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Connectwise Jobs in Indiana (NOW HIRING)

Next Step Systems

Network Engineer

Indianapolis, IN · On-site

... ConnectWise University. - Work through project tickets and phases in ConnectWise as assigned by a Project Manager. - Enter all work as service or project tickets in ConnectWise. - Review IT ...

Echopath LLC

Tier 2 Support Engineer

Indianapolis, IN · On-site

Experience with RMM tools and ticketing systems (e.g., ConnectWise, Datto) * Excellent communication and customer service skills * Ability to confidently use tools like ping, tracert, nslookup, and ...

Braden Business Systems

IT Project Manager

Fishers, IN · Hybrid

$92K - $109K/yr

Proficiency with an IT ticketing and project management platform such as ConnectWise Manage/PSA, Autotask, or Halo PSA for project tracking, time entry, and financial reporting * Strong written and ...

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$26.2K

$54K

$57.6K

How much do connectwise jobs pay per year?

As of Jun 18, 2026, the average yearly pay for connectwise in Indiana is $53,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $56,600.00 per year, depending on experience, location, and employer.

What is ConnectWise used for?

ConnectWise is a software platform used by IT service providers to manage business operations, including remote monitoring, ticketing, billing, and customer relationship management. It helps streamline workflows, improve service delivery, and automate routine tasks, often requiring familiarity with IT management tools and certifications. As a ConnectWise professional, technical skills in network management and software configuration are valuable.

What are the key skills and qualifications needed to thrive in the Connectwise position, and why are they important?

To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.

Why is ConnectWise Control on my computer?

ConnectWise Control is a remote support and access tool used by IT professionals and support staff to troubleshoot and manage computers remotely. If you see it on your computer, it may be installed by your company's IT team or during remote support sessions. It is important to verify its legitimacy to ensure your system's security and privacy.

Is ConnectWise safe to use?

ConnectWise is a widely used remote management and automation platform in the IT industry, and it implements security measures such as encryption and user access controls. As with any software, its safety depends on proper configuration, regular updates, and adherence to security best practices. IT professionals using ConnectWise should ensure they follow security protocols to protect sensitive data and systems.

What does a typical day look like for someone working in a ConnectWise Administrator role?

A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.

Is ConnectWise considered a CRM?

ConnectWise is a business management platform that includes CRM functionality as part of its suite of tools for managing customer relationships, sales, and service tickets. It is commonly used by IT service providers and managed service providers to streamline operations and improve client interactions.

What is a ConnectWise job?

A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.

What are the most commonly searched types of Connectwise jobs in Indiana? The most popular types of Connectwise jobs in Indiana are:
What job categories do people searching Connectwise jobs in Indiana look for? The top searched job categories for Connectwise jobs in Indiana are:
Connectwise jobs near you
Infographic showing various Connectwise job openings in Indiana as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,975 per year, or $25.9 per hour.
Network Engineer

Network Engineer

Next Step Systems

Indianapolis, IN • On-site

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

Network Engineer, Indianapolis, IN
The Network Engineer is responsible for the design and implementation of internal systems, including customer-facing hosted and cloud environments, as well as providing technical assistance to team members with system and network requests.
Responsibilities:
- Design and implementation at the network level: WAN and LAN connectivity, routers, firewalls, and security.
- Design and implement hosted and cloud solutions for customers using technologies that meet their requirements.
- Design and implement disaster recovery solutions.
- IT support relating to issues with the internal systems and network infrastructure.
- Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
- Support services for virtualization technologies: VMware, Citrix, and Microsoft.
- Remote access solution support: VPN, Terminal Services, and Citrix.
- Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
- Document maintenance for all computer systems and network infrastructure.
- Ability to work in a team and communicate effectively.
- Escalate service or project issues that cannot be completed within agreed service levels.
- Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
- Document internal processes and procedures related to duties and responsibilities.
- Responsible for entering time and expenses in ConnectWise as they occur.
- Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
- Work through project tickets and phases in ConnectWise as assigned by a Project Manager.
- Enter all work as service or project tickets in ConnectWise.
- Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
Qualifications:
- Professional IT Certifications, such as Microsoft MCP, MCSA, or MCSE, SonicWall CSSA, Cisco CCNA, or VMware VCP.
- Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
- Diagnosis skills of technical issues.
- Ability to multi-task and adapt to changes quickly.
- Technical awareness: ability to match resources to technical issues appropriately.
- Service awareness of all organization's key IT services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide IT services.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast moving environment.
- Experience with VLAN, Cisco, Routing, Switching, Firewalls, HP, Infrastructure, Server Administration, VmWare, Hyper-V, Azure, Network Support, and Cloud.
- Exchange and Managed Services Provider is a plus.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Indianapolis IN Jobs, Network Engineer, LAN, WAN, VLAN, Cisco, Routing, Switching, Firewalls, HP, Infrastructure, Server Administration, Citrix, VmWare, Hyper-V, Azure, Cloud, Exchange, Customer Support, Network Support, Networking, Disaster Recovery, Texas Recruiters, IT Jobs, Texas Recruiting
Looking to hire for similar positions in Indianapolis, IN or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Network Engineers for jobs in Indianapolis, Indiana and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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