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Claims Consultant Jobs (NOW HIRING)

Claims Consultant

$100K - $130K/yr

The Claims Consultant serves as a trusted advocate for brokerage clients throughout the insurance claims lifecycle. Acting as the primary claims advisor, this role partners with clients, insurers ...

Claims Consultant

Bethesda, MD · Remote

$110K - $160K/yr

Claims Consultant USA Remote SUMMARY/OBJECTIVE: * The Claims Consultant will be responsible for conducting impact analysis, analyzing risk on complex projects, and performing forensic schedule and ...

Senior Claims Consultant

Des Moines, IA · On-site

$120K - $130K/yr

Title Senior Claims Consultant Location Remote in Des Moines, Iowa (Candidates must reside in or near Des Moines, Iowa, with the ability to support the surrounding territory) The Role We are looking ...

As a Principal Claims Consultant, you will have the opportunity to expand your client network and apply your construction claims expertise on a variety of projects in Southern California and the West ...

... consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims. + Analyze ...

The company is an equal opportunity employee Responsibilities The Claims Consultant handles high-exposure transportation claims (trucking, public transit, rail) throughout the United States. Key ...

... consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims. + Analyze ...

... consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims. + Analyze ...

... consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims. + Analyze ...

Principal Claims Consultant

Los Angeles, CA · On-site

$130K - $200K/yr

Arcadis seeks a Principal Claims Consultant with a broad and established construction network to join our team in Southern California. As a Principal Claims Consultant, you will have the opportunity ...

Principal Claims Consultant

Los Angeles, CA · On-site

$130K - $200K/yr

Arcadis seeks a Principal Claims Consultant with a broad and established construction network to join our team in Southern California. As a Principal Claims Consultant, you will have the opportunity ...

The company is an equal opportunity employee The Claims Consultant handles high-exposure transportation claims (trucking, public transit, rail) throughout the United States. Key Functions will ...

Claims Consultant

Boston, MA · On-site

$50 - $70/hr

The company is an equal opportunity employee Responsibilities The Claims Consultant handles high-exposure transportation claims (trucking, public transit, rail) throughout the United States. Key ...

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Claims Consultant information

See salary details

$14

$49

$79

How much do claims consultant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for claims consultant in the United States is $49.12, according to ZipRecruiter salary data. Most workers in this role earn between $32.69 and $67.31 per hour, depending on experience, location, and employer.

What is the difference between Claims Consultant vs Claims Adjuster?

AspectClaims ConsultantClaims Adjuster
CredentialsTypically requires industry certifications like CPCU or ARMOften requires similar certifications, such as CPCU or state licensing
Work EnvironmentAdvises clients and insurers, often in an office or remote settingInvestigates and evaluates claims, usually in the field or office
Employer & Industry UsageInsurance firms, consulting companies, brokersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

While both Claims Consultants and Claims Adjusters work within the insurance industry and may hold similar certifications, Claims Consultants primarily advise clients and insurers on claims processes and strategies. Claims Adjusters focus on investigating, evaluating, and settling claims directly. The roles often overlap but differ mainly in their focus—consultants on advisory services, adjusters on claim resolution.

What does a claims consultant do?

A claims consultant evaluates insurance claims to determine their validity and appropriate payout, often reviewing documentation and assessing damages. They provide expert advice to clients and insurance companies, helping to resolve disputes and ensure accurate claim processing. Strong analytical skills and knowledge of insurance policies are essential in this role.

What Is a Claims Consultant?

A claims consultant is an insurance claims adjuster that helps protect their employers from insurance fraud. As a claims consultant, you perform the typical job duties of a claims adjuster while also conducting specialized investigations on complicated insurance cases. You may be called upon to give court testimony in cases that involve insurance liability and loss. You must receive specialized training to learn the skills necessary to analyze these complex insurance cases. Claims consultants work closely with management, legal teams, and clients, so experience with collaborative investigation is crucial. Additional qualifications include a degree in forensic accounting or a related field.

Which claim adjusters make the most money?

Among claims adjusters, those specializing in complex or high-value claims, such as catastrophe or large-loss adjusters, tend to earn the highest salaries. Adjusters with advanced certifications, extensive experience, and expertise in specific insurance lines like commercial or specialty insurance generally have higher earning potential.

What is the role of a claims consultant?

A claims consultant evaluates insurance claims to determine their validity and appropriate payout, providing advice to clients and insurers. They analyze documentation, assess damages, and ensure claims comply with policy terms, often using industry software and requiring strong analytical skills.

What are the key skills and qualifications needed to thrive as a Claims Consultant, and why are they important?

To thrive as a Claims Consultant, you typically need expertise in insurance policies, risk assessment, and claims management, often supported by a relevant degree or industry certification (such as ANZIIF or CPCU). Familiarity with claims management systems, policy administration software, and regulatory compliance tools is essential. Strong analytical thinking, negotiation abilities, and effective communication skills help build trust with clients and resolve complex claims efficiently. These skills and qualities are crucial for ensuring fair claims outcomes, maintaining client satisfaction, and upholding the company's reputation.

What are some common challenges faced by Claims Consultants, and how can they be managed effectively?

Claims Consultants often navigate complex cases that require balancing client expectations, insurer guidelines, and regulatory compliance. A frequent challenge is managing high caseloads while ensuring thorough documentation and timely communication with all stakeholders. To manage these effectively, strong organizational skills, clear communication, and staying current with industry regulations are essential. Collaborating closely with legal teams and adjusters can also help resolve disputes efficiently and maintain positive client relationships.

Do I need a degree to be a claims specialist?

A degree is not always required to become a claims specialist, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as attention to detail, communication, and knowledge of insurance policies are important, and some roles may require industry certifications or training programs.
What cities are hiring for Claims Consultant jobs? Cities with the most Claims Consultant job openings:
What are the most commonly searched types of Claims Consultant jobs? The most popular types of Claims Consultant jobs are:
Who are the top companies hiring for Claims Consultant jobs? The top employers for Claims Consultant jobs are:
What states have the most Claims Consultant jobs? States with the most job openings for Claims Consultant jobs include:
Infographic showing various Claims Consultant job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $102,175 per year, or $49.1 per hour.
Associate Claims Consultant

Associate Claims Consultant

Marsh & McLennan Companies, Inc.

Philadelphia, PA • On-site

$64K - $75K/yr

Full-time

Medical, Retirement

Posted 14 days ago


Job description

Company:
Marsh McLennan Agency
Description:
Graham Company, a division of Marsh McLennan Agency, is an insurance brokerage and consulting firmcommitted to creating a healthy, safe, and prosperous tomorrow.
We valueempathy, discipline, integrity, courage, and tenacity- and we are seeking professionals who share these values to join our team.
JOB FUNCTIONS & RESPONSIBILITIES:
  • Act as the lead consultant on a book of business while also supporting a Claims Consultant's book of business. This is a hybrid role. The Responsibilities listed below will either be with guidance from a more senior Claims Consultant on the team or the responsibility will be solely on the Senior Associate Claims Consultant.
  • Review first reports of loss to identify the potential impact the claim may have on our client. For claims with higher potential impact or coverage issues, consult with Claims Consultant regarding coverage and overall management/direction and diary as appropriate to monitor.
  • Obtain the Renewal Strategy from the Account Manager Team and consult with the Claims Consultant regarding preparation of Customized Claims Servicing Standards and Claims Made Polling procedures.
  • Prepare the Unit Stat Review and Consult with the Claims Consultant on any significant trends or increases. Prepare claims status updates as required.
  • Participate and provide input for Internal Client Service Plans as directed by the Claims Consultant.
  • Assist in management of claims from first notice of loss to resolution, providing customer service to clients throughout the claims process, as directed by the Claims Consultant.
  • Communicate effectively with clients and carrier partners to gather necessary information, provide updates on claim status, and address any concerns promptly and professionally.
  • Serve as point of contact for clients regarding their claim inquiries.
  • Review Reservation of Rights/Denial Letters and the related policies, in preparation for the Claims Consultant.
  • Set up conference calls and provide required documentation for difficult claims at the direction of the Claims Consultant.
  • Evaluate/review monthly loss information as prepared by the Claims Assistant for both for accuracy and to identify trends and issues requiring follow up.
  • Prepare/review monthly open claim action plans and reports as directed by the Claims Consultant.
  • Review Suit Letters and Umbrella/Excess Notifications on behalf of the Claims Consultant.
  • Obtain and Review Claims Statuses/Loss Analysis/Claim Review Materials for Claims Strategy Meetings for the Claims Consultant.
  • Provide legacy claims support and management at the direction of the Claims Consultant
  • Assist with the handling and advocacy of Personal Lines claims (for current clients) at the direction of the Claims Consultant.
  • Provide feedback for Carrier Report Card review.
  • Collaborate with Internal Teams to ensure a comprehensive approach to claims handling.
  • Communicate relevant and important claim and loss information to Internal Teams as directed by the Claims Consultant.
  • Provide value added advice and assistance to clients on claim developments, changes in laws and procedures, etc. as directed by the Claims Consultant Provide Emergency Claims On call during monthly rotation.
  • Shadow and provide assistance, at the direction of the Claims Consultant, for prospect and new client onboarding meetings.
  • Participate in training and development opportunities to enhance professional skills, knowledge, and industry trends.
  • Such other duties and projects as may be established and assigned by The Graham Company's managerial personnel.

JOB SPECIFICATIONS:
  • 3 years of experience in a claims unit preferred or relevant education experience
  • Willingness to travel/visit clients as needed
  • Maintain valid driver's license or alternate, efficient and effective meant to visit clients.
  • Ability to exercise independent judgment and discretion.
  • Holds required and appropriate insurance license(s).
  • Excellent verbal and written communication skills.
  • Strong analytical, problem-solving, and presentation skills.
  • Ability to plan, prioritize, and organize effectively.
  • Professional Designation (CPCU/AIC) preferred.
  • Strong attention to detail required.
  • Excellent management skills and ability to deal with people.
  • High level of organization ability.
  • High degree of self-discipline and motivation.
  • Mature, professional and self-confident.
  • Professional demeanor.
  • Proficient in Graham standard computer applications.
  • Regular and predictable attendance in accordance with the limitations and reporting procedures established by The Graham Company from time to time.
  • Employees are required to be fit-for-duty which includes not being under the influence of drugs and/or alcohol. This includes any drugs that might impact an employee's ability to safely perform their job.

The applicable base salary range for this role is $64,300 to $75,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com
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