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Computer Analyst Jobs in Illinois (NOW HIRING)

About The Opportunity This Sr Computer Support Analyst position is located in Chicago, IL 60614 of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end IT services ...

About The Opportunity This Sr Computer Support Analyst position is located in Chicago, IL 60614 of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end IT services ...

About The Opportunity This Sr Computer Support Analyst position is located in Chicago, IL 60614 of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end IT services ...

Netrix Global is an award-winning provider of cybersecurity and end-to-end IT services, seeking a Sr Computer Support Analyst with strong backend engineering experience. This role focuses on device ...

Strong analytical skills and critical thinking skills. * Ability to work independently and within a collaborative team structure. * Self-motivated and willing to learn. What we offer: * Pay: The ...

Computer Engineering

Chicago, IL · Remote

$35 - $60/hr

Computer Engineering - AI Data Trainer * Location: Remote About the job At Alignerr, we partner ... Analytical Writing: The ability to communicate highly technical hardware concepts and low-level ...

Provide support & troubleshoot all desktop computer related problems from assessment to resolution, including onsite technical support to assist end users in operations, and use of Audio Visual (A/V ...

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Computer Equipment - Arlington Heights, IL Are you looking for great pay & benefits, training, and opportunity for advancement? Are you the "computer guy" everyone goes to and has experience with ...

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Computer Analyst information

See Illinois salary details

$14

$32

$63

How much do computer analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for computer analyst in Illinois is $33.00, according to ZipRecruiter salary data. Most workers in this role earn between $24.23 and $38.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Analyst, and why are they important?

To thrive as a Computer Analyst, you need strong analytical skills, a solid understanding of information systems, and typically a bachelor’s degree in computer science or a related field. Familiarity with database management systems, programming languages, and enterprise software, along with certifications like CompTIA or Microsoft, is often required. Problem-solving abilities, attention to detail, and effective communication are crucial soft skills for this role. These skills ensure the efficient analysis, optimization, and support of technology systems that drive organizational success.

What are some common challenges Computer Analysts face when integrating new technologies into existing systems?

Computer Analysts often encounter challenges such as ensuring compatibility between new and legacy systems, minimizing disruptions during the transition, and addressing security concerns that may arise with new integrations. Effective communication with stakeholders and thorough testing are essential to identify potential issues early. Additionally, staying updated on the latest technological advancements and best practices helps analysts recommend solutions that align with organizational goals.

What is the difference between Computer Analyst vs Network Administrator?

AspectComputer AnalystNetwork Administrator
CredentialsBachelor's in Computer Science or related field; certifications like CompTIA A+ or Network+Bachelor's in Computer Science, Information Technology, or related; certifications like Cisco CCNA or CompTIA Network+
Work EnvironmentOffice settings, project-based tasks, client interactionsNetwork operation centers, server rooms, office environments
Employer & IndustryIT consulting firms, corporate IT departments, government agenciesTelecom companies, large corporations, government agencies

Computer Analysts focus on analyzing and improving computer systems and software, while Network Administrators manage and maintain network infrastructure. Both roles require similar certifications and often work in office or technical environments, but their core responsibilities differ in system analysis versus network management.

What are computer analysts?

Computer analysts, also known as computer systems analysts, are professionals who study an organization’s current computer systems and procedures, then design solutions to help the organization operate more efficiently and effectively. They bridge the gap between business needs and technology solutions by analyzing problems, recommending improvements, and sometimes overseeing the implementation of new systems. Their role often involves both technical and business aspects, such as evaluating new IT technologies, optimizing system performance, and ensuring that IT solutions align with organizational goals.
More about Computer Analyst jobs
Sr Computer Support Analyst

Sr Computer Support Analyst

Netrix Global

Chicago, IL • On-site

Full-time

Posted 7 days ago


Job description

About The Opportunity
This Sr Computer Support Analyst position is located in Chicago, IL 60614 of the United States.
Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, is seeking a Sr Computer Support Analyst, with strong backend engineering experience supporting enterprise endpoint management platforms. This role focuses on device lifecycle management, imaging support, application packaging, patching, and platform data analysis using Microsoft Configuration Manager (SCCM), Jamf, and Microsoft Intune. The ideal candidate has hands-on experience supporting Windows and macOS environments at scale, particularly in classroom, lab, or shared-device environments.
You will play a crucial role in provide timely and accurate technical support to internal employees and client employees; answer questions or resolve computer problems for clients in person, via telephone, or from remote location. Help concerning the use of computer hardware/software and related systems and services, including printing, installation, word processing, electronic mail, and operating systems.
How You Will Make An Impact
  • Perform SCCM device object management, including device imports, reimports, collections, and variable assignment
  • Provide basic image troubleshooting, including:
    • Boot disk failures
    • System clock and BIOS/UEFI issues
    • Driver-related imaging errors
  • Support Ticket Management and respond to service tickets, performing basic troubleshooting and administrative tasks
  • App Packaging, test, and deploy applications for Windows and macOS environments
  • Execute monthly patch deployments for classroom and lab systems to ensure security and stability
  • Support backend administration of Microsoft Configuration Manager (SCCM), Jamf Pro, and Microsoft Intune
  • Manage driver imports and updates within SCCM to support new and existing hardware
  • Collect and analyze basic metrics from SCCM data, such as deployment success, device compliance, and patch status
  • Monitor and respond to assigned incident management queues promptly and document all research, troubleshooting and resolutions accurately
  • Research, troubleshoot and resolve incidents in a timely manner and according to Netrix and client specific policies and standards
  • Provide accurate and creative solutions to user problems of a complex nature to ensure users are quickly restored to productivity
  • Perform daily follow up on all assigned open incidents
  • May Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Train users in the proper user of hardware and software
  • Acquire and maintain current knowledge of relevant hardware, software and systems in order to provide technically accurate solutions to users
  • Provide AV and/or Conference Room Support as needed per the client. (Training will be provided)
  • Acquire and maintain a working knowledge of ITIL Incident and Change Management functions
  • Develop, document and communicate procedures to resolve user problems
  • Participate in internal and client projects as required
  • Recommend new processes/procedures or changes to existing ones to enhance the quality of service delivered to internal and client users
  • Identify, research and resolve the root cause of incidents to ensure they do not recur and to resolve before other users are affected
  • Monitor Netrix corporate email and any client email regularly to maintain current knowledge of operations
  • Attend staff and client meetings as required
  • Participate in mandatory on-call rotation if required
  • Follow all applicable Incident and Change Management processes and procedures to ensure the accuracy and integrity of the solutions delivered.
What You Will Bring To The Table
  • 5 plus years of proven experience as a Computer Support Analyst or similar role as minimum
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Strong knowledge of computer systems, hardware, and software applications.
  • Proficiency in troubleshooting technical issues and providing timely solutions.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and collaboratively within a team environment.
  • Strong analytical and problem-solving skills.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus

Essential / Core Skills
  • Microsoft (Microsoft Configuration Manager) SCCM
  • Device object management - import, reimport, variable assignment
  • Driver imports
  • Metrics collection
  • App Packagin
  • Patch deployments

Interaction: Daily interaction with client management and employees.
Impact: Computer Support Analyst interacts with customers on a regular basis and needs to maintain a positive and professional attitude always.
Location: Onsite role at Chicago, IL 60614
Working shift: 1st shift hours Monday through Friday.
About US
At Netrix Global our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose.
We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All!
Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today's most complex business challenges, delivering to you an integrated, optimized, and future-proof solution.
We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country's top system integrators.
At Netrix, we're driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.
What You Can Expect From Us
We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided with reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal.
To learn more about Netrix Global please go to www.netrixglobal.com