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Client Account Support Analyst Jobs in Indiana (NOW HIRING)

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Analyze account health, renewal forecasts, customer feedback, and profitability trends to identify ... Experience conducting or supporting Quarterly Business Reviews (QBRs) and executive client ...

Milliner Talent Solutions

Be Seen First

Client Account Representative

Indianapolis, IN · On-site

$24 - $28/hr

The Client Account Representative will serve as a key point of contact for clients while supporting transaction processing, account maintenance, reporting, problem resolution, and ongoing ...

Sharetec

Client Account Executive

Fort Wayne, IN · On-site

$65K - $75K/yr

Partner with marketing, product, support, and implementation teams to deliver client value * Serve ... Consultative sales approach with strong strategic and analytical thinking * Experience managing a ...

MedPro Group

Operations Support Analyst

Fort Wayne, IN · On-site

The Operations Support Analyst will serve as the primary entry point for all Business Application ... match the obsessive client focus we provide our external stakeholders. * Triage, coordinate ...

CYNET SYSTEMS

System Support Analyst

Indianapolis, IN · On-site

$41/hr

As a System Support Analyst within the Magnol. * Ai team, candidates will be responsible for ... Coordination of account secret rotations * Maintain and update validation documentation to ensure ...

MedPro Group

Operations Support Analyst

Fort Wayne, IN · On-site

The Operations Support Analyst will serve as the primary entry point for all Business Application ... client focus we provide our external stakeholders. * Triage, coordinate & communicate resolution ...

Brotherhood Mutual

App Support Analyst I

Fort Wayne, IN · On-site

App Support Analyst I FLSA Status: Exempt Job Family: Information Technology Department: IT - Techn ... Create new user accounts in a timely manner with respect to all security requirements. * Assist in ...

New

Brotherhood Mutual

App Support Analyst I

Fort Wayne, IN · On-site

App Support Analyst I FLSA Status: Exempt Job Family: Information Technology Department: IT - Techn ... Create new user accounts in a timely manner with respect to all security requirements. * Assist in ...

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Client Account Support Analyst information

How does a client account support analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

What does a client account support analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.
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What job categories do people searching Client Account Support Analyst jobs in Indiana look for? The top searched job categories for Client Account Support Analyst jobs in Indiana are:
What cities in Indiana are hiring for Client Account Support Analyst jobs? Cities in Indiana with the most Client Account Support Analyst job openings:
Client Account Support Analyst jobs near you
Infographic showing various Client Account Support Analyst job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Client Services Support Analyst

Precision Medicine Group

Indianapolis, IN • Hybrid

Other

This job post has expired today. Applications are no longer accepted.

Job description

Client Services Support Analyst

***Unfortunately, the Client Services Support Analyst is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located in the Indianapolis area because this is a hybrid role and requires one a day a week in the office.***

Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you're a born problem-solver and enjoy when no day is the same - keep reading.

Day to day activities include:

As an Client Services Support Analyst, you will be a member of the Client Services team in the development and deployment of Access Genius, our best-in-class market access pull-through solution for our biopharmaceutical clients. The products include interactive platforms and tools to optimize their sales and marketing strategies. In this role, you will build your expertise in a variety of areas including business requirements, testing, project management, software development life cycle processes, organization, attention to detail, communication, critical thinking, and biopharmaceutical commercialization.

  • Collaborate with mentors and leadership to understand "why" and "how" to best initiate projects to facilitate learning and career growth
  • Develop understanding of Managed Markets and payer data to improve client engagement and project management capabilities
  • Responsible for collecting business requirements based on client input and testing of product offerings
  • Responsible for project plan development, execution and maintenance. Collaborate with team members to communicate project accomplishments, risks and mitigation plans to keep project delivery on track
  • Facilitate requirements for creative design and Medical, Legal, Regulatory (MRL) submissions processes
  • Develop competency in client MRL review systems and approval processes
  • Coordinate meetings with Engagement, Business Intelligence and Application Teams and/or key content experts as necessary
  • Manage the client inquiry process to ensure client satisfaction

Qualifications:
Required:

  • Bachelor's degree

Other required:

  • Availability to work Eastern Standard Time and potentially outside the company's standard hours of operation when necessary
  • Internet connection that will support working on large files, video and audio calls
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • Ability to travel up to 5%

Preferred:

  • Project Coordination experience
  • Detail oriented self-starter with strong organizational and communication skills
  • Project Management Software

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