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Claims Associate Workers Compensation Jobs (NOW HIRING)

Claims Operations Associate

High Point, NC · On-site

$15.75 - $21.50/hr

Company Details With over 35 years of proven expertise in the workers' compensation industry, Key ... The Claims Associate will be responsible for learning workers compensation laws and providing ...

Claims Operations Associate

High Point, NC · On-site

$15.75 - $21.50/hr

Company Details With over 35 years of proven expertise in the workers' compensation industry, Key ... The Claims Associate will be responsible for learning workers compensation laws and providing ...

Claims Operations Associate

High Point, NC

$15.75 - $21.50/hr

With over 35 years of proven expertise in the workers' compensation industry, Key Risk delivers ... The Claims Associate will be responsible for learning workers compensation laws and providing ...

Claims Operations Associate

High Point, NC · On-site

$16.25 - $22/hr

Company Details With over 35 years of proven expertise in the workers' compensation industry, Key ... The Claims Associate will be responsible for learning workers compensation laws and providing ...

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Claims Associate Workers Compensation information

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How much do claims associate workers compensation jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for claims associate workers compensation in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does a claims associate in workers compensation do?

A Claims Associate for Workers Compensation is responsible for reviewing, processing, and managing claims filed by employees who have been injured on the job. Their duties include investigating the circumstances of the injury, verifying coverage, determining the validity of claims, and ensuring timely payments to claimants. They work closely with medical professionals, employers, and sometimes legal representatives to gather necessary documentation and resolve claims efficiently. Their role is crucial in helping injured workers receive the benefits they are entitled to while protecting employers from fraudulent or exaggerated claims.

What are some common challenges faced by claims associates in workers compensation, and how can they be managed?

Claims Associates in Workers Compensation often encounter challenges such as managing a high caseload, interpreting complex medical and legal documents, and handling sensitive communications with claimants and employers. Staying organized and prioritizing tasks can help manage workload, while ongoing training and collaboration with medical professionals and legal teams enhance understanding of complex cases. Building strong communication skills is also crucial for navigating difficult conversations and ensuring all parties are informed throughout the claims process.

What are the key skills and qualifications needed to thrive as a claims associate in workers compensation?

To thrive as a Claims Associate in Workers Compensation, you need a solid understanding of insurance principles, claims processing, and relevant state regulations, typically supported by a bachelor's degree or relevant work experience. Familiarity with claims management software (such as Guidewire or ClaimCenter), as well as industry certifications like AIC (Associate in Claims), is often required. Attention to detail, strong organizational skills, and effective communication set top performers apart in this role. These skills ensure accurate claim handling, compliance with legal standards, and excellent customer service for both claimants and employers.
More about Claims Associate Workers Compensation jobs
What cities are hiring for Claims Associate Workers Compensation jobs? Cities with the most Claims Associate Workers Compensation job openings:
What states have the most Claims Associate Workers Compensation jobs? States with the most job openings for Claims Associate Workers Compensation jobs include:
Infographic showing various Claims Associate Workers Compensation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Claims Associate - Workers Compensation | Med Only | Jurisdiction: NY and PA | Licensing: NY Seri...

Sedgwick

Syracuse, NY • Hybrid

$18.06 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 321 frontline employees who took The Breakroom Quiz

208th of 304 rated insurance


Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Claims Associate - Workers Compensation | Med Only | Jurisdiction: NY and PA | Licensing: NY Series 17-72 Licensing Required

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?

  • Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.

  • Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.

  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.

  • Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.

  • Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.

  • Enjoy flexibility and autonomy in your daily work, your location, and your career path.

  • Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

PRIMARY PURPOSE: To analyze reported lower-level workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Adjusts medical-only claims and minor lost-time workers compensation claims under close supervision.
  • Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
  • Processes workers compensation claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
  • Communicates claim action/processing with claimant, client and appropriate medical contact.
  • Ensures claim files are properly documented and claims coding is correct.
  • May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
  • Maintains professional client relationships.

QUALIFICATIONS

Education & Licensing: High school diploma or GED required. Licenses as required.

Experience: One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.

Jurisdiction: NY and PA

Licensing: NY Required Series 17-72

TAKING CARE OF YOU

  • Flexible work schedule.

  • Referral incentive program.

  • Career development and promotional growth opportunities.

  • A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding, travel as required

Auditory/Visual:Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($18.06 - $22.00 USD Hourly). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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