ZipRecruiter

Log In

1

Claim Manager Jobs in Indiana (NOW HIRING)

next page

Showing results 1-20

All JobsClaim JobsClaim Manager JobsClaim Manager Jobs in Indiana

Claim Manager information

See Indiana salary details

$33.3K

$83.6K

$132.3K

How much do claim manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for claim manager in Indiana is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,700.00 and $99,900.00 per year, depending on experience, location, and employer.

What is a claim manager?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are some common challenges claim managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

How much do claim managers make in the US?

Claim managers in the US typically earn a median annual salary of around $75,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Salaries vary based on location, industry, and level of experience, and the role often requires strong negotiation and claims processing skills.

What are the most commonly searched types of Claim jobs in Indiana?

The most popular types of Claim jobs in Indiana are:

What cities in Indiana are hiring for Claim Manager jobs?

Cities in Indiana with the most Claim Manager job openings:

Claim Manager jobs near you
Infographic showing various Claim Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $83,606 per year, or $40.2 per hour.

Workers' Compensation Claim Supervisor

CCMSI

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

OverviewWorkers' Compensation Claim Supervisor - Midwest National Accounts

Location: Hybrid or Remote Depending on Location (Hybrid to Nearest CCMSI Branch Preferred)Schedule: Monday - Friday, 8:00 AM - 4:30 PM CTSalary Range: $75,000 - $100,000

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don't just process claims-we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary

The Workers' Compensation Claim Supervisor is responsible for the oversight, investigation, adjustment, and supervision of workers' compensation claims across Midwest jurisdictions, including Kansas, Missouri, Illinois, Iowa, Nebraska, and Indiana, with a strong concentration in Illinois.

This role provides leadership and technical guidance to a team of approximately 4-6 claim professionals while maintaining responsibility for designated complex and litigated claims. The Supervisor ensures compliance with CCMSI claim handling standards, client-specific instructions, jurisdictional requirements, and service expectations while fostering employee development and delivering exceptional client service.

This position is ideal for experienced workers' compensation professionals with 10+ years of claims handling experience, strong Illinois jurisdictional expertise, and a passion for coaching and developing others. Success in this role requires balancing claim quality, client satisfaction, operational performance, and employee engagement.

This is a leadership role within a TPA environment requiring a blend of technical claim expertise, people leadership, accountability, and collaboration.

Responsibilities

When we hire supervisors at CCMSI, we look for people-leaders who recognize that every claim impacts a real person's livelihood, hold themselves and their teams accountable for results, and approach challenges as opportunities to develop others and drive excellence.

  • Review, assign and provide supervision of all claim activity for designated claims to ensure compliance with Corporate Claim Standards, client specific handling instructions and in accordance with applicable laws.
  • Provide supervision and technical guidance to a team of approximately 4-6 workers' compensation adjusters
  • Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
  • Reserve establishment and/or oversight of reserves for designated claims within established reserve authority levels.
  • Provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist designated claim staff in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Direct handling of designated litigated and complex claims.
  • Provide education, training and assist in the development of claim staff.
  • Review and maintain personal diary on claim system.
  • Supervision of all claim activity for specified accounts.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.
QualificationsRequired

  • 10+ years of Workers' Compensation claims handling experience, including full claim investigation, evaluation, and resolution.

  • Demonstrated ability to lead and oversee adjusters in a fast-paced, compliance-driven environment while maintaining quality and service standards.

  • Strong understanding of Illinois Workers' Compensation regulations, claim practices, and compliance requirements.

  • Effective communication skills with the ability to engage professionally with adjusters, clients, and internal partners.

  • Working knowledge of entry- and mid-level WC adjusting roles and workflows.

  • Reliable attendance during established client service hours 

Nice to Have
  • Prior supervisory, team lead, or people management experience
  • Prior TPA experience handling national or multi-state accounts
  • IA and/or NE adjuster licenses
  • Industry designations such as AIC, CPCU, ARM, SIP, or WCP
  • Experience supporting national account programs
  • Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required.

Why You'll Love Working Here

  • 4 weeks PTO + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

How We Measure Success 

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: 

  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions Compliance & audit performance - adherence to jurisdictional and client standards Timeliness & accuracy - purposeful file movement and dependable execution Client partnership - proactive communication and strong follow-through Professional judgment - owning outcomes and solving problems with integrity Cultural alignment - believing every claim represents a real person and acting accordingly 

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

  • Compensation: The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

  • Visa Sponsorship: CCMSI is unable to provide visa sponsorship for this position.

  • ADA Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Equal Opportunity Employer: CCMSI is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Core Values

At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:

  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.

#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #WorkersCompensation #WorkersCompClaims #ClaimsLeadership #ClaimsSupervisor #RemoteJobs #HybridJobs #MidwestJobs #IND123 #LI-HybridEmployment Type: OTHER

Apply