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Claim Trainee Jobs in Indiana (NOW HIRING)

Claims Adjuster Trainee

Carmel, IN · Hybrid

$54K - $57.50K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

Claim Trainee information

See Indiana salary details

$27.6K

$30.9K

$33.3K

How much do claim trainee jobs pay per year?

As of May 31, 2026, the average yearly pay for claim trainee in Indiana is $30,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,500.00 and $32,400.00 per year, depending on experience, location, and employer.

What Is a Claims Trainee?

Claims trainees are entry-level employees learning how to process claims in the insurance industry. A claims adjuster assesses insurance claims, such as auto accidents or home thefts, and determines whether or not an application should receive compensation. Claims trainees provide administrative support to the adjuster; they review benefits paperwork, interview the client, and research the accident reports. As you gain more experience, you can eventually move from being a trainee to an adjuster.

What are the key skills and qualifications needed to thrive as a Claim Trainee, and why are they important?

To thrive as a Claim Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and a basic understanding of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC or CPCU are beneficial. Strong communication, attention to detail, and problem-solving skills help you effectively investigate claims and interact with clients. These skills are vital for accurate claim handling, customer satisfaction, and successful progression within the insurance industry.

What are some common challenges faced by Claim Trainees during their initial training period?

Claim Trainees often encounter challenges such as learning to interpret complex policy language, managing a high volume of cases, and adapting to various claim processing systems. Balancing accuracy and efficiency while meeting deadlines can be demanding, especially when handling sensitive or emotionally charged claims. Support from experienced team members and ongoing training help trainees build confidence and competence as they transition into full claim handling roles.

What are Claim Trainees?

Claim Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, investigate, and process insurance claims. They typically undergo a structured training program where they gain knowledge about insurance policies, claim procedures, negotiation techniques, and customer service. Claim Trainees work under the supervision of experienced adjusters or managers and gradually take on more responsibility as they develop their skills. Their goal is to become fully qualified claims adjusters who can handle claims independently.

What is the difference between Claim Trainee vs Claims Adjuster?

AspectClaim TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the state
Work EnvironmentTraining environment, often in an office setting, under supervisionField and office work, investigating claims and interacting with clients
Employer & Industry UsageInsurance companies, training programs for new hiresInsurance companies, handling claims processing and settlement
Search & Comparison IntentEntry-level training roles, learning claims processActive claims management, decision-making roles

Claim Trainee positions are entry-level roles focused on training and learning the claims process, often requiring minimal experience. Claims Adjusters handle active claims, investigate damages, and make settlement decisions, often requiring licensing. While Claim Trainees are in a learning phase, Claims Adjusters are responsible for final claim resolution.

What are the most commonly searched types of Claim jobs in Indiana? The most popular types of Claim jobs in Indiana are:
What cities in Indiana are hiring for Claim Trainee jobs? Cities in Indiana with the most Claim Trainee job openings:
What are popular job titles related to Claim Trainee jobs in IN? For Claim Trainee jobs in IN, the most frequently searched job titles are:
Claims Adjuster Trainee

Claims Adjuster Trainee

Progressive

Carmel, IN • Hybrid

$54K - $57.50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 576 frontline employees who took The Breakroom Quiz

62nd of 259 rated insurance


Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

Duties & responsibilities (upon completion of training)

  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

  • Three years of work experience OR
  • Bachelor’s degree OR
  • Two years work experience and an associate degree
Training Schedule - Monday through Friday 830a-530p
Onboarding Training Schedule - Monday through Friday 8a-5p
Work Schedule - Monday through Friday 9a-6p
Work Location - Carmel IN
Compensation:
  • Once you complete training (which includes passing any necessary testing requirements), your salary will be $54,000 - $57,500/year.  However, during training, you will be paid an hourly rate based on your annual salary.
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

#LI-Hybrid


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