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Charge Capture Representative Jobs (NOW HIRING)

Duke University

CHARGE CODE AUDITOR

Durham, NC · On-site

Provide ongoing education to Birthing Center staff regarding charge capture expectations ... Serve as a resource to Billing, Patient Accounting, and insurance representatives to resolve ...

Vertek Staffing

Revenue Integrity Analyst

Franklin, TN · Remote

Healthcare Revenue Integrity Analyst - Edits & Charge Capture | Remote | Contract Schedule: Monday ... CRCR (Certified Revenue Cycle Representative) * RHIT (Registered Health Information Technician)

Monumenthealth

Revenue Integrity Analyst

Rapid City, SD · On-site

$24.19 - $30.24/hr

... charge capture, for assigned departments. * Identifies additional or corrected information needed to process a denied claim through communications with the Revenue Cycle team or payor representatives ...

Monument Health

Revenue Integrity Analyst

Rapid City, SD · On-site

$24.19 - $30.24/hr

... charge capture, for assigned departments. * Identifies additional or corrected information needed to process a denied claim through communications with the Revenue Cycle team or payor representatives ...

Monument Health

Revenue Integrity Analyst

Rapid City, SD · On-site

$24.19 - $30.24/hr

... charge capture, for assigned departments. * Identifies additional or corrected information needed to process a denied claim through communications with the Revenue Cycle team or payor representatives ...

Shriners Children's

Revenue Integrity Analyst

... are representative of services provided. Educates ancillary departmental and clinical staff on ... Responsibilities Conduct charge capture assessment activities including, interviews, research and ...

Shriners Children's

Revenue Integrity Analyst

... are representative of services provided. Educates ancillary departmental and clinical staff on ... Responsibilities Conduct charge capture assessment activities including, interviews, research and ...

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Charge Capture Representative information

What are the key skills and qualifications needed to thrive as a Charge Capture Representative, and why are they important?

To thrive as a Charge Capture Representative, you need a solid understanding of medical billing, coding practices, and healthcare reimbursement systems, often supported by a relevant associate degree or certification such as CPC (Certified Professional Coder). Familiarity with hospital information systems (HIS), electronic health records (EHRs), and coding software like ICD-10 and CPT is typically required. Attention to detail, analytical thinking, and effective communication are vital soft skills for ensuring accurate charge entry and collaboration with clinical staff. These skills are crucial for ensuring proper revenue capture, compliance with regulations, and minimizing billing errors in healthcare organizations.

What is a Charge Capture Representative?

A Charge Capture Representative is a healthcare professional responsible for ensuring that all services provided to patients are accurately documented and billed. They review medical records, physician notes, and other clinical documentation to identify billable procedures and services. Their work helps healthcare facilities maximize reimbursement and maintain compliance with billing regulations. Charge Capture Representatives play a crucial role in the revenue cycle by minimizing missed charges and reducing the risk of billing errors.

What is the difference between Charge Capture Representative vs Medical Billing Specialist?

AspectCharge Capture RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certification preferredHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, billing companies, healthcare facilities
Job FocusAccurately capturing charges at point of careProcessing and submitting claims, managing payments

While both roles are essential in healthcare revenue cycle management, a Charge Capture Representative primarily focuses on recording charges accurately during patient care, whereas a Medical Billing Specialist handles the claims process and payment collections. Understanding these differences helps healthcare providers optimize billing workflows and ensure proper reimbursement.

What are some common challenges faced by Charge Capture Representatives, and how can they be addressed?

Charge Capture Representatives often encounter challenges such as missing or incomplete clinical documentation, coding discrepancies, and keeping up with frequent regulatory changes. To address these, it’s essential to maintain proactive communication with clinical staff and coders, regularly attend training sessions, and utilize audit tools to ensure accuracy. By developing strong attention to detail and staying organized, Charge Capture Representatives can help minimize errors and improve the efficiency of the revenue cycle.
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Infographic showing various Charge Capture Representative job openings in the United States as of May 2026, with employment types broken down into 61% Full Time, 30% Part Time, and 9% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.
CHARGE CODE AUDITOR

CHARGE CODE AUDITOR

Duke University

Durham, NC • On-site

Full-time

Posted 11 days ago

Duke University rating

6.5

Company rating: 6.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

435th of 532 rated colleges and universities

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Duke Nursing Highlights:
  • Duke University Health System is designated as a Magnet organization
  • Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance (based on eligibility)

Occ Summary
The Charge Code Auditor for the Birthing Center is responsible for ensuring accurate, complete, and timely charge capture for all hospital obstetric services, including OB Emergency Department (OB ED) visits, OB Operating Room procedures, vaginal and cesarean deliveries, newborn hearing screens, and circumcisions. This role audits nursing documentation and patient charges, identifies discrepancies, and collaborates with clinical and operational leaders to ensure compliance with billing standards and regulatory requirements. The position directly supports revenue integrity and accurate reimbursement for the Birthing Center.
Shift: Mon-Fri 8 hour shifts
Work Performed
  • Reconcile daily census and charges for all Birthing Center service areas, including OB ED, Labor & Delivery, OB OR, and Postpartum/Newborn Care.
  • Review patient charts for completeness and verify that all services-OB ED evaluations, delivery charges, OB OR procedures, hearing screens, and circumcisions-are accurately documented and captured.
  • Identify missing, incomplete, or incorrect charges and update charge sheets according to departmental and organizational standards.
  • Communicate with nursing staff, providers, and ancillary teams to obtain required documentation for accurate billing.
  • Escalate charging or documentation issues to the appropriate department manager or clinical leader.
  • Provide ongoing education to Birthing Center staff regarding charge capture expectations, documentation standards, and updates to charge codes or workflows.
  • Track supply item usage in the OB OR and ensure appropriate charge codes are created or updated when needed.
  • Enter all applicable patient charge codes into the designated information systems, ensuring accuracy and timeliness.
  • Serve as a resource to Billing, Patient Accounting, and insurance representatives to resolve billing questions, denials, or patient inquiries related to obstetric services.
  • Maintain a working knowledge of medical record standards, regulatory requirements, and payer-specific billing rules related to obstetric and newborn care.
  • Develop, maintain, and update written policies, procedures, and guidelines for charge capture within the Birthing Center.

Knowledge, Skills, and Abilities
  • Knowledge of the scope of practice for registered nurses in obstetric settings.
  • Understanding of obstetric workflows, including OB ED triage, labor management, delivery processes, OB OR procedures, postpartum care, and newborn services.
  • Ability to assess nursing documentation for accuracy, completeness, and compliance with billing requirements.
  • Familiarity with supplies, equipment, and procedural steps associated with vaginal deliveries, cesarean sections, and OB OR cases.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced clinical environment.
  • Strong communication skills and the ability to collaborate effectively with nursing, providers, billing teams, and leadership.
  • Proficiency with computer systems and willingness to learn new software platforms.
  • Ability to remain focused, organized, and detail-oriented during prolonged periods of chart review.
  • Working knowledge of JCAHO and other regulatory requirements related to documentation and billing.

Level Characteristics
The Charge Code Auditor serves as a key representative of Birthing Center leadership in ensuring revenue integrity. This position directly impacts reimbursement and must work both collaboratively and independently to meet audit and billing deadlines.
Minimum Qualifications
Education
BSN Required
Experience
Three years of nursing experience is required
Degrees, Licensures, Certifications
Current or compact RN licensure in the state of North Carolina required. BLS required.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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