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Claim Assistant Jobs in Indiana (NOW HIRING)

Maintain assigned claim block and assist other team members while meeting departmental guidelines * Document rationale of claim decisions based on review of the contractual provisions, plan ...

Stop Loss Claims Analyst

Indianapolis, IN · On-site

$70K - $90K/yr

Maintain assigned claim block and assist other team members while meeting departmental guidelines * Document rationale of claim decisions based on review of the contractual provisions, plan ...

Maintain assigned claim block and assist other team members while meeting departmental guidelines * Document rationale of claim decisions based on review of the contractual provisions, plan ...

Analyst must research and interpret summary plan description language and make accurate determination for adjudication or denial of claim. Analyst must also assist in determining cause for manual ...

New

Analyst must research and interpret summary plan description language and make accurate determination for adjudication or denial of claim. Analyst must also assist in determining cause for manual ...

New

Analyst must research and interpret summary plan description language and make accurate determination for adjudication or denial of claim. Analyst must also assist in determining cause for manual ...

New

Subrogation Analyst

Indianapolis, IN · On-site

$24.59 - $38.65/hr

Identify, monitor and evaluate claim data to determine relatedness and reimbursement amounts ... BA/BS degree or Legal Assistant certificate is preferred. For candidates working in person or ...

Subrogation Analyst

Indianapolis, IN · On-site

$24.59 - $38.65/hr

Identify, monitor and evaluate claim data to determine relatedness and reimbursement amounts ... BA/BS degree or Legal Assistant certificate is preferred. For candidates working in person or ...

Assistant Coach

Dale, IN

$14.42 - $15.37/hr

Hiring Salary Range: $14.42 to $15.37 The Assistant Volleyball Coach supports the Head Volleyball ... veterans' preference claim.Note: Please upload your DD214 as an attachment as part of your ...

New

Now, we're seeking a talented Dental Assistant to join our passionate team and help us maintain our ... Only 3% of dentists can claim the distinction of being a endodontist. Our specialists have been ...

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Showing results 1-20

Claim Assistant information

See Indiana salary details

$13

$20

$26

How much do claim assistant jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for claim assistant in Indiana is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Indiana? The most popular types of Claim jobs in Indiana are:
What cities in Indiana are hiring for Claim Assistant jobs? Cities in Indiana with the most Claim Assistant job openings:
Infographic showing various Claim Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,663 per year, or $20 per hour.
Workers' Compensation Claim Supervisor

Workers' Compensation Claim Supervisor

CCMSI

Indianapolis, IN

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

New


Job description

OverviewWorkers' Compensation Claim Supervisor - Midwest National Accounts

Location: Hybrid or Remote Depending on Location (Hybrid to Nearest CCMSI Branch Preferred)Schedule: Monday - Friday, 8:00 AM - 4:30 PM CTSalary Range: $75,000 - $100,000

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don't just process claims-we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary

The Workers' Compensation Claim Supervisor is responsible for the oversight, investigation, adjustment, and supervision of workers' compensation claims across Midwest jurisdictions, including Kansas, Missouri, Illinois, Iowa, Nebraska, and Indiana, with a strong concentration in Illinois.

This role provides leadership and technical guidance to a team of approximately 4-6 claim professionals while maintaining responsibility for designated complex and litigated claims. The Supervisor ensures compliance with CCMSI claim handling standards, client-specific instructions, jurisdictional requirements, and service expectations while fostering employee development and delivering exceptional client service.

This position is ideal for experienced workers' compensation professionals with 10+ years of claims handling experience, strong Illinois jurisdictional expertise, and a passion for coaching and developing others. Success in this role requires balancing claim quality, client satisfaction, operational performance, and employee engagement.

This is a leadership role within a TPA environment requiring a blend of technical claim expertise, people leadership, accountability, and collaboration.

Responsibilities

When we hire supervisors at CCMSI, we look for people-leaders who recognize that every claim impacts a real person's livelihood, hold themselves and their teams accountable for results, and approach challenges as opportunities to develop others and drive excellence.

  • Review, assign and provide supervision of all claim activity for designated claims to ensure compliance with Corporate Claim Standards, client specific handling instructions and in accordance with applicable laws.
  • Provide supervision and technical guidance to a team of approximately 4-6 workers' compensation adjusters
  • Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
  • Reserve establishment and/or oversight of reserves for designated claims within established reserve authority levels.
  • Provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist designated claim staff in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Direct handling of designated litigated and complex claims.
  • Provide education, training and assist in the development of claim staff.
  • Review and maintain personal diary on claim system.
  • Supervision of all claim activity for specified accounts.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.
QualificationsRequired
  • 10+ years of Workers' Compensation claims handling experience, including full claim investigation, evaluation, and resolution.

  • Demonstrated ability to lead and oversee adjusters in a fast-paced, compliance-driven environment while maintaining quality and service standards.

  • Strong understanding of Illinois Workers' Compensation regulations, claim practices, and compliance requirements.

  • Effective communication skills with the ability to engage professionally with adjusters, clients, and internal partners.

  • Working knowledge of entry- and mid-level WC adjusting roles and workflows.

  • Reliable attendance during established client service hours 

Nice to Have
  • Prior supervisory, team lead, or people management experience
  • Prior TPA experience handling national or multi-state accounts
  • IA and/or NE adjuster licenses
  • Industry designations such as AIC, CPCU, ARM, SIP, or WCP
  • Experience supporting national account programs
  • Bilingual (Spanish) proficiency - highly valued for communicating with claimants, employers, or vendors, but not required.

Why You'll Love Working Here

  • 4 weeks PTO + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

How We Measure Success 

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: 

  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions Compliance & audit performance - adherence to jurisdictional and client standards Timeliness & accuracy - purposeful file movement and dependable execution Client partnership - proactive communication and strong follow-through Professional judgment - owning outcomes and solving problems with integrity Cultural alignment - believing every claim represents a real person and acting accordingly 

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance
  • Compensation: The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

  • Visa Sponsorship: CCMSI is unable to provide visa sponsorship for this position.

  • ADA Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Equal Opportunity Employer: CCMSI is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Core Values

At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:

  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.

#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #WorkersCompensation #WorkersCompClaims #ClaimsLeadership #ClaimsSupervisor #RemoteJobs #HybridJobs #MidwestJobs #IND123 #LI-HybridEmployment Type: OTHER