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Remote Live Chat Support Jobs in Missouri (NOW HIRING)

Jobgether

$1.1K - $1.5K/day

Provide high-quality customer support through live chat and other communication channels in both ... Benefits * Fully remote position with flexibility to work from the Netherlands. * Full-time ...

Jobgether

$14.75 - $20.50/hr

Respond to customer inquiries through live chat, WhatsApp, email, and other support channels ... Benefits: * Fully remote work model with flexibility across approved European locations.

New

Liveops

Remote Customer Service Representative

Ballwin, MO · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Joplin, MO · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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$23

$39

How much do remote live chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote live chat support in Missouri is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.
What are the most commonly searched types of Live Chat Support jobs in Missouri? The most popular types of Live Chat Support jobs in Missouri are:
What are popular job titles related to Remote Live Chat Support jobs in Missouri? For Remote Live Chat Support jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Support jobs in Missouri look for? The top searched job categories for Remote Live Chat Support jobs in Missouri are:
What cities in Missouri are hiring for Remote Live Chat Support jobs? Cities in Missouri with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Missouri as of August 2026, with employment types broken down into 64% Full Time, 12% Part Time, and 24% Contract. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $48,834 per year, or $23.5 per hour.

Senior Customer Support

Jobgether

Remote

$1.1K - $1.5K/day

Full-time

PTO

Posted 10 days ago

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Support based in Netherlands.

Join a fast-growing SaaS environment where you will play a key role in delivering exceptional customer experiences for businesses in the watersports and outdoor activity industries. In this role, you will support customers across multiple markets by resolving technical issues, providing guidance, and helping them maximize the value of the platform. You will combine customer support expertise with problem-solving skills to improve satisfaction, reduce churn, and identify opportunities for growth. Working closely with Customer Success and technical teams, you will contribute to improving processes, documentation, and overall service quality. This is an ideal opportunity for a proactive support professional who enjoys autonomy, client interaction, and the fast-paced nature of a startup environment.

Accountabilities
  • Provide high-quality customer support through live chat and other communication channels in both English and French.
  • Conduct customer onboarding and training sessions, helping users understand and effectively use the platform.
  • Manage customer inquiries independently, investigate issues, and deliver efficient solutions with a strong focus on customer satisfaction.
  • Handle complex technical support cases, including advanced troubleshooting and collaboration on bug resolution.
  • Support customer retention efforts by identifying risks, recovering dissatisfied clients, and recognizing potential upsell opportunities.
  • Collaborate with internal teams to improve the knowledge base, support workflows, and customer service processes.
  • Take initiative in a changing startup environment by adapting to new challenges, priorities, and evolving customer needs.
  • Contribute strategic ideas and support improvements to customer support operations.
Requirements
  • 4+ years of experience in B2B software support, Customer Success, or a similar client-facing technology role; 5-10 years of experience is considered an advantage.
  • At least 2 years of experience providing live chat support.
  • Fluency in both English and French, written and spoken, with an advanced level required.
  • Strong ability to independently manage multiple customer requests and prioritize tasks effectively.
  • Excellent analytical skills with the ability to understand complex customer issues, break them into manageable components, and provide accurate solutions.
  • Experience with Level 2 technical support and the ability or willingness to handle complex technical issues and software bugs.
  • Strong communication, problem-solving, and customer relationship management skills.
  • Ability to remain effective under pressure and adapt quickly in a dynamic, evolving environment.
  • Experience managing support teams or taking ownership of strategic initiatives is a plus.
Benefits
  • Fully remote position with flexibility to work from the Netherlands.
  • Full-time schedule of 40 hours per week (8 hours per day).
  • Competitive salary ranging from $1,100 to $1,500 USD per month, including a variable component.
  • 18 vacation days plus public holidays according to your country of residence.
  • Opportunity to grow professionally within an expanding SaaS startup.
  • International collaboration with a diverse and customer-focused team.
  • Opportunity to directly impact customer satisfaction, retention, and product improvements.
  • Flexible remote work environment with a high level of autonomy.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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