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Claim Assistant Jobs in Indiana (NOW HIRING)

Assistant Coach

Dale, IN · On-site

$14.42 - $15.37/hr

Hiring Salary Range: $14.42 to $15.37 The Assistant Volleyball Coach supports the Head Volleyball ... veterans' preference claim.Note: Please upload your DD214 as an attachment as part of your ...

Now, we're seeking a talented Dental Assistant to join our passionate team and help us maintain our ... Only 3% of dentists can claim the distinction of being a endodontist. Our specialists have been ...

Assistant Coach for Tennis

Dale, IN · On-site

$13 - $14.49/hr

Hiring Salary Range: 13.00 - 14.49 USD Hourly Assistant Coach for the Tennis Team. Job Duties ... veterans' preference claim.Note: Please upload your DD214 as an attachment as part of your ...

Part-Time Student Assistant

Dale, IN

$15 - $19/hr

Student Assistant roles are part-time jobs for students who may not qualify for Federal Work-Study ... veterans' preference claim.Note: Please upload your DD214 as an attachment as part of your ...

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf ...

ESSENTIAL FUNCTIONS/RESPONSIBILITIES + Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf ...

... assist with claims at the time of loss. The CA works in our office communicating with clients and insurance company adjusters to achieve a fair claim settlement for our clientele. The CA takes the ...

Assistant Coach (Baseball)

Dale, IN · On-site

$14.42 - $15.37/hr

Hiring Salary Range: $14.42 - $15.37 USD Hourly The Assistant Baseball Coach supports the Head ... veterans' preference claim.Note: Please upload your DD214 as an attachment as part of your ...

... assist with claims at the time of loss. The CA works in our office communicating with clients and insurance company adjusters to achieve a fair claim settlement for our clientele. The CA takes the ...

... assist with claims at the time of loss. The CA works in our office communicating with clients and insurance company adjusters to achieve a fair claim settlement for our clientele. The CA takes the ...

Dental Assistant

Evansville, IN · On-site

$20 - $25/hr

Now, we're seeking a talented Dental Assistant to join our passionate team and help us maintain our ... Only 3% of dentists can claim the distinction of being a endodontist. Our specialists have been ...

Now, we're seeking a talented Dental Assistant to join our passionate team and help us maintain our ... Only 3% of dentists can claim the distinction of being a endodontist. Our specialists have been ...

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Showing results 1-20

Claim Assistant information

See Indiana salary details

$13

$20

$26

How much do claim assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for claim assistant in Indiana is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Indiana? The most popular types of Claim jobs in Indiana are:
What cities in Indiana are hiring for Claim Assistant jobs? Cities in Indiana with the most Claim Assistant job openings:
Infographic showing various Claim Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,663 per year, or $20 per hour.
Workers' Compensation Associate Claim Representative (Early Talent) - Eastern Alliance

Workers' Compensation Associate Claim Representative (Early Talent) - Eastern Alliance

ProAssurance Corporation

Carmel, IN • On-site

Full-time

Posted 16 days ago


Job description

An exciting opportunity exists to join the ProAssurance family of companies!
Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?
At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.
This position supports our workers' compensation line of business, Eastern Alliance.
External candidates will report to our Carmel IN office location approximately two days per month. Internal candidates will also work a hybrid work arrangement, but can be based out of any Eastern Alliance office location.
The primary responsibility of this position is to consistently execute the Company's ecovery® Return to Wellness philosophy and business model that leads to better outcomes for our injured workers and insureds. Responsibilities of this position include managing the unassigned medical only claims in the region and all aspects of assigned claims, including verifying coverage, investigating, managing, and resolving non-complex workers' compensation claims for the Company's customers under direct supervision, following established Company requirements and procedures, and promptly establishing and maintaining accurate reserves. Actively participate in training opportunities for promotion into other positions within the regional claim organization or to excel in this position.
What you'll do:
  • 35% - Responds to calls from policyholders, injured workers and providers and directs medical care, where jurisdictionally appropriate, for the unassigned medical only claims.
  • 20% - Reviews medical invoices for unassigned medical only claims. Contacts insureds, injured workers and/or medical providers as necessary to investigate and approve appropriate invoices for payment within established timeframes.
  • 10% - Promptly investigate all assigned claims to establish trust and rapport with all parties, accurately assess coverage, determine the nature and extent of the injuries sustained, and reinforce Return to Wellness expectations. Make fair and timely determinations of compensability. Demonstrate empathy, professionalism, integrity, and objectivity at all times. Prepare reports and forms as required by jurisdictional regulations and by the Company's established procedures. Promptly establish and maintain case reserves that accurately reflect the anticipated financial exposure on each claim; revise reserves promptly based on changes in facts and circumstances. Identify subrogation potential.
  • 10% - Complete ongoing claim management activities proactively and with a sense of urgency in accordance with the ecovery® Return to Wellness philosophy to execute the established plan of action and achieve favorable outcomes for all parties. Maintain, cultivate, and develop high quality, collaborative working relationships with all parties, including injured workers, agents, customers, and co-workers. Maintain regular contact by telephone and correspondence with all parties. Seek complete information necessary to manage claims and achieve favorable outcomes. Respond to inquiries in a timely, courteous, and professional manner.
  • 10% - Proactively seek coaching and guidance to develop technical knowledge and skills. Work collaboratively with supervisor/manager to establish and follow a meaningful professional development plan in order to prepare for promotional opportunities within the Company or to excel in this position. Seek out professional growth and development opportunities through attendance and participation in insurance related events, functions, seminars, classes and conferences.
  • 5% - Assist with special projects as assigned.
  • 5% - Travel to customer, agency and industry meetings occasionally.
  • 5% - Participate in department meetings and other duties as assigned.

What we're looking for:
  • Bachelor's degree is preferred; a HS Diploma/GED with a minimum of eight years of experience working in a medical, legal or an insurance environment can replace the degree requirement.
  • Basic knowledge of medical terminology, common medical procedures and treatments preferred.
  • Some knowledge of applicable state laws and industry standards preferred.
  • Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
  • Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
  • Empathic listener with the ability to listen and respond to another person in a way that engenders mutual understanding and trust.
  • Advanced analytical ability, to analyze and interpret information; and make profitable decisions regarding claims payments.
  • Excellent organizational and time management skills.
  • Attention to detail in processing all information, establishing priorities and meeting deadlines.
  • Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
  • Ability to assess the urgency and importance of a situation and take appropriate action.
  • Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels; both in and outside of the organization including agency partners, outside customers and clients.
  • Ability to maintain confidential information.

#LI-Hybrid
We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.
For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style.
The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. A Talent Acquisition team member may review your application and contact you before the assessment is complete. These assessments are Behavioral and Cognitive, and each assessment takes less than 12 minutes to complete.
After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).
Note: If you already completed the assessments as part of an application with us, we may have results on file and you may not receive the emails inviting you to take the assessments. If you are moving forward in the process, a Talent Acquisition team member will confirm if we already have your assessment results.
Position Salary Range
$19.43 - $32.06The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.
Build your career with us and enjoy access to a best-in-class benefits program.