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Claims Representative Associate Jobs in Raleigh, NC

Crawford and Company

Property General Adj

Raleigh, NC · On-site

$49K - $89K/yr

Associate in Claims (AIC) through AICPCU. * A variable schedule including on-call may be required ... Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be ...

Black & Veatch

Associate Subcontracts Manager

Cary, NC · On-site

Participates in meetings for assigned project(s), representing the Subcontracts department. * Files ... Assists with the resolution of claims. * Monitors project subcontract activities and reports status.

Crawford and Company

Property General Adj

Raleigh, NC · Hybrid

Competitive base pay - The Pay Range/Salary represents the anticipated low and high pay that may be ... Associate in Claims (AIC) through AICPCU. * A variable schedule including on-call may be required.

Dal-Tile

CSR WAREHOUSE II - SSC

Morrisville, NC · On-site

$15 - $20.25/hr

As the Customer Service/Warehouse Associate II will need someone responsible for providing a ... claims. * Operates forklift equipment. * Maintains a clean and organized facility by sweeping ...

Mohawk Industries

CSR WAREHOUSE II - SSC

Morrisville, NC

$15 - $20.25/hr

As the Customer Service/Warehouse Associate II will need someone responsible for providing a ... claims. * Operates forklift equipment. * Maintains a clean and organized facility by sweeping ...

Mohawk Industries Inc

CSR WAREHOUSE II - SSC

Morrisville, NC · On-site

$15 - $20.25/hr

As the Customer Service/Warehouse Associate II will need someone responsible for providing a ... claims. * Operates forklift equipment. * Maintains a clean and organized facility by sweeping ...

Airgas

Safety Manager

Durham, NC · On-site

The Safety manager facilitates training to support regulatory safety & compliance, claims ... Keeps managers and associates informed and supported regarding the hazards of working with toxic ...

Airliquidehr

Safety Manager

Durham, NC · On-site

The Safety manager facilitates training to support regulatory safety & compliance, claims ... Keeps managers and associates informed and supported regarding the hazards of working with toxic ...

Duke University

Risk Manager

Durham, NC · On-site

Investigate, evaluate and document pre-litigation occurrences and claims. Recommend resolution, and ... Represent the Department of Clinical Risk Management on various DUHS and entity committees as ...

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All JobsClaims Representative Associate JobsClaims Representative Associate Jobs in Raleigh, NC

Claims Representative Associate information

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How much do claims representative associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for claims representative associate in Raleigh, NC is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.45 per hour, depending on experience, location, and employer.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced professionals or those with specialized skills can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, policies, and evidence to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Claims Representative jobs in Raleigh, NC? The most popular types of Claims Representative jobs in Raleigh, NC are:
What are popular job titles related to Claims Representative Associate jobs in Raleigh, NC? For Claims Representative Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Claims Representative Associate jobs in Raleigh, NC look for? The top searched job categories for Claims Representative Associate jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claims Representative Associate jobs? Cities near Raleigh, NC with the most Claims Representative Associate job openings:
Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,435 per year, or $20.4 per hour.

Property General Adj

Crawford and Company

Raleigh, NC • On-site

$49K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description


Handle Complex Property Claims and Make an Impact in the Field!
Location: Raleigh, NC
Work Setup: Hybrid - Work From Home + Field/Driving Role
What We're Looking For
4+ years of commercial and residential property claims experience
Strong investigation, negotiation, and claims handling skills
️ Ability to manage complex property losses and conduct field inspections
Excellent communication and documentation abilities
Responsibilities
  • Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
  • Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, by comparing claim information with evidence.
  • Sets loss reserves.
  • Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
  • Settles claims after determining insurance carrier's liability, client's instructions, and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage pursuing subrogation when appropriate.
  • Controls claim costs.
  • Maintains expected case load.
  • Recommends litigation when appropriate.
  • Presents evidence at legal proceedings producing reports and other documents as evidence.
  • Maintains company reputation and insurance product integrity by complying with federal and state regulations and service standards.
  • Maintains professional and technical knowledge through continuing education.
  • Makes sales calls by calling on local businesses to solicit new business or maintain existing business.
  • May assist and mentor junior adjusters with claims handling.
  • Generally maintains and grows portfolio of business/clients.
  • Utilizes available technology/automation to maximize claim handling efficiency.
  • Conduct roof inspections as needed.
  • Upholds the Crawford Code of Business Conduct at all times.
  • Participates in special projects or performs duties in other areas as requested.

Qualifications
  • College degree or equivalent combination of education and experience.
  • Previous experience adjusting complex property claims or claims with heavy losses.
  • Strong verbal and written communication skills.
  • Good attention to detail.
  • Strong analytical and mathematical ability.
  • Strong organizational and interpersonal skills.
  • Computer knowledge.
  • Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete continuing education requirements as outlined by Crawford Educational Services. Associate in Claims (AIC) through AICPCU.
  • A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.
  • Travel may be required during/outside of normal business hours when necessary.

#LI-JC3 #LI-Hybrid
About Us
Why Crawford?
Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs:
  • Competitive base pay
- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.
  • Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
  • We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:
- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program
*The above information highlights some of the benefits currently available to eligible full-time employees.
  • Training programs that promote continuous learning and career progression while enhancing job performance.
  • Sustainability programs that give back to the communities in which we live and work.
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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