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Client Account Support Analyst Jobs (NOW HIRING)

Ebiquity

OR

In addition to supporting the Client Partner, the Client Account Executive will independently ... Analytical skills to address client issues and internal challenges effectively. Awareness of ...

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

$85K - $95K/yr

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

Boston, MA · Hybrid

$85K - $95K/yr

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

Atlanta, GA · Hybrid

$85K - $95K/yr

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

New Haven, CT · Hybrid

$85K - $95K/yr

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

Boston, MA · Hybrid

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

Cincinnati, OH · Hybrid

$85K - $95K/yr

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

New Haven, CT · Hybrid

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

New York, NY · Hybrid

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

Atlanta, GA · Hybrid

$85K - $95K/yr

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

Atlanta, GA · Hybrid

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

Baltimore, MD · Hybrid

$85K - $95K/yr

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

FlexTG

Manager Client Account Management

Cincinnati, OH · Hybrid

$85K - $95K/yr

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

Skynet Innovations

Client Support Analyst I

Duluth, GA · On-site

Client Support Analyst I Company: LayerCake Technologies Location: Greater Atlanta Area About the Role LayerCake is seeking an Client Support Analyst I to provide technical support directly at client ...

LayerCake

Client Support Analyst I

Duluth, GA · On-site

Client Support Analyst I Company: LayerCake Technologies Location: Greater Atlanta Area About the Role LayerCake is seeking an Client Support Analyst I to provide technical support directly at client ...

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How much do client account support analyst jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for client account support analyst in the United States is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $22.36 per hour, depending on experience, location, and employer.

How does a Client Account Support Analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are the key skills and qualifications needed to thrive as a Client Account Support Analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

What does a Client Account Support Analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.
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Client Account Support Analyst jobs near you

Client Account Executive

Ebiquity

OR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description


The Client Account Executive plays a critical support role in managing a portfolio of strategic accounts, working closely with the Client Partner to ensure the successful execution of client initiatives and drive operational excellence. This role involves day-to-day account management, collaborating with both internal teams and clients to deliver high-quality services and maintain seamless project execution. The Client Account Executive helps implement account growth strategies, tracks project progress, and ensures that client needs are met efficiently while optimizing resources to contribute to long-term success.

In addition to supporting the Client Partner, the Client Account Executive will independently identify and drive opportunities for growth, expansion, and increased revenue with their own set of current clients and prospects. 


By building and maintaining strong client relationships and developing new relationships through prospecting, the Client Account Executive directly contributes to both client satisfaction and the profitability of the portfolio, while also positioning themselves for growth in client management and strategic account development.
  • Client Support: Act as the operational backbone for the Client Partner, supporting day-to-day client interactions, preparing materials for executive-level engagements, and ensuring timely follow-ups on client needs.

  • Account Management: Collaborate with the Client Partner to monitor the health of client accounts, tracking key performance metrics, developing an understanding strategic need of the client, and identifying opportunities for improvement.

  • Project Coordination: Work with internal teams, including in Project Management, to ensure the successful delivery of client projects, managing timelines, deliverables, and resources to meet client expectations.

  • Revenue Growth Support: Assist the Client Partner in identifying opportunities for portfolio expansion, including supporting new business proposals, responding to RFPs, and preparing pitches and presentations. 

  • Proactive Lead Generation and Prospecting: Support the Client Partner and actively prospect and identify new business opportunities, targeting potential clients outside of the current portfolio to drive revenue growth and expand Ebiquity's client base.

  • Industry Engagement: Build relationships across the broader industry, supporting the Client Partner in representing Ebiquity at seminars events, and other opportunities to raise the profile of the company.

  • Best Practices Development: Contribute to the development and refinement of tools, processes, and methodologies that improve the efficiency and effectiveness of client management.


       Problem Solving and Issue Resolution: Support Client Partner to proactively address any client issues or challenges, working with internal teams to provide timely and effective solutions.


Knowledge / Experience / Skills

       The ideal candidate will have 3-5 years of relevant work experience. 
       Supporting or managing client accounts and fostering client satisfaction.
       Strong written and verbal communication skills, including client interactions and internal coordination.
       Identifying opportunities for account expansion, contributing to proposals, and supporting business pitches.
       Establishing and maintaining positive client relationships, ensuring satisfaction and trust.
       Ability to work seamlessly with cross-functional teams and support the Client Partner
       Project Coordination: Experience in working with Project Management teams, helping manage project timelines, deliverables, and resources across multiple teams.
       Analytical skills to address client issues and internal challenges effectively.
       Awareness of industry trends and competitor activities, providing valuable insights for client strategies.
       Strong organizational and time-management skills to handle multiple responsibilities and client priorities.
       Assisting in the preparation of proposals, pitch materials, and presentations for new business.
       Willingness to travel regularly for client engagements, industry events, and relationship building.
What you will bring to the role

       A demonstrable interest in consultative selling and relationship-based client management
       You will be an experienced professional and able to bring or develop a deep understanding of the media investment sector
Strong project management platform (e.g., Asana), Salesforce and MS Office skills

       You have will experience operating with key stakeholders within a matrix organization
       Strong relationship-builder/maintainer, high level of communication skills (both written and oral), advisory/consulting skills
       Collaborates effectively across teams and seniority, breaks down silos internally to deliver
       Commitment to supporting diversity and inclusivity. 

We are a global company with significant growth path ahead of us, which offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution we can offer: 
  • Competitive salary 
  • Health Insurance including exclusive plans for Dental & Vision 
  • EAP Program Access 
  • 401(k) Plan 
  • HSA & FSA options 
  • Life & Disability Insurance 
  • Generous PTO and an extra day off for your birthday 
  • Paid Maternity/Paternity Leave 
  • Paid Holidays/Sick Time 
  • Summer Fridays and Flexible Work Hours 
  • Remote first location; with opportunities to join in-person team meetings.  
  • A company focus on wellbeing and work life balance. 
  • Broad range of learning and development opportunities underpinned by a focus on career progression and internal mobility.  

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