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Part Time Customer Success Jobs in Quebec (NOW HIRING)

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

CA$18.50/hr

Support ticketing success - Troubleshoot issues such as missing or invalid tickets and start the escalation process promptly when needed. * Deliver exceptional service - Keep the customers informed ...

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Part Time Customer Success information

How much do CSMs usually make?

Customer Success Managers (CSMs) in part-time roles typically earn between $20 and $40 per hour, depending on experience, industry, and location. Annual salaries for part-time CSMs can range from approximately $30,000 to $70,000 when calculated based on hours worked, with some roles offering performance-based bonuses or commissions.

How to make 2000 a week working from home?

A part-time customer success role can potentially earn $2000 weekly if it involves high hourly rates, multiple clients, or additional responsibilities like training or account management. Increasing income may require developing strong communication skills, using relevant tools, and working efficiently to maximize billable hours within a flexible schedule.

What jobs pay 4000 a week without a degree?

Part-time customer success roles typically do not pay $4,000 a week; high earnings in this field usually require full-time positions or advanced experience. Jobs that can pay this amount without a degree often include sales, real estate, or freelance consulting, which rely on skills, performance, and client base rather than formal education. Achieving such income part-time generally involves high commissions or multiple income streams.

How does a part-time Customer Success professional effectively manage client relationships with limited weekly hours?

Part-time Customer Success professionals often focus on high-priority clients and tasks, using strong organizational and communication skills to maximize their impact within limited hours. They typically rely on efficient use of CRM tools, clear documentation, and proactive communication to ensure smooth handoffs and follow-ups. Collaboration with full-time team members is essential, so regular check-ins and updates help maintain a seamless client experience. Balancing responsiveness and task prioritization is key to building strong relationships and supporting customer retention even in a part-time capacity.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs) because their role involves complex interpersonal skills, understanding customer needs, and providing personalized support. AI tools can assist CSMs by automating routine tasks and analyzing data, but human judgment and relationship management remain essential in customer success roles.

What is a Part Time Customer Success role?

A Part Time Customer Success role involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive experience with a company's products or services, all on a part-time schedule. These professionals act as the main point of contact for customers, helping them maximize the value they receive and fostering long-term relationships. Duties may include answering questions, providing product guidance, troubleshooting problems, and collecting feedback. Working part-time typically means fewer hours per week compared to a full-time position, offering more flexibility for the employee.

What are the key skills and qualifications needed to thrive as a Part Time Customer Success professional, and why are they important?

To thrive as a Part Time Customer Success professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or Zendesk and basic proficiency in support ticketing systems are often required. Excellent communication, active listening, and adaptability are important soft skills for building rapport with customers and resolving issues efficiently. These skills and qualities are essential for maintaining high customer satisfaction, retention, and positive brand reputation in a flexible work setting.

What is the difference between Part Time Customer Success vs Part Time Customer Support?

AspectPart Time Customer SuccessPart Time Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionHandling immediate issues, troubleshooting, and technical support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical skills, quick response
Work EnvironmentProactive engagement, account managementReactive support, help desk or call center
Common UsageCustomer success teams, SaaS companiesSupport centers, technical service providers

Part Time Customer Success focuses on fostering ongoing customer relationships and ensuring long-term satisfaction, while Part Time Customer Support primarily addresses immediate technical issues and troubleshooting. Both roles require strong communication skills but differ in their approach and objectives within the customer experience.

What are the most commonly searched types of Customer Success jobs in Quebec? The most popular types of Customer Success jobs in Quebec are:
What are popular job titles related to Part Time Customer Success jobs in Quebec? For Part Time Customer Success jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Success jobs in Quebec look for? The top searched job categories for Part Time Customer Success jobs in Quebec are:
Infographic showing various Part Time Customer Success job openings in Quebec as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Part Time Customer Service Associate

Leon's Furniture

Laval, QC • On-site

Part-time

Posted 6 days ago


Job description

Leon’s is currently looking for a Part Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with third-party repair and service organizations, to maintain an organized system of files on open customer service issues, to promote and maintain service standards and to provide training and support to other service associates.

About Us:

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

  • Train new service associates and to provide ongoing training where required
  • Assist customers by phone, in-person or by email with service requests
  • Set and confirm repair tech appointments with customers
  • Follow up with customers and vendors on overdue parts
  • Complete inspections on all Exchanges or upon customer request
  • Schedule deliveries of Exchanges & Credit Memos
  • Authorize gift certificates, discounts and credits to customers to keep “as-is” (within specific parameters)
  • Enter Exchanges, Credit Memos, Sales and Reselections
  • Follow up on overdue work orders, Credit Memos, repairs and parts
  • Performing various other duties, as assigned

Requirements: 

  • Customer-Focused: Brings a positive attitude and a strong commitment to delivering exceptional service, skillfully balancing company goals with customer expectations.
  • Maintains composure and professionalism in high-pressure situations, ensuring effective problem-solving and excellent service delivery.
  • Ability to communicate clearly, both written and orally
  • Fun, friendly, confident personality
  • Strong problem solving and analytical skills
  • Exceptional organizational skills
  • Ability to work collaboratively with fellow colleagues
  • Ability to interact professionally with our customers
  • And most importantly, a POSITIVE ATTITUDE!

We offer:

  • Profit Sharing
  • Employee Discounts & Partner Discount Programs
  • The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
  • Continuous, quality education and training on our products and sales techniques.

Additional Information:

  • We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process.  Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.

How to Apply:

If you’re ready to bring your expertise and leadership to Leon’s, we’d love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.