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Claim Manager Jobs in Anderson, IN (NOW HIRING)

E&S Claim Adjuster

Carmel, IN · On-site +1

$91K - $140K/yr

Attend mediations and manage claims effectively to closure, coordinating with independent adjusters and vendors. Approximately 20% travel for mediations and trials may be required. This role is ...

E&S Claim Adjuster

Carmel, IN · On-site +1

$91K - $140K/yr

Attend mediations and manage claims effectively to closure, coordinating with independent adjusters and vendors. Approximately 20% travel for mediations and trials may be required. This role is ...

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Claim Manager information

See Anderson, IN salary details

$30.3K

$76.1K

$120.4K

How much do claim manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for claim manager in Anderson, IN is $76,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $91,000.00 per year, depending on experience, location, and employer.

What is a claim manager?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are some common challenges claim managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

How much do claim managers make in the US?

Claim managers in the US typically earn a median annual salary of around $75,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Salaries vary based on location, industry, and level of experience, and the role often requires strong negotiation and claims processing skills.

What cities near Anderson, IN are hiring for Claim Manager jobs?

Cities near Anderson, IN with the most Claim Manager job openings:

Infographic showing various Claim Manager job openings in Anderson, IN as of July 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $76,134 per year, or $36.6 per hour.

Workers' Compensation Senior Claim Representative - Eastern Alliance

Proassurance

Carmel, IN • On-site, Remote

$65K - $85K/yr

Full-time

Posted 26 days ago


Key responsibilities

  • Manage all aspects of assigned workers' compensation claims, including verifying coverage, investigating, and resolving complex claims.

  • Establish and maintain accurate case reserves and prepare reports related to claim status and outcomes.

  • Collaborate with agents, clients, and other stakeholders to support Return to Wellness initiatives and ensure proper return to work procedures.


Job description

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.This position supports our workers' compensation line of business, Eastern Alliance, and can be hybrid, reporting to our Carmel IN office location approximately two times per month, or remote in Kentucky.
The primary responsibility of this position is to consistently execute the Company's ecovery Return to Wellness philosophy and business model that leads to better outcomes for our injured workers and insureds. Responsibilities of this position include managing all aspects of assigned claims, including verifying coverage, investigating, managing, and resolving complex workers' compensation claims for the Company's large customers under moderate supervision, following established Company requirements and procedures, and promptly establishing and maintaining accurate reserves with an authority limit of up to $75,000 all in support of the Company's revenue and profitability objectives and overall business plan.

What you'll do:

  • 35% - Complete ongoing claim management activities proactively and with a sense of urgency in accordance with the ecovery Return to Wellness philosophy to execute the established plan of action and achieve favorable outcomes for all parties. Maintain, cultivate, and develop high quality, collaborative working relationships with all parties, including injured workers, agents, customers, and co-workers. Maintain regular contact by telephone and correspondence with all parties. Seek complete information necessary to manage claims and achieve favorable outcomes. Respond to inquiries in a timely, courteous, and professional manner.
  • 25% - Promptly investigate all assigned claims to establish trust and rapport with all parties, accurately assess coverage, determine the nature and extent of the injuries sustained, and reinforce Return to Wellness expectations. Make fair and timely determinations of compensability. Demonstrate empathy, professionalism, integrity, and objectivity at all times. Prepare reports and forms as required by jurisdictional regulations and by the Company's established procedures. Promptly establish and maintain case reserves that accurately reflect the anticipated financial exposure on each claim; revise reserves promptly based on changes in facts and circumstances. Identify subrogation potential.
  • 15% - Prepare claim status reports for customers, agents, underwriters, reinsurers and others as needed; attend point of sale presentations; attend claim review meetings with customers as necessary to serve claims and present reports.
  • 15% - ManageReturn to Wellness initiatives by working collaboratively with agents, clients, risk managers and underwriters to ensure proper return to work guidelines and procedures are established,followed andachieved.
  • 5% - Prepare for and attend monthly large account team meetings; participate in discussions regarding results, profitability, and renewal strategy.
  • 5% - Assist with company projects as assigned and continue professional growth and development through the attendance and participation in insurance related events/functions, seminars, classes and conferences.

What we're looking for:

  • A bachelor's degree and a minimum of five years' experience in workers' compensation claims management or a minimum of ten years working in a professional claims capacity in worker's compensation without a degree is required; advanced certification or training is preferred.
  • Comprehensive knowledge of applicable state laws and industry standards.
  • Ability to independently attend insurance and industry/business functions to promote and present a positive image of the Company.
  • Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
  • Advanced analytical ability to analyze and interpret information and make appropriate decisions regarding claims payments.
  • Excellent organization and time management skills.
  • Excellent negotiation skills.
  • Attention to detail in processing all information, establishing priorities and meeting deadlines.
  • Excellent analytical and problem-solving skills, including formulating logical and objective conclusions.
  • Ability to assess the urgency and importance of a situation and take appropriate action.
  • Empathic listener with the ability to listen and respond to another person in a way that engenders mutual understanding and trust.
  • Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels, both in and outside of the organization, including agency partners, customers, injured workers and providers.
  • Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.

#LI-Hybrid

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style.

The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive, and each assessment takes less than 12 minutes to complete.

After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).

Note: If you already completed the assessments as part of an application with us, we may have results on file and you may not receive the emails inviting you to take the assessments. If you are moving forward in the process, a Talent Acquisition team member will confirm if we already have your assessment results.

Position Salary Range$66,229.00 - $109,289.00The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role. Build your career with us and enjoy access to a best-in-class benefits program.