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How much do claims executive jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for claims executive in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What does a Claims Executive do?

A Claims Executive is responsible for managing and processing insurance claims on behalf of clients or an insurance company. Their duties typically include investigating claims, reviewing policy details, assessing liability, negotiating settlements, and ensuring that claims are handled efficiently and in compliance with company policies and legal standards. They act as a liaison between claimants, insurers, and other parties involved to ensure fair and prompt resolution of claims. Strong communication, analytical, and negotiation skills are essential for this role.

What is the difference between Claims Executive vs Claims Adjuster?

AspectClaims ExecutiveClaims Adjuster
CredentialsTypically requires a bachelor's degree in insurance, business, or related field; certifications like CPCU are commonOften requires a high school diploma or equivalent; certifications like AIC or CPCU are advantageous
Work EnvironmentOffice-based, client-facing, and administrative roles within insurance companiesField-based or office-based, investigating claims and assessing damages
Employer & Industry UsageUsed in insurance companies, corporate claims departmentsCommonly employed by insurance firms, adjusting claims on-site or remotely

While both Claims Executives and Claims Adjusters work within the insurance industry, Claims Executives typically handle higher-level administrative and strategic tasks, whereas Claims Adjusters focus on investigating and settling individual claims. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What jobs pay $500,000 a year in the US?

Claims executives in the insurance industry can earn $500,000 or more annually, especially with bonuses, commissions, or executive-level responsibilities. High earnings are often associated with senior roles, extensive experience, and specialized skills in risk management, negotiation, and leadership. Such compensation is typically found in large firms or executive positions within the field.

What type of adjuster gets paid the most?

In the claims industry, independent insurance adjusters often earn higher pay rates compared to staff adjusters, especially when handling complex or high-value claims. Catastrophe (cat) adjusters, who work during major disasters, typically receive higher compensation due to the demanding nature and urgency of their work. Specialized adjusters with certifications like the Chartered Property Casualty Underwriter (CPCU) or those handling large commercial claims tend to have higher earning potential.

What jobs make $3,000 a day?

Claims Executives in high-level insurance or reinsurance companies can earn around $3,000 a day through bonuses, commissions, and high salaries, especially with extensive experience and certifications. Other roles such as top-tier investment bankers, senior corporate lawyers, or specialized surgeons may also reach this level of daily income, often requiring advanced skills, certifications, and demanding schedules.

What are the main challenges a Claims Executive typically encounters, and how can they effectively address them?

Claims Executives often face the challenge of balancing customer satisfaction with organizational policy, especially when handling complex or disputed claims. They must manage high workloads and tight deadlines, requiring strong organizational and time-management skills. Effective communication and negotiation are crucial for resolving disputes amicably. Staying updated on industry regulations and internal processes also helps Claims Executives make fair and accurate decisions. Building collaborative relationships with underwriters, legal teams, and clients can further streamline claim resolutions.

What are the key skills and qualifications needed to thrive as a Claims Executive, and why are they important?

To thrive as a Claims Executive, you need a solid understanding of insurance policies, claims processing, and risk assessment, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, policy administration systems, and relevant industry certifications like CII or AIC are typically required. Strong negotiation, analytical thinking, and effective communication skills help you excel in handling complex claims and client relationships. These skills ensure accurate, efficient claims resolution and maintain trust between clients and the organization.

What is the role of a claims executive?

A claims executive manages and oversees insurance claims processes, evaluates claim validity, negotiates settlements, and ensures compliance with company policies. They analyze claim details, coordinate with clients and adjusters, and often use claims management software to streamline operations.
More about Claims Executive jobs
What cities are hiring for Claims Executive jobs? Cities with the most Claims Executive job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
What states have the most Claims Executive jobs? States with the most job openings for Claims Executive jobs include:
What job categories do people searching Claims Executive jobs look for? The top searched job categories for Claims Executive jobs are:
Claims Executive jobs near you
Infographic showing various Claims Executive job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Head of Claims Value Stream

AXIS Capital

New York, NY

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

How does this role contribute to our collective success?
AXIS is seeking a Head of Claims Value Stream to join our Business Technology Services (BTS) division. This role is accountable for end-to-end ownership of the Claims value stream, driving enterprise-wide transformation across claims capabilities, technology platforms, and operating models.
As a strategic partner to Claims executive leadership, this role will define and execute a multi-year vision and investment strategy that enhances business performance, improves customer outcomes, and drives sustainable competitive advantage. The role blends business and technology leadership, with full accountability for value realization, financial performance, and delivery outcomes across the claims ecosystem.

The Head of Claims Value Stream will lead a globally distributed, cross-functional organization, shaping how AXIS delivers claims capabilities through modern Agile practices, emerging technologies, and continuous innovation.
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What will you do in this role?

  • Own end-to-end performance of the Claims value stream, including strategy, execution, financials, and measurable business outcomes (e.g., cycle time, loss ratio, cost efficiency, customer experience).

  • Define and drive the enterprise Claims technology and process strategy, aligning with corporate objectives and long-term growth priorities.

  • Develop and manage a multi-year investment roadmap and portfolio, balancing business value, cost, risk, and speed-to-market.

  • Act as the primary technology advisor to Claims executive leadership, shaping strategic decisions and influencing enterprise priorities.

  • Establish and govern value realization frameworks, ensuring all investments are tied to quantifiable business outcomes.

  • Lead large-scale transformation initiatives, including platform modernization, automation, advanced analytics, and AI-enabled capabilities.

  • Oversee the design and evolution of the Claims operating model, ensuring alignment between business, technology, and delivery teams.

  • Drive cross-functional alignment across underwriting, finance, operations, and risk to optimize end-to-end value delivery.

  • Build and lead a high-performing, globally distributed organization, including senior leaders across product management, engineering, architecture, and delivery.

  • Own portfolio financials, including budgeting, forecasting, cost optimization, and ROI realization for a significant investment portfolio.

  • Establish governance and accountability structures to ensure execution excellence, risk management, and regulatory compliance.

  • Manage strategic vendor and partner relationships, optimizing value from external capabilities and services.

  • Foster a culture of innovation and continuous improvement, leveraging emerging technologies to differentiate AXIS's claims capabilities in the market.

  • Champion and mature Agile and product operating models at scale, driving consistency, accountability, and performance.

  • Represent AXIS externally in industry forums, partnerships, and innovation ecosystems.

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About You
We are looking for a forward-thinking, enterprise leader who brings a balance of strategic vision, operational excellence, and deep domain expertise. You are comfortable operating at the executive level while also driving disciplined execution across complex, matrixed environments.
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What you need to have

  • 12-15+ years of progressive leadership experience, including senior or executive roles in technology and business transformation

  • Extensive experience within the insurance domain (P&C), with deep expertise in claims

  • Proven track record of leading large-scale transformation programs and delivering measurable business outcomes

  • Experience owning and managing large investment portfolios and budgets with clear accountability for ROI and value realization

  • Demonstrated ability to influence and partner with executive stakeholders

  • Strong experience with Agile, product-based operating models, and modern software delivery practices at scale

  • Proven ability to lead global, matrixed organizations, including leading leaders and building high-performing teams

  • Deep understanding of claims systems, data/analytics, automation, and emerging technologies (e.g., AI/ML)

  • Strong financial acumen, including business case development, cost optimization, and portfolio prioritization.

  • Exceptional strategic thinking, problem-solving, and decision-making capabilities.

  • Outstanding communication and executive presence, with the ability to influence at all levels of the organization.

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Critical skills that align to our values

  • Building Strategic Relationships: Establish trusted partnerships with executive stakeholders and external partners to advance enterprise goals.

  • Communicating with Impact: Influence and align senior leaders through clear, compelling communication and storytelling.

  • Driving Business Outcomes: Deliver measurable results tied directly to financial performance, operational efficiency, and customer value.

  • Developing Leaders and Organizations: Build leadership pipelines, foster talent, and create a high-performance culture.

  • Making Disciplined, Enterprise Decisions: Leverage data, analytics, and judgment to make decisions that optimize enterprise-wide outcomes.

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Role Factors
In this role, you will typically be required to:

  • Embrace the hybrid culture offered at AXIS, working in the office approximately 3 days per week.

  • Operate in a fast-paced, highly matrixed global environment with significant executive interaction.

  • Travel as needed to support global teams, leadership alignment, and strategic initiatives.

  • NYC/NJ preferred, but not limiting

For this position, we currently expect to offer a base salary in the range of $230,000 to $260,000. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.

In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

Where this role is based in the United States of America, this role is [Exempt/Non-Exempt] for FLSA purposes.

This posting is for an existing vacancy.

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