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Claim Assistant Jobs in Indiana (NOW HIRING)

Claims Assistant

Indianapolis, IN · On-site

$18 - $22.75/hr

The Claims Assistant is responsible for providing superior customer service to insureds, agents, claimants and others that are encountered during general claim handling. This professional is ...

Part-Time Student Assistant

Dale, IN · On-site

$15 - $19/hr

Student Assistant roles are part-time jobs for students who may not qualify for Federal Work-Study ... veterans' preference claim.Note: Please upload your DD214 as an attachment as part of your ...

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf ...

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf ...

Retains coverage counsel on selected files to assist in determining NAMICO's coverage position. * Maintains diary on all assigned claims. * Establishes, monitors, and changes claim reserves as ...

Retains coverage counsel on selected files to assist in determining NAMICO's coverage position. * Maintains diary on all assigned claims. * Establishes, monitors, and changes claim reserves as ...

File Reviewer

Indianapolis, IN · On-site

$14.75 - $17.75/hr

... assist with commercial claims quality file reviews.Hours are flexible within certain time ... Reviews claim submissions from the field staff and audits work product for accuracy ...

... claim rejections promptly. * Review billing edits and work queues to ensure timely processing. * Track and monitor accounts receivable (A/R) aging reports and assist with reducing outstanding ...

This position will be responsible for managing discussions bi-monthly with carrier partners on claim file downloads. Assist Claims Director in setting annual loss ratio goals and tracking against ...

$20 - $27/hr

Coordinate phone outreach to collect information, schedule appointments, and support claim file development. * Assist with litigation support by organizing and providing required claim documentation.

Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...

Showing results 21-40

Claim Assistant information

See Indiana salary details

$13

$20

$26

How much do claim assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for claim assistant in Indiana is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, especially during peak periods or complex cases.

What are the most commonly searched types of Claim jobs in Indiana?

The most popular types of Claim jobs in Indiana are:

What cities in Indiana are hiring for Claim Assistant jobs?

Cities in Indiana with the most Claim Assistant job openings:

Infographic showing various Claim Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $41,663 per year, or $20 per hour.

Claims Assistant

Indianapolis, IN • On-site

DMC Insurance, Inc.
Insurance Services • 51 - 200 employees

$18 - $22.75/hr

Other

Posted 28 days ago


Job description

DMC Insurance is an Indianapolis based Transportation Program Administrator, providing highly specialized, custom risk transfer solutions for trucking companies throughout the United States. We are experts in transportation insurance services and leverage our expertise to deliver results for our customers. We are an energetic team committed to designing and developing the best insurance experience in the transportation industry. Our relationship with Crum & Forster® and Fairfax Financial Holdings provides excellent career path opportunities and benefits for our employees.

This position would be ideal for a college graduate seeking their first job or someone with a couple of years of insurance administration experience. The opportunity to learn and potentially advance exists. We need a highly motivated individual to join our claims team.The Claims Assistant is responsible for providing superior customer service to insureds, agents, claimants and others that are encountered during general claim handling. This professional is responsible for administrative functions necessary during the lifecycle of transportation claims. The ideal candidate will add to and bolster DMC’s unique culture – a workplace built on enthusiasm, entrepreneurship, integrity, communication, proactive problem solving, and a genuine passion for helping our customers and agents.

RESPONSIBILITIES


  • Loss intake and set up
  • Provide loss runs to internal and external customers
  • Maintain data bases
  • Answer routine claims questions
  • Assist with adjuster assignments
  • Assist with salvage processing
  • Verify and determine applicability of coverage
  • Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process


REQUIREMENTS

  • College degree or 2 years of insurance administration experience is preferred
  • Excellent written and verbal communication skills
  • Strong working knowledge of the Microsoft Office suite of programs and an aptitude to learn new programs
  • Will abide by departmental policies and procedures