
Perks:
- Competitive Salary!
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work!
If this role sounds like something you might be interested in, please click apply!
About Targeted Talent
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Your single source for HR professional services, we offer job seekers specialized employment services, spanning contract, permanent positions, and project solutions for highly specialized and managerial level talent needs. Our team of specialized recruiters and consultants abilities extend far beyond resume or career counseling. With hundreds of collaborators strategically located throughout the country, our organization possess the local market knowledge and industry relationships that make successful geography-specific reach possible.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Vancouver, BC, CA