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Claims Representative Associate Jobs in Raleigh, NC

Erie Insurance

Claims Facilitator

Cary, NC · Hybrid

$40K - $64K/yr

This range represents a national range and the actual salary will depend on several factors ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

This range represents a national range and the actual salary will depend on several factors ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$52 - $76/hr

This range represents a national range and the actual salary will depend on several factors ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC

$40K - $64K/yr

This range represents a national range and the actual salary will depend on several factors ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$52 - $70/hr

This range represents a national range and the actual salary will depend on several factors ... Bachelor's or Associate's degree preferred. #J-18808-Ljbffr

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

This range represents a national range and the actual salary will depend on several factors ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40K - $64K/yr

This range represents a national range and the actual salary will depend on several factors ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40K - $64K/yr

This range represents a national range and the actual salary will depend on several factors ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC

$40K - $64K/yr

This range represents a national range and the actual salary will depend on several factors ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

This range represents a national range and the actual salary will depend on several factors ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40K - $64K/yr

This range represents a national range and the actual salary will depend on several factors ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

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All JobsClaims Representative Associate JobsClaims Representative Associate Jobs in Raleigh, NC

Claims Representative Associate information

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How much do claims representative associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for claims representative associate in Raleigh, NC is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims representative associate?

To thrive as a Claims Representative Associate, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or relevant work experience. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office tools is essential. Excellent communication, problem-solving, and customer service skills help you effectively handle inquiries and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and efficient operations within the insurance industry.

What are some common challenges claims representative associates face when handling claims?

Claims Representative Associates often encounter challenges such as managing high caseloads, navigating complex policy details, and addressing discrepancies in documentation. Balancing efficiency with attention to detail is crucial, as errors can impact claim outcomes and customer satisfaction. Additionally, collaborating with policyholders, providers, and internal teams to resolve issues and provide clear communication requires strong interpersonal skills and resilience, especially when dealing with sensitive or disputed claims.

What is the difference between Claims Representative Associate vs Claims Adjuster?

AspectClaims Representative AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, administrative tasksField or office, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonClaims Representative Associate vs Claims Adjuster

The Claims Representative Associate typically handles customer inquiries, processes claims, and provides administrative support within insurance companies. In contrast, Claims Adjusters investigate claims, inspect damages, and determine claim validity. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more technical responsibilities and fieldwork. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

How much do claims representative associates make in the US?

Claims representative associates in the US typically earn an average annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced claims reps with specialized skills can earn higher wages and bonuses.

What do claims representative associates do?

Claims representative associates evaluate insurance claims by reviewing reports, documentation, and policy details to determine coverage and liability. They communicate with claimants, investigate claims, and process payments or denials, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are the most commonly searched types of Claims Representative jobs in Raleigh, NC?

The most popular types of Claims Representative jobs in Raleigh, NC are:

What are popular job titles related to Claims Representative Associate jobs in Raleigh, NC?

For Claims Representative Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Claims Representative Associate jobs in Raleigh, NC look for?

The top searched job categories for Claims Representative Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Claims Representative Associate jobs?

Cities near Raleigh, NC with the most Claims Representative Associate job openings:

Claims Representative Associate jobs near you
Infographic showing various Claims Representative Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,435 per year, or $20.4 per hour.

Field Claims Representative

Auto Owners Insurance Company

Raleigh, NC

Full-time

Retirement, PTO

Re-posted 25 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

23rd of 315 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:

  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
  • Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
  • Become familiar with insurance coverage by studying insurance policies, endorsements and forms
  • Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
  • Ensure that claims payments are issued in a timely and accurate manner
  • Handle investigations by phone, mail and on-site investigations

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience handling property and casualty claims
  • A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
  • Field claims handling experience is preferred but not required
  • Knowledge of Xactimate software is preferred but not required
  • Above average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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