Direct Claims Jobs in Kentucky (NOW HIRING)

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PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world.

Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with solutions tailored to their needs, delivering superior returns to our owner, providing rewarding opportunities for our people and making a positive contribution to society. To achieve this, we live by our values of Integrity, Performance, Collaboration, Straightforward Communication and Respect and Care.

Core to The PartnerRe Experience is our global nature. No matter where you sit in the company, you are part of something bigger. Our teams represent our truly international mindset, forging connections across office locations and all levels of the organization and building a network of mutual success. The result is a day-to-day experience that will allow you to:

We are always looking for bright, proactive individuals to join our team!

PartnerRe is an equal opportunities employer.

Overall Summary:

We are a global, diversified reinsurer with a growing portfolio of E&S lines insurance products written through MGAs. Our centralized structure enables us to deliver a personalized, technically sound, and client-focused approach to the marketplace. With a multicultural workforce and a collaborative ethos, we pride ourselves on being a true global organization that values expertise, partnership, and innovation.

We are seeking a seasoned claims professional to manage a claims team supporting a growing primary insurance / MGA profit center with coverages spanning Property and Casualty (P&C), as well as Financial Lines, including Directors & Officers (D&O) and Errors & Omissions (E&O) and Transactional Liability (TL). This role offers the opportunity to manage experienced claims colleagues and MGA/TPA relationships, forecast and produce operational results, and work on complex, high-value claims in a dynamic and intellectually engaging environment.

Key Responsibilities:

• Team Leadership: Actively manage, mentor, and participate in the work of a team of claims specialists, ensuring high standards and fostering professional development.
• Stakeholder Collaboration: Partner effectively with internal underwriting, actuarial, and legal teams, as well as external brokers, MGAs, TPAs and clients, to ensure alignment and transparency. Communicate with all internal business partners to ensure awareness of large losses and market trends.
• Managerial Oversight of TPAs:Direct claims activity of our Third-Party Administrators (TPAs), ensuring compliance with TPA Agreements and authority granted, delivery of high-quality claim service, including investigation,documentation, coverage review, reserving, resolution strategy, and conformance to agreed KPIs.
• Claims Management: Lead end-to-end handling, exposure evaluation and reserving of claims across P&C and Financial Lines coverages. Thoroughly investigate and assess liability and damages, particularly on high-severity claims. Recommend and set appropriate reserves within authority. Drive technical excellence to control indemnity and expense spend through timely and appropriate reserving, and reasonable ultimate claim resolution through to closure.
• Claims Governance: Ensure team compliance with internal claims best practices relating to file management to ensure accurate and organized internal claims documentation, data capture and coverage analysis, and compliance with regulatory claim handling expectations.
• Coverage Analysis: Identify, analyze, and resolve coverage issues under relevant policy forms. Communicate coverage positions clearly and professionally to insureds, brokers, and MGAs.
• Collaborate with Legal: Collaborate with legal team responsible for managing litigation and dispute resolution processes, including participation in mediations, settlement conferences and trials. Coordinate with legal to formulate and implement legal strategy and control expense spend.
• Customer Service Excellence: Deliver responsive, thoughtful, and solution-oriented service to insureds and distribution partners throughout the claims lifecycle.
• Travel: Attend mediations, trials, and settlement conferences as needed.

Work Experience:

• Minimum 10 years of claims handling experience, with a strong background Property and Casualty, and preferably experience in Financial Lines, particularly E&O and D&O.
• Minimum 5 years prior experience with MGA/TPA operational relationship management in a carrier or legal environment, including demonstrated team leadership / people management experience.
• Demonstrated ability to work independently and exercise sound judgment.
• Exceptional interpersonal, negotiation, and communication skills.
• Proven ability to manage relationships with sophisticated clients and brokers.
• Strong team orientation with a collaborative mindset.

Education:

Why Join Us?

• Be part of a high-performing, globally integrated team.
• Work on complex and intellectually stimulating claims.
• Enjoy a supportive and inclusive culture that values your expertise.
• Contribute to a company that isexpanding and innovating in the Excess & Surplus Lines insurance space.

PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected, and empowered to perform at their best. We invite you to learn more about D&I at PartnerRe.