The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent
Jackson, WY · On-site
$25/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent
Jackson, WY · On-site
$25/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent
San Diego, CA · On-site
$17.85 - $22.25/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent
San Diego, CA · On-site
$17.85 - $22.25/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent
$17.85/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent
$17.85/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent
Orlando, FL · On-site
$15 - $15.50/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position This pay for this position starts at $15.00 / hour ($15 ...
Return Agent
Orlando, FL · On-site
$15 - $15.50/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position This pay for this position starts at $15.00 / hour ($15 ...
Return Agent
$15 - $15.50/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position This pay for this position starts at $15.00 / hour ($15 ...
Return Agent
$15 - $15.50/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position This pay for this position starts at $15.00 / hour ($15 ...
Seasonal Return Agent
Raleigh, NC · On-site
$14/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Seasonal Return Agent
Raleigh, NC · On-site
$14/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process and assists all customers with the rental return process. Provides professional ...
New
The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process and assists all customers with the rental return process. Provides professional ...
New
Return Agent - Richmond Airport
Richmond, VA · On-site
$17.50 - $18.75/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent - Richmond Airport
Richmond, VA · On-site
$17.50 - $18.75/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent - Sacramento Airport
Sacramento, CA · On-site
$19/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent - Sacramento Airport
Sacramento, CA · On-site
$19/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent- Reagan Airport
Arlington, VA · On-site
$18.50/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position This position pays $18.50 / hour and is located at the ...
Return Agent- Reagan Airport
Arlington, VA · On-site
$18.50/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position This position pays $18.50 / hour and is located at the ...
Return Agent - Kona Airport
Kailua Kona, HI · On-site
$19.50/hr
The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process and assists all customers with the rental return process. Provides professional ...
New
Return Agent - Kona Airport
Kailua Kona, HI · On-site
$19.50/hr
The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process and assists all customers with the rental return process. Provides professional ...
New
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position This position is located at the Harrisburg Airport, 2 ...
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position This position is located at the Harrisburg Airport, 2 ...
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position This position pays $18.50 / hour and is located at the ...
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position This position pays $18.50 / hour and is located at the ...
Return Agent - Norfolk Airport
Norfolk, VA · On-site
$17.50/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent - Norfolk Airport
Norfolk, VA · On-site
$17.50/hr
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent - Alamo Maui Airport
Kahului, HI · On-site
$19.50/hr
Overview Enterprise Mobility has an exciting opportunity for a Full Time Return Agent at the Maui Airport - Alamo Rent a Car location. Shift Schedule: 40 hours per week, various shifts between 2:30pm ...
Return Agent - Alamo Maui Airport
Kahului, HI · On-site
$19.50/hr
Overview Enterprise Mobility has an exciting opportunity for a Full Time Return Agent at the Maui Airport - Alamo Rent a Car location. Shift Schedule: 40 hours per week, various shifts between 2:30pm ...
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.
Return Agent information
See salary details
$5.29 - $7.06
0% of jobs
$7.06 - $8.83
0% of jobs
$8.83 - $10.60
0% of jobs
$10.60 - $12.37
2% of jobs
$12.37 - $14.14
13% of jobs
$14.63 is the 25th percentile. Wages below this are outliers.
$14.14 - $15.91
38% of jobs
$15.91 - $17.68
11% of jobs
$19.45 is the 75th percentile. Wages above this are outliers.
$17.68 - $19.45
11% of jobs
$19.45 - $21.22
14% of jobs
$21.22 - $22.99
6% of jobs
$22.99 - $24.76
5% of jobs
$5
$17
$24
How much do return agent jobs pay per hour?
As of Jul 24, 2026, the average hourly pay for return agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.
What are the main challenges a Return Agent faces when processing vehicle returns, and how can they be managed effectively?
One of the main challenges a Return Agent encounters is handling high customer volume during peak times while ensuring each vehicle is thoroughly inspected for damages and cleanliness. Balancing speed with attention to detail is crucial to avoid missing any issues that could incur costs or affect customer satisfaction. Effective communication with customers and coordination with the cleaning and maintenance teams help streamline the process. Developing strong organizational skills and remaining calm under pressure are key strategies for managing these challenges successfully.
What is the difference between Return Agent vs Customer Service Representative?
| Return Agent | Customer Service Representative |
|---|---|
| Handles product returns, exchanges, and refunds | Assists customers with inquiries, complaints, and product information |
| Requires knowledge of return policies and inventory systems | Requires communication skills and product knowledge |
| Work environment often in retail or warehouse settings | Work environment in call centers, retail, or office settings |
| Commonly employed by retail stores, e-commerce companies | Employed across various industries including retail, telecom, and service sectors |
Return Agents focus specifically on processing product returns and managing related logistics, while Customer Service Representatives handle a broader range of customer interactions, including inquiries and complaints. Both roles require strong communication skills, but Return Agents typically need specialized knowledge of return policies and inventory systems. Understanding these differences helps employers and job seekers identify the right role based on their skills and industry needs.
What does a Return Agent do?
A Return Agent is responsible for processing the return of rental vehicles or equipment, ensuring that all returned items are inspected for damage, fuel levels, and cleanliness. They interact with customers to finalize rental agreements, address any outstanding charges, and provide excellent customer service during the return process. Return Agents also document the condition of returned items and coordinate with other team members for cleaning and maintenance. Their role is essential in ensuring efficient operations and customer satisfaction.
What are the key skills and qualifications needed to thrive as a Return Agent, and why are they important?
To thrive as a Return Agent, you need strong customer service abilities, attention to detail, and basic data entry skills, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and company return policies is essential. Excellent communication, problem-solving, and patience help you effectively handle customer concerns and resolve issues smoothly. These skills ensure efficient processing of returns, customer satisfaction, and adherence to company procedures.
More about Return Agent jobs
Who are the top companies hiring for Return Agent jobs? The top employers for Return Agent jobs are:
What states have the most Return Agent jobs? States with the most job openings for Return Agent jobs include:
What are popular job titles related to Return Agent jobs? For Return Agent jobs, the most frequently searched job titles are:
$25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Enterprise Holdings rating
7.2
Based on 267 frontline employees who took The Breakroom Quiz
96th of 150 rated vehicle equipment hire
Job description
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
This pay for this position starts at $25
This position is located onsite at the Jackson Hole Airport
We offer:
- Paid time off
- Employee rental car discounts
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
We have multiple schedules avalaible. You must be able to work on the weekends.
We are hiring now for immediate openings. Responsibilities include:
- Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
- Remind customer to check for personal belongings
- Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
- Advise and review rental charges; and provide an accurate receipt to the customer
- Provide information in a professional and courteous manner regarding transportation to the airport terminal
- Thank customers using the prescribed dialogue
- Inquire about service, satisfaction and document dissatisfaction
- Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
- Use of proper statement to determine if vehicle is being returned with full tank of gas
- Complete a service alert for any mechanical and or body damage communicated by the customers.
- Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location
- Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
- Keep lot organized for ease of access and traffic flow
- Seek to improve job performance through self-assessment, skill development, training and goal setting
- Maintain a regular and reliable level of attendance and punctuality
- Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
-
High School Diploma or G.E.D. required
-
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
-
Apart from religious observation, must be able to work on the weekends
- Must be at least 18 years old
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