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Chargeback Specialist Jobs (NOW HIRING)

Ward North American

Claims Specialist

San Antonio, TX · On-site

$18.50 - $19.50/hr

Claims Specialist - Moving & Storage Schedule: Monday-Friday, 8:00 AM-5:00 PM Position: Full-Time ... Calculate settlements, deductibles, liabilities, and chargebacks. * Identify responsible parties ...

Beltmann

Claims Specialist

San Antonio, TX · On-site

$18.50 - $19.50/hr

Claims Specialist - Moving & Storage Schedule: Monday-Friday, 8:00 AM-5:00 PM Position: Full-Time ... Calculate settlements, deductibles, liabilities, and chargebacks. * Identify responsible parties ...

Approvely

Payments Product Support Specialist This is a remote position. About Approvely Approvely is a fast ... Experience with chargeback management, KYC, fraud prevention, and player validation processes.

Approvely

Payments Product Support Specialist This is a remote position. About Approvely Approvely is a fast ... Experience with chargeback management, KYC, fraud prevention, and player validation processes.

PenFed Credit Union

Card Dispute Specialist

Omaha, NE · Hybrid

$16.82 - $28.92/hr

Overview PenFed is hiring a (Hybrid) Card Disputes Specialist at our Omaha, Nebraska Service Center ... Minimum of two (2) years of direct work experience in a large card disputes or fraud chargeback ...

OOFOS

Customer Compliance Specialist

Braintree, MA · On-site

The Customer Compliance Specialist plays a critical role in ensuring OOFOS delivers best-in-class ... By proactively managing compliance programs, reducing chargebacks, optimizing processes, and ...

PennEngineering

Order Fulfillment Specialist

Tonawanda, NY · On-site

$15.75 - $20.75/hr

The Order Fulfillment Specialist is a Warehouse role responsible for the end-to-end fulfillment of ... Send Advanced Shipment Notices as necessary to prevent vendor chargebacks and ensure 100 ...

Camdennational

Payment Dispute Specialist

Portland, ME · On-site

The Payment Dispute Specialist supports the Bank's payment dispute program by processing and ... Submit, manage, and respond to chargebacks, representments, pre-arbitration, and arbitration cases ...

B. Braun Group

Contract Specialist

Allentown, PA · On-site

$24 - $29/hr

Contract Specialist Company: B. BRAUN MEDICAL (US) INC Job Posting Location: Allentown (861 Marcon ... Process contract amendments, escalations, chargeback additions, credits, and pricing updates.

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Chargeback Specialist information

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How much do chargeback specialist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for chargeback specialist in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is a chargeback specialist?

A Chargeback Specialist is a professional responsible for handling disputes between customers and merchants regarding credit or debit card transactions. They investigate claims of unauthorized transactions or billing errors, gather evidence, and communicate with banks and credit card companies to resolve chargeback cases. Their work helps protect both consumers and businesses from fraud and ensures compliance with payment industry regulations.

What does a chargeback specialist do?

A chargeback specialist is responsible for processing and reconciling vendor and customer disputes, posting chargeback credit card charges, maintaining documentation of chargebacks, and updating revenue reports when necessary. In this career, you may also resolve merchant disputes associated with a previous transaction and analyze cases of chargeback fraud. Your exact job duties as a chargeback specialist may vary by industry, so additional responsibilities may exist in more technical sectors such as pharmaceuticals or industries that are highly regulated by law. Regardless of industry, this job requires a high degree of problem-solving skills and record keeping experience. In addition, you are often in charge of direct communications with merchants, so interpersonal skills are crucial.

What are the key skills and qualifications needed to thrive as a chargeback specialist, and why are they important?

To thrive as a Chargeback Specialist, you need strong analytical skills, attention to detail, and a solid understanding of payment processing and financial regulations, often supported by a degree in finance, business, or a related field. Familiarity with dispute management software, payment gateways, and industry platforms such as Visa Resolve Online or Mastercard Claims Manager is typically required. Excellent communication, problem-solving abilities, and organizational skills help you manage cases efficiently and interact with clients or financial institutions. These competencies are crucial for minimizing financial losses, ensuring regulatory compliance, and maintaining positive customer relationships.

What are some common challenges faced by chargeback specialists, and how can they be addressed?

Chargeback Specialists often encounter challenges such as tight response deadlines, managing large volumes of disputes, and navigating complex payment network rules. Staying organized and developing efficient workflows for document collection and case tracking are essential to meeting deadlines. Regular training on industry regulations and collaborating closely with customer service, fraud prevention, and finance teams can help ensure accurate and timely responses, reducing the risk of financial losses for the organization.

What is the difference between Chargeback Specialist vs Payment Processor?

AspectChargeback SpecialistPayment Processor
CredentialsKnowledge of payment networks, dispute resolutionTechnical understanding of payment systems, certifications vary
Work EnvironmentFinancial institutions, merchant servicesPayment processing companies, banks
Industry UsageHandling disputes, reducing chargebacksFacilitating transactions, processing payments
Common Search IntentDifference in roles, responsibilitiesRole comparison, job functions

While both roles operate within the payments industry, a Chargeback Specialist focuses on resolving disputes and managing chargebacks, whereas a Payment Processor handles the technical and operational aspects of processing transactions. Understanding these differences helps job seekers identify the right career path in financial services.

More about Chargeback Specialist jobs

What cities are hiring for Chargeback Specialist jobs?

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What are the most commonly searched types of Chargeback Specialist jobs?

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What states have the most Chargeback Specialist jobs?

States with the most job openings for Chargeback Specialist jobs include:

What are popular job titles related to Chargeback Specialist jobs?

For Chargeback Specialist jobs, the most frequently searched job titles are:

Chargeback Specialist jobs near you
Infographic showing various Chargeback Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.

Claims Specialist

Ward North American

San Antonio, TX • On-site

$18.50 - $19.50/hr

Full-time

Re-posted 23 hours ago

Job description

Claims Specialist - Moving & Storage
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Position: Full-Time
Salary: $18.50-$19.50
Key Responsibilities
  • Manage claims from initial submission through settlement and closure.
  • Review inventories, condition reports, photographs, estimates, delivery documents, and other moving records to determine liability.
  • Prioritize claims based on urgency, severity of damage, deadlines, and customer needs.
  • Maintain accurate claim files, notes, documentation, and follow-up tasks.
  • Calculate settlements, deductibles, liabilities, and chargebacks.
  • Identify responsible parties and communicate financial liability when applicable.
  • Communicate claim decisions professionally with customers, drivers, agents, vendors, and internal teams.
  • Handle difficult conversations and disputes professionally and confidently.
  • Follow established daily tasks, procedures, and timelines while managing a high-volume workload.

Qualifications
  • Strong computer and data entry skills with the ability to learn multiple systems.
  • Excellent attention to detail, organization, and time-management skills.
  • Ability to multitask and prioritize changing workloads.
  • Strong reading comprehension and ability to interpret detailed documentation.
  • Basic accounting/math skills for settlements, liability, and chargebacks.
  • Strong written and verbal communication skills.
  • Comfortable making decisions and communicating liability to responsible parties.
  • Able to work independently and follow claims through to completion.
  • Previous claims, moving & storage, transportation, logistics, or related experience is preferred but not required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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