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Client Account Support Analyst Jobs in Missouri (NOW HIRING)

Netskope

IT Support Analyst

Saint Louis, MO · On-site

Support employee onboarding and offboarding: provisioning accounts, shipping/retrieving devices ... Analyze ticket trends weekly using dashboards and AI-assisted reporting; surface insights to the ...

MBS

Support Services Analyst

Columbia, MO · On-site

$18.50/hr

Maintain user accounts and perform password resets. * Support application implementations, system ... Strong troubleshooting, analytical, and problem-solving skills. * Strong customer service, verbal ...

MBS

Support Services Analyst

Columbia, MO · On-site

$18.50/hr

Maintain user accounts and perform password resets. * Support application implementations, system ... Strong troubleshooting, analytical, and problem-solving skills. * Strong customer service, verbal ...

MBS

Support Services Analyst

Columbia, MO · On-site

$18.50/hr

Maintain user accounts and perform password resets. * Support application implementations, system ... Strong troubleshooting, analytical, and problem-solving skills. * Strong customer service, verbal ...

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Client Account Support Analyst information

How does a client account support analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

What does a client account support analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.

What are popular job titles related to Client Account Support Analyst jobs in Missouri?

For Client Account Support Analyst jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Client Account Support Analyst jobs in Missouri look for?

The top searched job categories for Client Account Support Analyst jobs in Missouri are:

What cities in Missouri are hiring for Client Account Support Analyst jobs?

Cities in Missouri with the most Client Account Support Analyst job openings:

Client Account Support Analyst jobs near you
Infographic showing various Client Account Support Analyst job openings in Missouri as of June 2026, with employment types broken down into 2% As Needed, 44% Full Time, 40% Part Time, 2% Temporary, and 12% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

JD Edwards Support Tech

Stellar IT Group

Saint Louis, MO • On-site

Full-time

Re-posted 6 hours ago

Job description

Overview:
Job Title: JD Edwards Support Analyst
Work Location: Remote
Contract: 12+ Months
NOTES:
Daytime shifts during work week
Need to have recent JD Edwards support
Leadership and fragmented parts of IT have been supporting the tickets- they need to offset the work to a dedicated support tech
Summary:
JD Edwards Support Analyst is a frontline IT professional that is responsible for providing day-to-day technical and functional support for JD Edwards ERP systems. They are a core team member to help ensure that JD Edwards systems are operational, user-friendly, and aligned with business goals, combining technical troubleshooting with user support and documentation.
Core Responsibilities
  • Tier 1-2 Support: Manage incoming calls, help tickets, and user inquiries for JD Edwards
  • Troubleshooting: Resolve access, navigation, configuration, and transaction issues (e.g., stuck orders, vouchers, receipts)
  • Collaboration: Work with JDE system administrators, developers, business users and IT leadership to escalate and resolve complex issues
  • User Management: Perform account setup, role/security changes, and password resets
  • Metrics & Reporting: Track support performance, create reports using ReportsNow
  • Documentation & Training: Create and maintain SOPs, user guides, and training materials; conduct 1-on-1 or group training sessions
  • Testing Support: Assist with UAT, regression testing, and validation of system updates

Skills & Qualifications
  • JD Edwards Experience: 1-5+ years supporting JD Edwards
  • Functional Knowledge: Distribution (Sales Order and Purchasing), Manufacturing, Finance
  • Tools: JDE Enterprise One 9.2, DSI/Cloud Inventory, ReportsNow, Service Desk Plus, Microsoft Office
  • Soft Skills: Strong communication, problem-solving, documentation, and customer service mindset
  • Technical Skills: Understanding of UBEs, system logs, integrations, JDE Orchestrator, basic SQL

Skills:
JD Edwards,erp,support

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