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Claims Executive Jobs (NOW HIRING)

$130K - $150K/yr

The Director of Claims will provide enterprise leadership across the entire claims function ... Reporting directly to the President and serving as a key member of the executive team, this leader ...

NJ · Hybrid

Senior Claims and Litigation Executive-Attorney (2)North Jersey/Hudson County145k-210k(DOE), bonus, hybridGlobal specialty carrier with long history of success is seeking Senior Claims Executives(2), ...

NJ · Hybrid

Claims Attorney-Marine and Bodily InjuryNorthern New Jersey/Hudson County145k-210k(DOE), bonus, hybridGlobal specialty carrier with long history of success is seeking Senior Claims Executives(2), ...

Executive Claims Examiner

Richmond, VA · On-site

$97K - $134K/yr

The national average salary range for the Executive Claims Examiner is $97,520 - $134,090 with 25% incentive. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20 ...

Executive Claims Examiner

Red Bank, NJ · On-site

$97K - $134K/yr

The national average salary range for the Executive Claims Examiner position is $97,520 - $134,090 with 25% incentive. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices ...

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Claims Executive information

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How much do claims executive jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for claims executive in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What does a Claims Executive do?

A Claims Executive is responsible for managing and processing insurance claims on behalf of clients or an insurance company. Their duties typically include investigating claims, reviewing policy details, assessing liability, negotiating settlements, and ensuring that claims are handled efficiently and in compliance with company policies and legal standards. They act as a liaison between claimants, insurers, and other parties involved to ensure fair and prompt resolution of claims. Strong communication, analytical, and negotiation skills are essential for this role.

What is the difference between Claims Executive vs Claims Adjuster?

AspectClaims ExecutiveClaims Adjuster
CredentialsTypically requires a bachelor's degree in insurance, business, or related field; certifications like CPCU are commonOften requires a high school diploma or equivalent; certifications like AIC or CPCU are advantageous
Work EnvironmentOffice-based, client-facing, and administrative roles within insurance companiesField-based or office-based, investigating claims and assessing damages
Employer & Industry UsageUsed in insurance companies, corporate claims departmentsCommonly employed by insurance firms, adjusting claims on-site or remotely

While both Claims Executives and Claims Adjusters work within the insurance industry, Claims Executives typically handle higher-level administrative and strategic tasks, whereas Claims Adjusters focus on investigating and settling individual claims. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are the main challenges a Claims Executive typically encounters, and how can they effectively address them?

Claims Executives often face the challenge of balancing customer satisfaction with organizational policy, especially when handling complex or disputed claims. They must manage high workloads and tight deadlines, requiring strong organizational and time-management skills. Effective communication and negotiation are crucial for resolving disputes amicably. Staying updated on industry regulations and internal processes also helps Claims Executives make fair and accurate decisions. Building collaborative relationships with underwriters, legal teams, and clients can further streamline claim resolutions.

What are the key skills and qualifications needed to thrive as a Claims Executive, and why are they important?

To thrive as a Claims Executive, you need a solid understanding of insurance policies, claims processing, and risk assessment, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, policy administration systems, and relevant industry certifications like CII or AIC are typically required. Strong negotiation, analytical thinking, and effective communication skills help you excel in handling complex claims and client relationships. These skills ensure accurate, efficient claims resolution and maintain trust between clients and the organization.
More about Claims Executive jobs
What cities are hiring for Claims Executive jobs? Cities with the most Claims Executive job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
What states have the most Claims Executive jobs? States with the most job openings for Claims Executive jobs include:
Infographic showing various Claims Executive job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Sr. Claims Executive, Commercial Risk

The Baldwin Group

Remote

Full-time

Posted 6 days ago


Job description

The Sr. Claims Executive is considered an expert in managing insurance claims on an individual and portfolio level for our clients, and is utilized as a trainer, mentor with their technical expertise. They must be able to execute with little to no tactical supervision; have knowledge and experience in claims handling and risk mitigation techniques. They are able to develop relationships and effectively communicate with a diverse range of clients, carriers and colleagues. They will engage as an extension of our client(s) to simplify the course of a complex claim and assist with navigation and efforts to resolve claims disputes or issues that may occur. They will partner with client(s) to evaluate, identify, design, implement, and measure claims management solutions to reduce their total cost of risk.
PRIMARY RESPONSIBILITIES:
  • Works with insurance company partners and clients in establishing claims protocols and or policy enhancements that ensure proper reporting, notification, settlement, defense, etc.
  • Schedules and conducts claim reviews with clients and insurance company partners ensuring proper claims handling, reserve standards and settlement protocols.
  • Act as a claims advocate and liaison for clients interested in mitigating claims costs.
  • Regularly reviews individual claims within client portfolios and keeps reserves and records up-to-date and according to industry best practices.
  • Serves as a mentor to colleagues as requested.
  • Develops an understanding of marketing strategies and contributes to business development and renewal opportunities by attending client meetings to explain the firms approach to claims mitigation and resolution.
  • Remains well-informed of industry trends and best practices with regards to claims management, claims/outcomes, legal and regulatory changes, etc.
  • Provides summaries of claims reviews, activities, etc. to appropriate Advisors, Director of Risk Mitigation and other colleagues and clients as necessary.

KNOWLEDGE, SKILLS & ABILITIES:
  • Possess strong knowledge and/or expertise with claims management of various commercial claims including workers compensation, property & casualty, management liability, professional liability and/or other specialty claims.
  • Ability to motivate and influence colleagues and clients; the role of teacher, trainer, and mentor cannot be overemphasized.
  • Works as part of a team of professionals and builds relationships with our firm's business segments.
  • Communicates verbally and in writing to all levels of the firm and to a diverse group of clients.
  • Presents solutions, value propositions and risk mitigation strategies to colleagues, clients and prospects.
  • Utilizes industry best practices to develop claims management strategies and services that serve a broad spectrum of clients within multiple industries.
  • Reads and interprets documents such as coverage and reservation of rights letters, profit and loss statements, safety rules, operating instructions, and procedure manuals.
  • Experience with policy coverage review and dispute resolution.
  • Speaks effectively to groups of customers or colleagues of an organization. Knowledge and understanding of the Spanish language, a plus.
  • Applies common sense understanding to carry out instructions furnished in written, verbal, or diagram form.
  • Strong computer skills including Microsoft Excel and Word.
  • Demonstrates the organization's core values, exuding behavior that is aligned with the firm's culture.

EDUCATION & EXPERIENCE:
  • Bachelor's degree preferred.
  • 15+ years experience with claims and client/customer facing support role in the insurance industry.
  • Would expect at least one if not more of the following certifications: AIC, CPCU, ARM, CIC, AINS, WCCP, CLRI, CRM, PRM,

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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.