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Client Account Support Analyst Jobs in Illinois (NOW HIRING)

Experian

Client Support Analyst

Schaumburg, IL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Support Analyst (CSA) is a client-facing, multi-functional role responsible for supporting one of Experian's highest-profile partners during time-sensitive and compliance-critical year-end ...

Experian

Client Support Analyst

Schaumburg, IL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Support Analyst (CSA) is a client-facing, multi-functional role responsible for supporting one of Experian's highest-profile partners during time-sensitive and compliance-critical year-end ...

Experian

Client Support Analyst

Schaumburg, IL · On-site +1

$80K - $139K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Support Analyst (CSA) is a client-facing, multi-functional role responsible for supporting one of Experian's highest-profile partners during time-sensitive and compliance-critical year-end ...

Dealer eProcess

Client Account Admin

Lisle, IL · On-site

$40K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... analytical abilities. Position Overview The Client Account Administrator plays a critical role in ... Coordinates with support and inventory teams on ticket requests. Required Skills and Qualifications

Dealer eProcess

Client Account Admin

Lisle, IL · On-site

$19.75 - $26.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... analytical abilities. Position Overview The Client Account Administrator plays a critical role in ... Coordinates with support and inventory teams on ticket requests. Required Skills and Qualifications

Ogletree Deakins

Client Account Manager

Chicago, IL · On-site

$113K - $132K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary (basic description) The Client Account Manager (CAM) supports billing partners in ... Strong analytical and problem-solving skills with an ability to interpret financial data and ...

Harris

Support Analyst

Ohio, IL

$60K - $70K/yr

The successful candidate will investigate, manage, track and close client support issues ... As a Support Analyst, you will provide application support and expertise to both our customers and ...

Addison Group

Client Account Manager

Elk Grove Village, IL · On-site

$70K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

This newly created role supports continued business growth and expanding client programs. Our client is seeking a motivated Project Manager / Account Manager to manage client programs from post-sale ...

Addison Group

Client Account Manager

Elk Grove Village, IL · On-site

$70K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

This newly created role supports continued business growth and expanding client programs. Our client is seeking a motivated Project Manager / Account Manager to manage client programs from post-sale ...

AECOM

Navy Client Account Manager

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Competitor and SB/SDB analyses. * Coordination and collaboration with AECOM's Regional Business ... Monitor and support Sales opportunities * Keep Regional Execs informed * Continually seek to ...

Husch Blackwell Llp

Senior Client Account Specialist

Chicago, IL · On-site +1

$19.50 - $26.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Provides reports reflecting AR analyses, aged WIP, DSO, potential and existing AR and WIP reserves ... Ability to support and train Client Account Specialist on processes and procedures. * Other duties ...

AECOM

Navy Client Account Manager

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Competitor and SB/SDB analyses. * Coordination and collaboration with AECOM's Regional Business ... Monitor and support Sales opportunities * Keep Regional Execs informed * Continually seek to ...

Wintrust

Support Analyst

Rosemont, IL · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Overview The Support Analyst provides first-line IT support and troubleshooting to Wintrust ... Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness ...

Husch Blackwell LLP

Senior Client Account Specialist

Chicago, IL · On-site +1

$19.50 - $26.75/hr

Provides reports reflecting AR analyses, aged WIP, DSO, potential and existing AR and WIP reserves ... Ability to support and train Client Account Specialist on processes and procedures. * Other duties ...

Wintrust

Support Analyst

Rosemont, IL

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Overview The Support Analyst provides first-line IT support and troubleshooting to Wintrust ... Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident ...

Caterpillar

Digital Tech Support Analyst

Chicago, IL · On-site

$99K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicate about client feedback to technology teams to improve deliverables and meet business ... Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs*

Paylocity

Client Account Executive

Schaumburg, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... that support you, your family, and your finances. And if it's career development you desire, we ... The Client Account Executive is responsible for generating additional revenue through the client ...

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Client Account Support Analyst information

What does a client account support analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.

What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

How does a client account support analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are popular job titles related to Client Account Support Analyst jobs in Illinois?

For Client Account Support Analyst jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Client Account Support Analyst jobs in Illinois look for?

The top searched job categories for Client Account Support Analyst jobs in Illinois are:

What cities in Illinois are hiring for Client Account Support Analyst jobs?

Cities in Illinois with the most Client Account Support Analyst job openings:

Client Account Support Analyst jobs near you

Strategic Accounts Sales Support Analyst

TekWissen LLC

Moline, IL • On-site

Contractor

Re-posted 6 days ago

Job description

Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is the brand name of Deere & Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.
Job Title: Strategic Accounts Sales Support Analyst
Location: Moline, IL, 61265
Duration: 7+ Months
Job Type: Contract
Work Type: Onsite
Visa sponsorship is not available, now or in the near future, for this position.
Job Description:
  • Conducts market analysis on industry trends, markets, financials, and statistical data used in market and product development activities.
  • Also maintains statistical reports to support business planning and decision-making.
  • With supervision, may assist in the development of new and existing products/markets through research, etc.
Duties:
  • Compiles, analyses, and disseminates historical and current data to provide management with analytical trends and analysis.
  • Assists and executes complex queries and analysis for targeting specific programs utilizing standard and/or advanced analytical tools.
  • Designs, builds and delivers statistical reports based on the analysis results.
  • The Strategic Accounts Group is a sales and marketing department in the client's Construction & Forestry Division.
  • A Moline-based team of sales support personnel coordinates the transactions with these important customers.
  • They work closely with strategic account managers who function as outside sales representatives, together growing client's business with these large strategic contractors, rental companies and governmental purchasers.
  • The open analyst role includes the following primary responsibilities:
  • Manage daily discount auditing and approval process for the Strategic Accounts Group.
  • Review discount requests from the client's dealers.
  • Grant final approvals after researching input from strategic account managers.
  • Publish monthly sales and discount report for the Strategic Accounts Group.
  • Compile, analyse and disseminate historical and current data to provide management with trends and analysis.
  • Assist and execute complex queries and analysis, targeting specific programs.
  • Design, build and deliver statistical reports based on the analysis results
  • Coordinate strategic customer engagement events and other marketing projects targeted to the department's customers.
  • Lead and execute the department's promotional item strategy.
  • Monitor and manage budget for both.
  • Provide a customer experience that makes customers want to do business with the client and its local dealers.
  • Serve as sales coordinator on assigned direct rental account teams.
  • Coordinate open orders, logistics and invoicing.
  • Ensure the correct configurations of products are shipped quickly and accurately.
Education:
  • College degree preferred; exceptions suitable depending on relevant work experience.
Years of experience:
  • 2+ preferred
Top 3 Skills:
  • Coachability, readiness to learn
  • Attention to detail, accuracy
  • Good communication, internally and with customers
Nice to have skills:
  • Data reporting
  • Strong Excel skills
  • Logistics experience
  • Marketing and customer service experience, eagerness to engage with customers
  • Familiarity with the activities at a heavy equipment dealership
  • Familiarity with the construction industry
TekWissen Group is an equal opportunity employer supporting workforce diversity.
TekWissen logo

About TekWissen

Sourced by ZipRecruiter

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2009

Social media

Twitter

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