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Client Account Support Analyst Jobs in Missouri (NOW HIRING)

Support onboarding for new associates, including account setup, device provisioning, and ... Strong problem-solving and analytical thinking skills. * Technical capacity and aptitude for ...

Support onboarding for new associates, including account setup, device provisioning, and ... Strong problem-solving and analytical thinking skills. * Technical capacity and aptitude for ...

Supports growth of book of business through rounding of accounts and through new business ... Fully utilizes internal client management system to maintain policies, client correspondence ...

As a member of the Service Desk team, the technical support analyst acts as a central point of ... Keeps client updated on the status of problem resolution. * Identify technology based problems and ...

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Client Account Support Analyst information

How does a client account support analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

What does a client account support analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.
What are popular job titles related to Client Account Support Analyst jobs in Missouri? For Client Account Support Analyst jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Client Account Support Analyst jobs in Missouri look for? The top searched job categories for Client Account Support Analyst jobs in Missouri are:
What cities in Missouri are hiring for Client Account Support Analyst jobs? Cities in Missouri with the most Client Account Support Analyst job openings:
Infographic showing various Client Account Support Analyst job openings in Missouri as of June 2026, with employment types broken down into 2% As Needed, 44% Full Time, 40% Part Time, 2% Temporary, and 12% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Client Account Representative

Alphabe Insight

Saint Louis, MO โ€ข On-site

$58K - $64K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 16 days ago


Job description

Client Account Representative

At Captura Hall, we believe that every event tells a story. Located in the heart of Saint Louis, MO, we are a premier venue and event management company specializing in creating unforgettable experiences for corporate, social, and community gatherings. With a dedicated team and a passion for excellence, we provide comprehensive event planning services that bring visions to life.

Job Description

Captura Hall is seeking a professional and motivated Client Account Representative to join our team in Saint Louis, MO. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met and exceeded. You will work closely with internal departments to deliver exceptional service and support, while identifying opportunities to strengthen relationships and contribute to business growth.

Responsibilities

  • Manage and maintain client accounts with professionalism and attention to detail
  • Serve as the main liaison between clients and internal teams
  • Address client inquiries and resolve issues in a timely and efficient manner
  • Track client satisfaction and implement improvements where necessary
  • Assist in developing account strategies that align with client goals
  • Monitor project timelines and ensure deliverables are met
  • Generate reports and updates on account performance
  • Collaborate with sales and marketing teams to identify upselling opportunities

Qualifications

  • Bachelor's degree in Business, Communications, or a related field preferred
  • 1-3 years of experience in account management or client services
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and manage time effectively
  • Proficient in Microsoft Office Suite and CRM software
  • Positive attitude and a proactive approach to client satisfaction
Additional Information

Benefits

  • Competitive salary ($58,000 - $64,000 annually)
  • Opportunities for professional growth and career advancement
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Ongoing training and development programs
  • Supportive team environment and inclusive workplace culture