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Client Account Support Analyst Jobs (NOW HIRING)

Cooley

Client Account Assistant

Santa Monica, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

Santa Monica, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

Seattle, WA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley

Client Account Assistant

Seattle, WA · On-site

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

Los Angeles, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley

Client Account Assistant

Los Angeles, CA · On-site

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

San Francisco, CA · On-site

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley

Client Account Assistant

Palo Alto, CA · On-site

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

San Diego, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

San Diego, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley

Client Account Assistant

Los Angeles, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

San Diego, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

Los Angeles, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley

Client Account Assistant

Palo Alto, CA · On-site

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley

Client Account Assistant

San Francisco, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

San Francisco, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

Santa Monica, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

Los Angeles, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

Palo Alto, CA · On-site

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

Cooley LLP

Client Account Assistant

Santa Monica, CA

$58K - $70K/yr

Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers ...

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How much do client account support analyst jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for client account support analyst in the United States is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $22.36 per hour, depending on experience, location, and employer.

How does a Client Account Support Analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are the key skills and qualifications needed to thrive as a Client Account Support Analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

What does a Client Account Support Analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.
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Client Account Support Analyst jobs near you
Client Account Assistant

Client Account Assistant

Cooley

Santa Monica, CA

$58K - $70K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago

Job description

Client Account Assistant

Cooley is seeking a Client Account Assistant to join the Accounting team.

Position summary: Under the direction of the Client Account Manager or Supervisor, the Client Account Assistant is responsible for providing routine and basic client billing support to the Client Account Managers, Supervisors and department. Specific duties include, but are not limited to, the following:

Position responsibilities:

  • Responsible for distribution, logging, preparation, processing, and mailing of client billing
  • Provide prompt and accurate assistance to attorneys, clients, business professionals and billing team to resolve billing problems
  • Provide cost backup documentation
  • Research all inquiries regarding past and present billing
  • File and prepare past month's billing for electronic scanning
  • Review and summarize engagement letters pertaining to special financial agreements
  • Enter financial arrangements in accounting system
  • Implement and maintain client and matter database
  • All other duties as assigned or required

Skills and experience:

Required:

  • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
  • Strong Excel skills
  • Available to work overtime, as required

Preferred:

  • Bachelor's degree
  • Prior experience (e.g., billing and/or accounting)
  • Prior law firm experience
  • General knowledge of accounting concepts
  • Previous 3E and electronic billing experience
  • 10 key by touch

Competencies:

  • Quick learner
  • Excellent follow through, accuracy, initiative, and math skills
  • Ability to successfully maintain and promote attorney and client relations
  • Professional demeanor
  • Excellent organizational, communication (verbal and listening) and writing skills
  • Ability to work under tight deadlines
  • Ability to interact and work well with others (co-workers and vendors)

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.

The expected hourly pay range for this position with a work schedule of 37.5 hours per week is $30.25 - $36.00 ($58,987.50 - $70,200.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

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