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Client Delivery Specialist Jobs (NOW HIRING)

PEAK6

Director, Client Delivery

Manhattan, NY · On-site

$152.24 - $190.30/hr

... Delivery. This role requires an experienced professional with deep expertise overseeing end-to-end ... specialists, and own the client transition experience to Apex's platform and services. This senior ...

New

Apex Fintech Solutions

Director, Client Delivery

Austin, TX · On-site

$210K/yr

... Delivery . This role requires an experienced professional with deep expertise overseeing end-to-end ... specialists, and own the client transition experience to Apex's platform and services. This senior ...

Apex Fintech Solutions

Director, Client Delivery

New York, NY · On-site

$231K/yr

... Delivery . This role requires an experienced professional with deep expertise overseeing end-to-end ... specialists, and own the client transition experience to Apex's platform and services. This senior ...

Peak6 Investments LLC

Director, Client Delivery

Manhattan, NY · On-site

$152.24 - $190.30/hr

... Delivery . This role requires an experienced professional with deep expertise overseeing end-to-end ... specialists, and own the client transition experience to Apex's platform and services. This senior ...

New

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Client Delivery Specialist information

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How much do client delivery specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client delivery specialist in the United States is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by client delivery specialists, and how can they be managed effectively?

Client Delivery Specialists often encounter challenges such as managing multiple projects with tight deadlines, aligning client expectations with deliverable timelines, and coordinating among cross-functional teams. Successfully navigating these challenges requires strong organizational skills, proactive communication, and the ability to prioritize tasks based on client needs and project goals. Building strong relationships with both clients and internal teams can also help anticipate issues early and ensure smooth delivery of services.

What are the key skills and qualifications needed to thrive as a client delivery specialist, and why are they important?

To thrive as a Client Delivery Specialist, you need strong project management skills, attention to detail, and a background in business or a related field. Familiarity with CRM software, project management tools like Asana or Trello, and sometimes certifications such as PMP are commonly required. Excellent communication, problem-solving abilities, and a client-focused mindset help you stand out in this role. These skills ensure seamless project execution, high client satisfaction, and the ability to address challenges proactively in a client-facing environment.

What is the difference between Client Delivery Specialist vs Customer Success Manager?

AspectClient Delivery SpecialistCustomer Success Manager
Primary FocusEnsuring successful delivery of products/services to clientsBuilding long-term client relationships and retention
ResponsibilitiesProject implementation, onboarding, technical supportCustomer engagement, satisfaction, upselling opportunities
Required SkillsTechnical knowledge, project management, communicationRelationship management, communication, problem-solving
Work EnvironmentClient sites, support centers, project teamsAccount management teams, client offices, remote

While both roles focus on client interaction, the Client Delivery Specialist primarily ensures the successful implementation and delivery of services, whereas the Customer Success Manager emphasizes ongoing relationship management and client retention. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

What is a client delivery specialist?

A Client Delivery Specialist is a professional responsible for managing and coordinating the delivery of products or services to clients. They act as a liaison between the company and its clients, ensuring that client needs are understood and met efficiently. Their duties often include overseeing project timelines, communicating updates to clients, resolving issues, and ensuring customer satisfaction throughout the delivery process. Client Delivery Specialists play a key role in building client relationships and supporting overall business success.
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Client Delivery Specialist jobs near you
Infographic showing various Client Delivery Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 32% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,518 per year, or $22.8 per hour.

Senior Client Delivery Specialist (Energy Regulatory Legal Assistant)

Husch Blackwell

Austin, TX • On-site

Full-time

Posted 18 days ago

Husch Blackwell rating

9.5

Company rating: 9.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

3rd of 34 rated law firms

Job description

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.
At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Senior Client Delivery Specialist (Energy Regulatory) position in our Austin, TX office. This position will work onsite at least 3 days per week.
The Senior Client Delivery Specialist (Energy Regulatory) serves as a strategic operational partner for assigned Client Relationship Managers (CRMs). This role is responsible for full lifecycle workflow management, cross-functional coordination, business process execution, and administrative oversight. The Sr. Specialist ensures seamless handoffs across teams, reduces attorney administrative burden, and accelerates client service delivery. Assigned to top-performing CRMs, this role requires advanced judgment, proactive problem-solving, and portfolio-level ownership. Essential functions include:
Strategic Workflow Ownership
  • Coordinates all workflow for assigned attorneys, including delegating specific tasks to other teams, follow-up, and quality control.
  • Proactively anticipates the needs of attorneys, manages priorities, and resolves administrative challenges with minimal supervision.
  • Coordinates and tracks ongoing projects to ensure deadlines and deliverables are met; monitors milestones; updates status reports; communicates progress; and assists with project plans, timelines, and resource allocation.
  • Handles special projects and other duties as assigned to support the efficiency and success of the attorneys' practices.
  • Effectively uses workflow management software to log and manage workflow.

Conflicts, NBI & Engagement Process Leadership
  • Prepares and processes new matter forms, requests conflict checks, and opens new files.

Billing, Collections & Financial Coordination
  • Coordinates accounting administrative functions: Coordinates client billing matters; prepares billing letters and other requested client financial updates.
  • Assists attorneys with tracking and monitoring alternative fee arrangements.
  • Assists attorneys with automation, tracking, and monitoring of matter budgets.

Client & Cross-Functional Coordination
  • Coordinates client communications, manages sensitive information, and serves as a liaison between attorneys, clients, and internal departments.
  • Supports business development initiatives, including coordinating events, preparing pitch materials, and maintaining client databases.

Email & Administrative Optimization
  • Proactively manages attorneys' inboxes, prioritizing and flagging urgent communications; drafts, reviews, and responds to emails on behalf of attorneys as directed; and organizes/archives correspondence for easy retrieval.
  • Provides general administrative support: Maintains attorney contacts; tracks requirements and activity related to CLE and memberships.
  • Provides general administrative support as needed, including operating office equipment (PCs, printers, phones, copiers, facsimiles, and typewriters).
  • Conducts all business in a confidential manner; copes successfully with demands from timekeepers, remaining calm under pressure.
  • Reviews and routes incoming mail and fax communications; prepares and processes outgoing mail and faxes; arranges specialized mail or messenger services as required; and ensures attachments, exhibits, and enclosures are included.
  • Assists in coordinating attorneys' calendars and meeting arrangements; makes travel arrangements and prepares itineraries.

Document & Matter Management
  • Prepares, edits, formats, and proofreads legal documents, correspondence, and presentations with a high degree of accuracy; manages version control, file organization, and secure document storage in compliance with firm policies; and facilitates the execution, filing, and distribution of legal documents.
  • Types, transcribes, revises, and proofreads legal documents accurately; prioritizes assignments; and meets specific deadlines on projects.

Practice Alignment & Institutional Knowledge
  • Shows proficiency in the assigned Practice Specialty Center (practice-group-specific duties as they relate to the PSC).
  • Takes personal responsibility for regularly exchanging information and training tips with team members for maximum job effectiveness.

Delegation & Team Leverage
  • Demonstrates effective teamwork and communication with team members and all Firm personnel; participates in regular team meetings to discuss current projects and workflow.
  • Delegates specific tasks to other teams, as appropriate, to ensure coverage, timely completion, and quality control.

Technology, AI & Upskilling
  • Identify opportunities for process improvements.
  • Leverages automation and dashboards to improve tracking, organization, and execution of work.
  • Participates applicable firm offered AI and technology related trainings to maintain proficiency in related tools and services.
  • Research emerging tools and best practices and recommends process improvements to streamline workflows, increase accuracy, and enhance service delivery.

PRACTICE GROUP SPECIFIC
  • Shows proficiency in Healthcare Regulatory practice specialty.

POSITION REQUIREMENTS
  • Bachelor's degree with major coursework in a related field; or commensurate professional and educational experience required.
  • 5+ years relevant experience providing comprehensive support to organizational leadership, preferably in a professional services environment.
  • 3+ years relevant legal assistance experience required.
  • Advanced proficiency in Microsoft Office Suite.
  • Demonstrated ability to proactively identify issues, propose solutions, and drive work to resolution with minimal direction.
  • Strong communication skills, including providing concise, solutions-oriented status updates and recommendations to attorneys and other stakeholders.
  • Ability to handle confidential information of highest level.
  • Minimum typing speed of 60 wpm; previous transcription experience preferred.
  • Exercise discretion, judgment, and composure.
  • Proactive Problem-Solving - Anticipate and resolve before escalation
  • Judgment & Discretion - Navigate complexity with senior stakeholders
  • Workflow Management - Own full lifecycle with accountability
  • Communication - Clear, concise, solution-focused
  • Business Partnership - Service mindset with strategic value-add
  • Technology Proficiency - AI, automation, continuous upskilling
  • Organizational Excellence - Detail-oriented, multi-tasking across portfolios
  • Accountability - Follow-through and ownership
  • Relationship Management - Build trust across all levels
  • Adaptability - Thrive in dynamic, high-pressure environments

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position. If you need assistance to accommodate a disability, please contact HR.
Please include a cover letter and resume when applying.
EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.
#LI-Hybrid
#LI-JE1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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