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Claims Professional Jobs (NOW HIRING)

CorVel Enterprise Claims, Inc.

Claims Specialist

Tampa, FL · Hybrid

$52K - $85K/yr

Assists other claims professionals with more complex or problematic claims as necessary * Additional projects and duties as assigned KNOWLEDGE & SKILLS: * Excellent written and verbal communication ...

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$15

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$45

How much do claims professional jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for claims professional in the United States is $29.40, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $35.10 per hour, depending on experience, location, and employer.

What does a claims professional do?

A claims professional evaluates insurance claims to determine coverage, investigate the validity of claims, and process payments. They often review documentation, communicate with claimants and providers, and ensure compliance with policies and regulations, typically using claims management software.

What are Claims Professionals?

Claims Professionals are specialists who handle insurance claims on behalf of insurance companies or policyholders. Their main responsibilities include investigating, evaluating, and settling claims to ensure fair compensation is provided in accordance with the terms of the insurance policy. They often interact with clients, assess damage or loss, and work with other professionals such as adjusters and legal experts to resolve disputes. Claims Professionals play a critical role in ensuring that claims are processed efficiently and accurately, maintaining trust between insurers and their clients.

What is the difference between Claims Professional vs Claims Adjuster?

AspectClaims ProfessionalClaims Adjuster
CredentialsCertifications like CPCU, ARM, or state licensing often preferredSimilar certifications, often required or preferred
Work EnvironmentOffice-based, administrative, and customer service rolesField or desk-based, investigating and evaluating claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

Claims Professionals and Claims Adjusters both work within the insurance industry, often sharing similar certifications and work environments. However, Claims Professionals typically focus on administrative tasks, policy management, and customer service, while Claims Adjusters are more involved in investigating and evaluating claims, often in the field. Understanding these differences helps job seekers target the right roles within the insurance sector.

Is a claims job a good career?

A claims professional role involves evaluating insurance claims, requiring strong analytical and communication skills. It offers opportunities for career advancement, stability, and often includes training and certification options, making it a viable career choice in the insurance industry.

Is claim adjusting a dying field?

Claim adjusting remains a vital part of the insurance industry, with ongoing demand for professionals who can evaluate and settle claims accurately. Advances in technology, such as claims management software and data analysis tools, are changing how claims are processed but do not eliminate the need for skilled adjusters. The field offers opportunities for certification and specialization, supporting long-term career prospects.

What are some common challenges faced by Claims Professionals, and how can they be addressed on the job?

Claims Professionals often encounter challenges such as managing a high volume of cases, navigating complex policy details, and communicating effectively with clients who may be experiencing stress. To address these challenges, it is important to stay organized, leverage claims management software, and develop strong interpersonal skills. Regular training on policy updates and clear communication with both clients and colleagues can also help ensure efficient and fair claims resolution.

What are the key skills and qualifications needed to thrive as a Claims Professional, and why are they important?

To thrive as a Claims Professional, you need strong analytical skills, attention to detail, and a background in insurance or finance, often supported by a bachelor's degree. Familiarity with claims management systems, industry-specific software such as Guidewire, and relevant certifications like AIC (Associate in Claims) is highly valuable. Excellent communication, negotiation, and problem-solving abilities help you effectively interact with clients and resolve disputes. These skills are essential for accurately assessing claims, minimizing risk, and ensuring customer satisfaction throughout the claims process.

What kind of claims adjuster makes the most money?

Among claims adjusters, specialized roles such as catastrophe or large-loss adjusters tend to earn the highest salaries due to the complexity and scale of claims they handle. These professionals often require advanced skills, certifications, and experience, and may work in high-pressure environments during major disasters or complex claims situations.
More about Claims Professional jobs
What cities are hiring for Claims Professional jobs? Cities with the most Claims Professional job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
What states have the most Claims Professional jobs? States with the most job openings for Claims Professional jobs include:
What job categories do people searching Claims Professional jobs look for? The top searched job categories for Claims Professional jobs are:
Claims Professional jobs near you
Infographic showing various Claims Professional job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $61,156 per year, or $29.4 per hour.
Field Claims Representative

Field Claims Representative

Auto-Owners Insurance

Boise, ID • On-site

Other

Posted 18 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

18th of 281 rated insurance

Job description

Field Claims Professional

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:

  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
  • Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
  • Become familiar with insurance coverage by studying insurance policies, endorsements and forms
  • Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
  • Ensure that claims payments are issued in a timely and accurate manner
  • Handle investigations by phone, mail and on-site investigations

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience handling property and casualty claims
  • A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
  • Field claims handling experience is preferred but not required
  • Knowledge of Xactimate software is preferred but not required
  • Above average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage

What Auto-Owners Insurance employees say

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