Director of Claims
Salt Lake City, UT · On-site
As the Director of Claims, you will oversee the comprehensive claims management process, ensuring the swift and efficient resolution of both property and casualty claims. This role demands a ...
Director of Claims
Salt Lake City, UT · On-site
As the Director of Claims, you will oversee the comprehensive claims management process, ensuring the swift and efficient resolution of both property and casualty claims. This role demands a ...
Director of Claims
Salt Lake City, UT · Hybrid
As the Director of Claims, you will oversee the comprehensive claims management process, ensuring the swift and efficient resolution of both property andcasualtyclaims. This role demands a proactive ...
Director of Claims
Salt Lake City, UT · Hybrid
As the Director of Claims, you will oversee the comprehensive claims management process, ensuring the swift and efficient resolution of both property andcasualtyclaims. This role demands a proactive ...
UT · On-site
... claims performance and operational developments. * Prepare and deliver professional presentations and reports to executives, directors and other key decision-makers. * Lead the development ...
Quick apply
UT · On-site
... claims performance and operational developments. * Prepare and deliver professional presentations and reports to executives, directors and other key decision-makers. * Lead the development ...
Director, Commercial Liability Claims
Sandy, UT · On-site
$114.80 - $162.30/hr
Position Overview The Director, Liability Claims leads WCF's general liability claims function, providing strategic, operational, and technical leadership to support consistent claim outcomes ...
Director, Commercial Liability Claims
Sandy, UT · On-site
$114.80 - $162.30/hr
Position Overview The Director, Liability Claims leads WCF's general liability claims function, providing strategic, operational, and technical leadership to support consistent claim outcomes ...
Risk Claims Manager
Salt Lake City, UT · Remote
$85K - $95K/yr
Risk Claims Manager Department: Compliance Job Status: Exempt Compensation ... Direct Reports: Yes COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an exceptional ...
Risk Claims Manager
Salt Lake City, UT · Remote
$85K - $95K/yr
Risk Claims Manager Department: Compliance Job Status: Exempt Compensation ... Direct Reports: Yes COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an exceptional ...
Field Claims Representative
Draper, UT · On-site
Bachelor's degree or direct equivalent experience handling property and casualty claims * A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Field Claims Representative
Draper, UT · On-site
Bachelor's degree or direct equivalent experience handling property and casualty claims * A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Specialist, Claims Job Summary Under direct supervision, works with adjusters, brokers, and departments across the organization to process property, GL and workers compensation claims. Develops the ...
Specialist, Claims Job Summary Under direct supervision, works with adjusters, brokers, and departments across the organization to process property, GL and workers compensation claims. Develops the ...
Specialist, Claims Job Summary Under direct supervision, works with adjusters, brokers, and departments across the organization to process property, GL and workers compensation claims. Develops the ...
Specialist, Claims Job Summary Under direct supervision, works with adjusters, brokers, and departments across the organization to process property, GL and workers compensation claims. Develops the ...
Field Claims Representative
Draper, UT · On-site
Bachelor's degree or direct equivalent experience handling property and casualty claims * A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Field Claims Representative
Draper, UT · On-site
Bachelor's degree or direct equivalent experience handling property and casualty claims * A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Field Claims Representative
Draper, UT · On-site
Bachelor's degree or direct equivalent experience handling property and casualty claims * A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Field Claims Representative
Draper, UT · On-site
Bachelor's degree or direct equivalent experience handling property and casualty claims * A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Field Claims Representative
Draper, UT · On-site
Bachelor's degree or direct equivalent experience handling property and casualty claims * A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Field Claims Representative
Draper, UT · On-site
Bachelor's degree or direct equivalent experience handling property and casualty claims * A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
Direct access to leadership and internal decision makers * Opportunity to focus on claim investigation, liability evaluation, negotiation, and resolution * Commercial transportation claims that ...
Quick apply
Direct access to leadership and internal decision makers * Opportunity to focus on claim investigation, liability evaluation, negotiation, and resolution * Commercial transportation claims that ...
Liability Claims Adjuster
Salt Lake City, UT · On-site
$65K/yr
Direct access to leadership and internal decision makers * Opportunity to focus on claim investigation, liability evaluation, negotiation, and resolution * Commercial transportation claims that ...
Liability Claims Adjuster
Salt Lake City, UT · On-site
$65K/yr
Direct access to leadership and internal decision makers * Opportunity to focus on claim investigation, liability evaluation, negotiation, and resolution * Commercial transportation claims that ...
Insurance Claims Specialist
$19 - $24/hr
Established in 1975, Financial Pacific Leasing, Inc. (a subsidiary of Columbia Bank), is a direct ... The Insurance Claims Specialist is responsible for communicating effectively and professionally ...
Insurance Claims Specialist
$19 - $24/hr
Established in 1975, Financial Pacific Leasing, Inc. (a subsidiary of Columbia Bank), is a direct ... The Insurance Claims Specialist is responsible for communicating effectively and professionally ...
Claims Specialist
Lehi, UT · On-site
$22 - $23.15/hr
... direct feedback and continuous process improvement. What You'll Do * Serve as a primary liaison ... Claims submission, status, and adjudication * Benefit and plan interpretation * Member cost-sharing ...
Claims Specialist
Lehi, UT · On-site
$22 - $23.15/hr
... direct feedback and continuous process improvement. What You'll Do * Serve as a primary liaison ... Claims submission, status, and adjudication * Benefit and plan interpretation * Member cost-sharing ...
The Property Claims Adjuster assesses property damage, reviews policy coverage, gathers and ... includes direct communication with policyholders, claimants, agents, witnesses, vendors ...
The Property Claims Adjuster assesses property damage, reviews policy coverage, gathers and ... includes direct communication with policyholders, claimants, agents, witnesses, vendors ...
Property Claims Adjuster
Provo, UT · On-site
The Property Claims Adjuster assesses property damage, reviews policy coverage, gathers and ... includes direct communication with policyholders, claimants, agents, witnesses, vendors ...
Property Claims Adjuster
Provo, UT · On-site
The Property Claims Adjuster assesses property damage, reviews policy coverage, gathers and ... includes direct communication with policyholders, claimants, agents, witnesses, vendors ...
The Property Claims Adjuster assesses property damage, reviews policy coverage, gathers and ... includes direct communication with policyholders, claimants, agents, witnesses, vendors ...
Quick apply
The Property Claims Adjuster assesses property damage, reviews policy coverage, gathers and ... includes direct communication with policyholders, claimants, agents, witnesses, vendors ...
Claims Specialist
$17.63/hr
Under the direct supervision of the Business Office Manager, the Claims Specialist is responsible for handling the support administrative functions of the business office. Ogden Clinic provides ...
Claims Specialist
$17.63/hr
Under the direct supervision of the Business Office Manager, the Claims Specialist is responsible for handling the support administrative functions of the business office. Ogden Clinic provides ...
Claims Advisor, Professional Liability | E&O, D&O
Salt Lake City, UT · On-site
$115K - $130K/yr
Claims expertise in errors and omissions, directors and officers * Excellent oral and written communication, including presentation skills * PC literate, including Microsoft Office products
Claims Advisor, Professional Liability | E&O, D&O
Salt Lake City, UT · On-site
$115K - $130K/yr
Claims expertise in errors and omissions, directors and officers * Excellent oral and written communication, including presentation skills * PC literate, including Microsoft Office products
Direct Claims information
What is a direct claim?
Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.
What are the key skills and qualifications needed to thrive as a direct claims specialist?
To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.
What are some common challenges faced by professionals in direct claims roles, and how can they effectively manage these challenges?
Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.
What is the difference between Direct Claims vs Claims Adjuster?
| Aspect | Direct Claims | Claims Adjuster |
|---|---|---|
| Credentials | Insurance license, knowledge of policies | Insurance license, sometimes certifications like AIC or CPCU |
| Work Environment | Customer service, office or remote | Fieldwork, office, or remote |
| Employer & Industry | Insurance companies, agencies | Insurance companies, third-party administrators |
| Search & Comparison Intent | Understanding direct claims handling | Evaluating claims adjustment roles |
Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.
What are popular job titles related to Direct Claims jobs in Utah?
For Direct Claims jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Direct Claims jobs in Utah look for?
The top searched job categories for Direct Claims jobs in Utah are:
What cities in Utah are hiring for Direct Claims jobs?
Cities in Utah with the most Direct Claims job openings:
Extra Space Storage rating
7.0
Based on 165 frontline employees who took The Breakroom Quiz
4th of 29 rated removal and storage companies
Job description
*** Please note that this is a fully ON-SITE role, requiring this individual to work at our Cottonwood Heights office in SLC five days a week. ***
Extra Space Storage is a leading institutional self-storage company committed to providing exceptional storage solutions. We are seeking a dedicated and experienced Director of Claims to join our dynamic team and play a key role in managing property, liability and specialty claims processes.
As the Director of Claims, you will oversee the comprehensive claims management process, ensuring the swift and efficient resolution of both property and casualty claims. This role demands a proactive approach to building and refining claims processes, fostering strong negotiation skills, driving organizational change, and developing, managing, and monitoring team KPI's. This position will require collaboration across various internal departments including finance, operations, facilities, and legal and lead engagement with outside vendors including TPA's, adjusters, engineers, brokers, and remediation companies.
Duties & Responsibilities
• Claims Management: Oversee and manage the property and casualty (GL, auto, work comp) claims processes, ensuring timely and effective resolution of claims.
• Team Leadership: Lead and mentor a team of claims professionals, providing guidance and support to ensure high performance and professional growth.
• Process Improvement: Build and implement best-in-class claims management processes to enhance efficiency and reduce costs.
• Negotiation: Utilize strong negotiation skills to manage and resolve claims disputes effectively.
• Stakeholder Collaboration: Build and maintain relationships with internal and external stakeholders, including senior management, insurance carriers, adjusters, consultants, and vendors.
• Organizational Change: Drive organizational change by implementing innovative strategies and processes to improve claims handling and risk management.
• Data Analysis: Analyze claims data to identify trends and opportunities for improvement, and provide strategic insights to senior management.
• Compliance: Ensure compliance with all relevant regulations and company policies related to claims management.
Qualifications
Education: Bachelor's degree required; MBA, JD, or other relevant graduate degree strongly preferred.
Experience: Minimum of 7-10 years of experience in claims management, with expertise in either property or casualty claims. Familiarity with both claim types is preferred.
Skills
• Strong negotiation skills and the ability to resolve disputes effectively.
• Proven experience in building and improving claims management processes.
• Excellent leadership and team management skills.
• Ability to drive organizational change and implement innovative strategies.
• Strong analytical skills and the ability to interpret claims data.
• Excellent communication and interpersonal skills
Work Environment & Physical Requirements
Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling.
Disclaimer
The job description outlines the general nature and scope of work employees perform in this role. It's not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. The company reserves the right to modify, revise, or update the job description to meet business needs.
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
Extra Space Storage is a leading institutional self-storage company committed to providing exceptional storage solutions. We are seeking a dedicated and experienced Director of Claims to join our dynamic team and play a key role in managing property, liability and specialty claims processes.
As the Director of Claims, you will oversee the comprehensive claims management process, ensuring the swift and efficient resolution of both property and casualty claims. This role demands a proactive approach to building and refining claims processes, fostering strong negotiation skills, driving organizational change, and developing, managing, and monitoring team KPI's. This position will require collaboration across various internal departments including finance, operations, facilities, and legal and lead engagement with outside vendors including TPA's, adjusters, engineers, brokers, and remediation companies.
Duties & Responsibilities
• Claims Management: Oversee and manage the property and casualty (GL, auto, work comp) claims processes, ensuring timely and effective resolution of claims.
• Team Leadership: Lead and mentor a team of claims professionals, providing guidance and support to ensure high performance and professional growth.
• Process Improvement: Build and implement best-in-class claims management processes to enhance efficiency and reduce costs.
• Negotiation: Utilize strong negotiation skills to manage and resolve claims disputes effectively.
• Stakeholder Collaboration: Build and maintain relationships with internal and external stakeholders, including senior management, insurance carriers, adjusters, consultants, and vendors.
• Organizational Change: Drive organizational change by implementing innovative strategies and processes to improve claims handling and risk management.
• Data Analysis: Analyze claims data to identify trends and opportunities for improvement, and provide strategic insights to senior management.
• Compliance: Ensure compliance with all relevant regulations and company policies related to claims management.
Qualifications
Education: Bachelor's degree required; MBA, JD, or other relevant graduate degree strongly preferred.
Experience: Minimum of 7-10 years of experience in claims management, with expertise in either property or casualty claims. Familiarity with both claim types is preferred.
Skills
• Strong negotiation skills and the ability to resolve disputes effectively.
• Proven experience in building and improving claims management processes.
• Excellent leadership and team management skills.
• Ability to drive organizational change and implement innovative strategies.
• Strong analytical skills and the ability to interpret claims data.
• Excellent communication and interpersonal skills
Work Environment & Physical Requirements
Performs sedentary work in an office environment with limited lifting (less than 10 pounds) or walking required. Close visual acuity required to perform work at computer terminal. No exposure to adverse environmental conditions. Requires repetitive typing motion, talking, hearing, grasping and feeling.
Disclaimer
The job description outlines the general nature and scope of work employees perform in this role. It's not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. The company reserves the right to modify, revise, or update the job description to meet business needs.
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
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About Extra Space Storage
Sourced by ZipRecruiter
Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Industry
Real estate
Company size
1,001 - 5,000 Employees
Headquarters location
Cottonwood Heights, UT, US
Year founded
1977