This includes oversight of all client service needs and ensuring support team engagement including responsiveness, deadlines and escalation needs. * Manage client renewal process ensuring all ...
This includes oversight of all client service needs and ensuring support team engagement including responsiveness, deadlines and escalation needs. * Manage client renewal process ensuring all ...
This includes oversight of all client service needs and ensuring support team engagement including responsiveness, deadlines and escalation needs. * Manage client renewal process ensuring all ...
This includes oversight of all client service needs and ensuring support team engagement including responsiveness, deadlines and escalation needs. * Manage client renewal process ensuring all ...
Success in this role is measured through appointment generation, client engagement, event execution ... Accurately document all client interactions and activity within CRM systems. * Track and report key ...
Quick apply
Success in this role is measured through appointment generation, client engagement, event execution ... Accurately document all client interactions and activity within CRM systems. * Track and report key ...
Success in this role is measured through appointment generation, client engagement, event execution ... Accurately document all client interactions and activity within CRM systems. * Track and report key ...
Success in this role is measured through appointment generation, client engagement, event execution ... Accurately document all client interactions and activity within CRM systems. * Track and report key ...
Strategic Engagement Lead, Life Sciences
$120K - $150K/yr
Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving ... project manager focused on connect the dots thinking that puts client value at the center of ...
Quick apply
Strategic Engagement Lead, Life Sciences
$120K - $150K/yr
Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving ... project manager focused on connect the dots thinking that puts client value at the center of ...
Family Engagement Specialist I
$34K - $40K/yr
The Family Engagement Specialist will complete intakes, assessments and ongoing case management ... Utilize customer service strategies to enhance client engagement and satisfaction. * Conduct ...
Family Engagement Specialist I
$34K - $40K/yr
The Family Engagement Specialist will complete intakes, assessments and ongoing case management ... Utilize customer service strategies to enhance client engagement and satisfaction. * Conduct ...
Family Engagement Specialist I
$34K - $40K/yr
The Family Engagement Specialist will complete intakes, assessments and ongoing case management ... Utilize customer service strategies to enhance client engagement and satisfaction. * Conduct ...
Family Engagement Specialist I
$34K - $40K/yr
The Family Engagement Specialist will complete intakes, assessments and ongoing case management ... Utilize customer service strategies to enhance client engagement and satisfaction. * Conduct ...
Family Engagement Specialist I
$36K - $43K/yr
The Family Engagement Specialist will complete intakes, assessments and ongoing case management ... Utilize customer service strategies to enhance client engagement and satisfaction. * Conduct ...
Family Engagement Specialist I
$36K - $43K/yr
The Family Engagement Specialist will complete intakes, assessments and ongoing case management ... Utilize customer service strategies to enhance client engagement and satisfaction. * Conduct ...
Client Relations Manager
Saint John, IN · On-site
$50K - $62K/yr
Client Relations Manager - Front Desk + Patient Growth Location: St. John, IN (46373) - new clinic ... Client Engagement, Wellness Sales, Healthcare Front Desk, Healthcare Customer Service, Medical ...
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Client Relations Manager
Saint John, IN · On-site
$50K - $62K/yr
Client Relations Manager - Front Desk + Patient Growth Location: St. John, IN (46373) - new clinic ... Client Engagement, Wellness Sales, Healthcare Front Desk, Healthcare Customer Service, Medical ...
Client Relations Manager
Saint John, IN · On-site
$50K - $62K/yr
Client Relations Manager - Front Desk + Patient Growth Location: St. John, IN (46373) - new clinic ... Client Engagement, Wellness Sales, Healthcare Front Desk, Healthcare Customer Service, Medical ...
Client Relations Manager
Saint John, IN · On-site
$50K - $62K/yr
Client Relations Manager - Front Desk + Patient Growth Location: St. John, IN (46373) - new clinic ... Client Engagement, Wellness Sales, Healthcare Front Desk, Healthcare Customer Service, Medical ...
Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities * Responsible for collecting business requirements based on client input and ...
Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities * Responsible for collecting business requirements based on client input and ...
Caring Leadership, Client Engagement, and Operational Oversight: * Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to ...
Quick apply
Caring Leadership, Client Engagement, and Operational Oversight: * Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to ...
Client Manager
Indianapolis, IN · On-site
$61K/yr
Caring Leadership, Client Engagement, and Operational Oversight: * Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to ...
Client Manager
Indianapolis, IN · On-site
$61K/yr
Caring Leadership, Client Engagement, and Operational Oversight: * Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to ...
Client Manager
Indianapolis, IN · On-site
$61K/yr
Caring Leadership, Client Engagement, and Operational Oversight: * Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to ...
Client Manager
Indianapolis, IN · On-site
$61K/yr
Caring Leadership, Client Engagement, and Operational Oversight: * Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to ...
Morgan Stanley Wealth Management is seeking a Vice President to join Client Segment Risk (CSR), a ... Manage project delivery, stakeholder engagement, and integration of AI tools into existing risk ...
Morgan Stanley Wealth Management is seeking a Vice President to join Client Segment Risk (CSR), a ... Manage project delivery, stakeholder engagement, and integration of AI tools into existing risk ...
Client Services Support Analyst
Indianapolis, IN · On-site
$50K - $56K/yr
Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities * Responsible for collecting business requirements based on client input and ...
Client Services Support Analyst
Indianapolis, IN · On-site
$50K - $56K/yr
Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities * Responsible for collecting business requirements based on client input and ...
Client Services Support Analyst
Indianapolis, IN · On-site
$50K - $56K/yr
Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities * Responsible for collecting business requirements based on client input and ...
Client Services Support Analyst
Indianapolis, IN · On-site
$50K - $56K/yr
Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities * Responsible for collecting business requirements based on client input and ...
Success in this role is measured through appointment generation, client engagement, event execution ... Accurately document all client interactions and activity within CRM systems. * Track and report key ...
Success in this role is measured through appointment generation, client engagement, event execution ... Accurately document all client interactions and activity within CRM systems. * Track and report key ...
Sales Manager
$3.0K/mo
Sales Manager What You'll Do: * Advise clients on spa services, packages, and retail products ... Strong communication and client engagement skills * Pleasing personality with professional ...
Sales Manager
$3.0K/mo
Sales Manager What You'll Do: * Advise clients on spa services, packages, and retail products ... Strong communication and client engagement skills * Pleasing personality with professional ...
Associate Client Service Manager - Commercial Insurance
Fort Wayne, IN · On-site
$43K - $59K/yr
This includes oversight of all client servicing needs, team engagement, responsiveness, deadlines ... Manage client renewal process ensuring all necessary activities are completed and meet appropriate ...
Associate Client Service Manager - Commercial Insurance
Fort Wayne, IN · On-site
$43K - $59K/yr
This includes oversight of all client servicing needs, team engagement, responsiveness, deadlines ... Manage client renewal process ensuring all necessary activities are completed and meet appropriate ...
Client Engagement Manager information
See Indiana salary details
$32.8K - $44.6K
12% of jobs
$55K is the 25th percentile. Wages below this are outliers.
$44.6K - $56.3K
15% of jobs
$56.3K - $68K
7% of jobs
$68K - $79.7K
4% of jobs
$79.7K - $91.4K
10% of jobs
The median wage is $94.4K / yr.
$91.4K - $103.2K
9% of jobs
$103.2K - $114.9K
17% of jobs
$116.3K is the 75th percentile. Wages above this are outliers.
$114.9K - $126.6K
13% of jobs
$126.6K - $138.3K
7% of jobs
$138.3K - $150K
4% of jobs
$150K - $161.8K
2% of jobs
$32.8K
$93.4K
$161.8K
How much do client engagement manager jobs pay per year?
Is being an RM a stressful job?
What kind of jobs in media bring in $150,000 a year?
What are the key skills and qualifications needed to thrive as a Client Engagement Manager, and why are they important?
What is an engagement manager's salary?
What is the difference between Client Engagement Manager vs Account Manager?
| Aspect | Client Engagement Manager | Account Manager |
|---|---|---|
| Primary Focus | Building and maintaining client relationships, ensuring engagement and satisfaction | Managing client accounts, upselling, and renewals |
| Responsibilities | Developing engagement strategies, coordinating with teams, enhancing client experience | Handling client requests, managing contracts, achieving sales targets |
| Work Environment | Customer-centric, collaborative, often in service or consulting industries | Sales-driven, client-focused, in various industries including tech and finance |
| Required Skills | Communication, relationship management, strategic thinking | Sales skills, negotiation, account management experience |
While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.
What are Client Engagement Managers?
What is the role of a client engagement manager?
How does a Client Engagement Manager typically collaborate with internal teams to ensure client satisfaction?

Full-time
Posted 29 days ago
Hylant rating
9.8
Based on 5 frontline employees who took The Breakroom Quiz
2nd of 281 rated insurance
Job description
Responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for real estate clients resulting in client retention while building long term relationships with our clients. Target Book of Business: $750K - $1.5MM in the mid to large market commercial space
In This Role You Will Execute On:
- Serve as the lead service contact to clients for assigned book of business. This includes oversight of all client service needs and ensuring support team engagement including responsiveness, deadlines and escalation needs.
- Manage client renewal process ensuring all necessary activities are completed and meet appropriate timing and quality standards.
- In collaboration with sales staff, direct onboarding of new clients ensuring client files and agency management system information is thorough and accurate.
- Maintain a 96% or higher client retention ratio while also consistently working to pursue opportunities for growth within the existing book of business.
- Maintain and enhance relationships with clients, carrier partners, vendors, internal teams and other stakeholders to strengthen relationships with the Hylant team and promote long term partnerships.
- Support business growth through account rounding efforts; assess business and human capital to identify risks or gaps in coverage; identify, design, communicate and implement cost effective Property and Casualty solutions to cover risk appropriately. This includes pre-qualifying, reviewing, identifying, and procuring coverages along with focus on gathering business intelligence and managing risk assessment.
- Lead Client Engagement Strategy (CES) for assigned clients providing oversight and driving client engagement at a "best practice" level.
- Serve as a back-up at all support levels as needed.
- Maintain and grow insurance knowledge through education opportunities and pursuit of designation(s) as appropriate.
- Perform other duties and special projects as assigned.
In This Role You Will Need:
- Bachelor's degree business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered.
- Three (3) or more years of insurance client service experience.
- Active Property & Casualty License
- Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)
- CIC or CRM Designation encouraged
- Excellent attention to detail, oral and written communication skills
- Ability to work well in a team environment.
Why Hylant?
A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you.
Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.
About Hylant
Sourced by ZipRecruiter
Industry
Insurance services
Company size
501 - 1,000 Employees
Headquarters location
Toledo, OH, US
Year founded
1935