1

Direct Claims Jobs (NOW HIRING)

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Senior Claims Adjuster

Wayzata, MN ยท On-site

$66K - $86K/yr

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Senior Claims Adjuster

Ontario, CA ยท On-site

$85K - $95K/yr

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Senior Claims Adjuster

Ontario, CA ยท On-site

$67K - $86K/yr

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Senior Claims Adjuster

Ontario, CA ยท On-site

$85K - $95K/yr

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Senior Claims Adjuster

Wayzata, MN ยท On-site

$66K - $86K/yr

Direct claims assistants to facilitate adjuster assignments as required. This includes directing clerical staff in duties such as copying documents, scheduling medical appointments for injured ...

Claims Manager

Montvale, NJ ยท On-site

$80K - $95K/yr

Direct claims staff with coverage issues * Review daily checks prepared by the claims team * Work with accounting to determine availability of funds for weekly claim payments * Handle incoming phone ...

Direct claims staff with coverage issues * Review daily checks prepared by the claims team * Work with accounting to determine availability of funds for weekly claim payments * Handle incoming phone ...

Train and direct Claims Assistants to meet goals and deadlines. * Review and approve priority payments and other documents from Claims Assistants. * Performs other duties as assigned Knowledge ...

Direct the full claims and litigation lifecycle across liability (BI/PD) and cargo, including complex, high exposure matters and the intersection of cargo loss and contractual liability * Establish ...

Manager, Claims

NC ยท Remote

$70K - $94K/yr

Direct claims adjudication, reconciliation, auditing, and reporting activities. * Analyze claims data to identify trends, risks, and opportunities for improvement. * Oversee development and ...

New

Creates and maintains a positive working relationship with all direct reports, peers, and other claims department managers to ensure the Triage Department operations adds value and meets or exceeds ...

Direct the full claims and litigation lifecycle across liability (BI/PD) and cargo, including complex, high exposure matters and the intersection of cargo loss and contractual liability * Establish ...

Creates and maintains a positive working relationship with all direct reports, peers, and other claims department managers to ensure the Triage Department operations adds value and meets or exceeds ...

Claims Director

Durham, NC ยท On-site

$130K/yr

Director, Claims FLSA: Exempt, Full Time DEPARTMENT: Claims WORKSITE: 6 West Colony Place, Durham, NC REPORTS TO: EVP, Insurance Operations OCCUPATIONALSUMMARY: Responsible for the strategic ...

Creates and maintains a positive working relationship with all direct reports, peers, and other claims department managers to ensure the Triage Department operations adds value and meets or exceeds ...

next page

Showing results 1-20

Direct Claims information

See salary details

$30.5K

$64.6K

$90K

How much do direct claims jobs pay per year?

As of Aug 31, 2026, the average yearly pay for direct claims in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a direct claim?

Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.

What are the key skills and qualifications needed to thrive as a direct claims specialist?

To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.

What are some common challenges faced by professionals in direct claims roles, and how can they effectively manage these challenges?

Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.

What is the difference between Direct Claims vs Claims Adjuster?

AspectDirect ClaimsClaims Adjuster
CredentialsInsurance license, knowledge of policiesInsurance license, sometimes certifications like AIC or CPCU
Work EnvironmentCustomer service, office or remoteFieldwork, office, or remote
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding direct claims handlingEvaluating claims adjustment roles

Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.

More about Direct Claims jobs

What cities are hiring for Direct Claims jobs?

Cities with the most Direct Claims job openings:

What states have the most Direct Claims jobs?

States with the most job openings for Direct Claims jobs include:

Infographic showing various Direct Claims job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Claims Manager New Jersey

Criterion Executive Search

Montvale, NJ โ€ข Hybrid

Full-time

Re-posted 20 days ago


Job description

  • Strong knowledge of standard property and casualty insurance statutes, regulations, and practices; casualty/liability claims adjusting, including analyzing and coordinating disposition of claims.
  • Good supervisory practices.
  • Hiring and training of claims department staff.
  • Review problem files, i.e., insured disputing denials.
  • Prepare our claim files for annual audits.
  • Direct claims staff with coverage issues.
  • Report all E&O exposures to the CEO with full details and claim file.
  • Recommend and assign attorneys.
  • Interview adjusting firms to determine if they are compatible with our needs.
  • Minimum of 5 years in a leadership role and must have commercial claims experience.
  • Hybrid and 100% of your health insurance is paid.