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Claim Assistant Jobs in Indiana (NOW HIRING)

Hcfl

Part-Time Student Assistant

Dale, IN

$15 - $19/hr

Student Assistant roles are part-time jobs for students who may not qualify for Federal Work-Study ... veterans' preference claim.Note: Please upload your DD214 as an attachment as part of your ...

The MJ Companies

Claims Consultant

Carmel, IN

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf ...

The MJ Companies

Claims Consultant

Carmel, IN · On-site

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN

... assist with claims at the time of loss. The CA works in our office communicating with clients and insurance company adjusters to achieve a fair claim settlement for our clientele. The CA takes the ...

Gregory & Appel Inc

Claims Advocate

Indianapolis, IN · On-site

... assist with claims at the time of loss. The CA works in our office communicating with clients and insurance company adjusters to achieve a fair claim settlement for our clientele. The CA takes the ...

Gregory & Appel

Claims Advocate

Indianapolis, IN · On-site

... assist with claims at the time of loss. The CA works in our office communicating with clients and insurance company adjusters to achieve a fair claim settlement for our clientele. The CA takes the ...

Hcfl

Assistant Coach (Baseball)

Dale, IN

$14.42 - $15.37/hr

Hiring Salary Range: $14.42 - $15.37 USD Hourly The Assistant Baseball Coach supports the Head ... veterans' preference claim.Note: Please upload your DD214 as an attachment as part of your ...

Elevate Claims Solutions

File Reviewer

Indianapolis, IN · On-site

$15.75 - $19/hr

... assist with commercial claims quality file reviews.Hours are flexible within certain time ... Reviews claim submissions from the field staff and audits work product for accuracy ...

Elevate Claims Solutions

File Reviewer

Indianapolis, IN · On-site

$14.75 - $17.75/hr

... assist with commercial claims quality file reviews.Hours are flexible within certain time ... Reviews claim submissions from the field staff and audits work product for accuracy ...

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Showing results 21-40

All JobsClaim JobsClaim Assistant JobsClaim Assistant Jobs in Indiana

Claim Assistant information

See Indiana salary details

$13

$20

$26

How much do claim assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for claim assistant in Indiana is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, but stress levels vary depending on the employer and individual workload.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

How to become a claim assistant?

To become a claim assistant, candidates typically need a high school diploma or equivalent, along with strong organizational and communication skills. Some employers prefer candidates with experience in insurance or customer service, and familiarity with claims processing software can be beneficial. Certification is not usually required but can enhance job prospects.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Indiana? The most popular types of Claim jobs in Indiana are:
What cities in Indiana are hiring for Claim Assistant jobs? Cities in Indiana with the most Claim Assistant job openings:
Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,663 per year, or $20 per hour.

Casualty Claims Adjuster Hybrid

Liberty Mutual

Indianapolis, IN • Hybrid

$57K - $101K/yr

Full-time

Re-posted 13 days ago

Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

48th of 303 rated insurance

Job description

Advance your career with our Personal Lines Casualty Team!

Apply now to learn and grow with us.

The Casualty Claims Adjuster will investigate, manage and resolve Bodily Injury claims assigned directly with injured parties, as well as assist in providing service to policyholders.

All qualified applicants will reside within a 50-mile radius of our Indianapolis, IN, or Naperville, IL office. 

Hybrid Work Arrangement: There may be several in-office days per month for the first few months following initial virtual training to support your learning and to build relationships with leaders and others in the department. This position requires a minimum of two days in office per month as the standard beyond the training period, with occasional additional days for special meetings a few times a year.


Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.


In a high performing culture, WE in PL Core:

  • Strive to be better tomorrow than today; little improvements lead to big ones!
  • Embrace change. We may need to let go of what's familiar in order to embrace and try something new.
  • Understand how our individual work contributes to our teams, our organizations and the company
  • Are adaptable and resilient. Change is imperative to being better tomorrow and resiliency allows us to handle unexpected challenges
  • Are an exporter of Talent. We maintain a focus on development and growth.
  • Contribute positively; We come to work every day with the intent to make a positive impact on our work and on everyone around us.  One positive interaction with you can turn someone's day around.

Responsibilities:

  • Investigates and evaluates coverage, liability, damages, and settles Bodily Injury claims directly with injured parties, within prescribed authority levels.
  • Pursues proactive contact with injured parties through various creative means to connect, listen, empathize and make early settlement offers whenever appropriate to resolve injury claims.
  • Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
  • Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims; refers tasks to auxiliary resources as necessary and advises as to proper course of action. Sends and responds to various written, telephone and SMS text inquiries to pursue resolution of the claim.
  • Ensures adequacy of reserves.
  • Accountable for security of financial processing of claims, as well as security information contained in claims files.
  • Makes effective use of loss management tools and techniques to ensure accuracy in decision making.
  • Keeps files updated with clear documentation for ease in understanding the status of investigations, evaluations and negotiations throughout the claim life cycle.

  • Strong written and oral communication skills required.
  • Good interpersonal, analytical, investigative, and negotiation skills required.
  • Growth mindset; adapts well to change including new standard work and new tools
  • Basic knowledge of legal liability, general insurance policy coverage and State Tort Law preferred.
  • Liability experience or policy and claims knowledge preferred.
  • Bachelor’s degree preferred.
  • Ability to obtain proper licensing as required.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices 

  • California 
  • Los Angeles Incorporated 
  • Los Angeles Unincorporated 
  • Philadelphia 
  • San Francisco 

What Liberty Mutual employees say

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Social media

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