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Charge Capture Representative Jobs (NOW HIRING)

CommonSpirit Health

Cash Posting Rep

Chattanooga, TN · On-site

As a Charge Capture Representative, you will be a central figure responsible for the accurate and timely capture of all billable services and procedures, directly impacting our revenue cycle and ...

Duke Health

CHARGE CODE AUDITOR

Durham, NC · On-site

Provide ongoing education to Birthing Center staff regarding charge capture expectations ... Serve as a resource to Billing, Patient Accounting, and insurance representatives to resolve ...

Duke University

CHARGE CODE AUDITOR

Durham, NC · On-site

Provide ongoing education to Birthing Center staff regarding charge capture expectations ... Serve as a resource to Billing, Patient Accounting, and insurance representatives to resolve ...

Duke Health

CHARGE CODE AUDITOR

Durham, NC

Provide ongoing education to Birthing Center staff regarding charge capture expectations ... Serve as a resource to Billing, Patient Accounting, and insurance representatives to resolve ...

Duke University

CHARGE CODE AUDITOR

Durham, NC · On-site

Provide ongoing education to Birthing Center staff regarding charge capture expectations ... Serve as a resource to Billing, Patient Accounting, and insurance representatives to resolve ...

Vertek Staffing

Revenue Integrity Analyst

Franklin, TN · Remote

Healthcare Revenue Integrity Analyst - Edits & Charge Capture | Remote | Contract Schedule: Monday ... CRCR (Certified Revenue Cycle Representative) * RHIT (Registered Health Information Technician)

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Charge Capture Representative information

What is a charge capture representative?

A Charge Capture Representative is a healthcare professional responsible for ensuring that all services provided to patients are accurately documented and billed. They review medical records, physician notes, and other clinical documentation to identify billable procedures and services. Their work helps healthcare facilities maximize reimbursement and maintain compliance with billing regulations. Charge Capture Representatives play a crucial role in the revenue cycle by minimizing missed charges and reducing the risk of billing errors.

What are the key skills and qualifications needed to thrive as a charge capture representative?

To thrive as a Charge Capture Representative, you need a solid understanding of medical billing, coding practices, and healthcare reimbursement systems, often supported by a relevant associate degree or certification such as CPC (Certified Professional Coder). Familiarity with hospital information systems (HIS), electronic health records (EHRs), and coding software like ICD-10 and CPT is typically required. Attention to detail, analytical thinking, and effective communication are vital soft skills for ensuring accurate charge entry and collaboration with clinical staff. These skills are crucial for ensuring proper revenue capture, compliance with regulations, and minimizing billing errors in healthcare organizations.

What are some common challenges faced by charge capture representatives, and how can they be addressed?

Charge Capture Representatives often encounter challenges such as missing or incomplete clinical documentation, coding discrepancies, and keeping up with frequent regulatory changes. To address these, it’s essential to maintain proactive communication with clinical staff and coders, regularly attend training sessions, and utilize audit tools to ensure accuracy. By developing strong attention to detail and staying organized, Charge Capture Representatives can help minimize errors and improve the efficiency of the revenue cycle.

What is the difference between Charge Capture Representative vs Medical Billing Specialist?

AspectCharge Capture RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; certification preferredHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, billing companies, healthcare facilities
Job FocusAccurately capturing charges at point of careProcessing and submitting claims, managing payments

While both roles are essential in healthcare revenue cycle management, a Charge Capture Representative primarily focuses on recording charges accurately during patient care, whereas a Medical Billing Specialist handles the claims process and payment collections. Understanding these differences helps healthcare providers optimize billing workflows and ensure proper reimbursement.

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Charge Capture Representative jobs near you
Infographic showing various Charge Capture Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution.

Charge Capture Representative

Allina Health

Saint Paul, MN • On-site

$23.22 - $31.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Review clinical documentation and accurately assess and enter charges for Emergency, Outpatient, and Observation services.

  • Examine financial reports for accuracy, process charge entries, and monitor charts for compliance and errors.

  • Identify, analyze, and correct charge capture errors, including double charging, omissions, and missing notes.

Allina Health rating

7.9

Company rating: 7.9 out of 10

Based on 282 frontline employees who took The Breakroom Quiz

111th of 898 rated healthcare providers

Job description

Location Address:
333 Smith Ave NSaint Paul, MN 55102-2344
Date Posted:
August 28, 2026
Department:
62000622 Charge Capture
Shift:
Day (United States of America)
Shift Length:
8 hour shift
Hours Per Week:
40
Union Contract:
Non-Union-NCT
Weekend Rotation:
None
Job Summary:
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.
Key Position Details:
  • 1.0 FTE (80 hours per two-week pay period)
  • 8-hour day shift
  • No weekends
  • Remote position; must reside within commuting distance of United Hospital, Saint Paul, MN

Job Description:
Responsible for reviewing clinical documentation and accurately assessing and entering charges for Emergency, Outpatient, and Observation services. Using medical software to correctly capture all billable charges. Identifies inconsistencies in medical reports and works with leadership and operations staff to improve charge capture and error correction and assists in analyzing related billing errors and omissions.
Principle Responsibilities
  • Ensures charges captured in an appropriate and timely manner.
    • Reviews, calculates, and enters charges in the electronic medical record (EMR).
    • Examines financial reports for accuracy edits.
    • Processes and completes charge entry.
    • Monitors and audits charts.
    • Ensures charges are compliant with federal regulations.
    • Strong partnership with a variety of departments that may include coding, finance, providers, site leadership etc. to assist with provider productivity and usage of dummy codes audits.
    • Problem solves to identify missing notes and charges working directly with providers until the missing item(s) are completed.
  • Identifies, analyzes, and edits charge capture errors.
    • Identifies and investigates double charging, errors, and omissions and edits charges prior to data entry.
    • Reconciliation of inpatient and outpatient hospital professional fees to identify missing charges and/or notes.
    • Manages 3050WQ to ensure correct code, appropriate revenue department and Place of are accurate for all EM182 dummy codes.
    • Management of Charge Review, Claim Edit, Account and Follow Up WQs.
    • Verifies insurance eligibility and completes automated insurance eligibility verification, when applicable and appropriately documents information in Epic.
    • Problem solves to identify and submit resolution to patient/client problems or issues, direct calls to appropriate department for resolution. Adjust accounts within guidelines.
      • Updates patient demographic and insurance information.
    • Registers patients as needed for billing for places of service outside of Allina.
    • Follows-up regarding billing and quality of care issues, complaints/concerns. Document all contacts as directed by policy and where appropriate involving of care concerns/complaints.
    • Maintains current knowledge on Patient Bill of Rights and problem solving.
    • Refers quality of care complaints to appropriate department within Allina.
      • Recommends account resolutions.
    • Works with Revenue Cycle Management, clinic/hospital sites and providers throughout Allina to obtain referrals and prior authorizations for encounters that have been denied by the payers.
    • Reviews and resolve accounts that are complex and require a higher degree of expertise and critical thinking.
  • Identifies workflow problems.
    • Works directly with providers and site leadership to address workflow issues and discuss opportunities for education to ensure providers have the tools necessary Informs manager about deficits in documentation for revenue efficiency and accuracy.
  • Other duties as assigned.

Required Qualifications
  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
  • 2 to 5 years of experience working in health care insurance, billing, and charging

Preferred Qualifications
  • High school diploma or GED
  • Associate's or Vocational degree in business, healthcare, or related field
  • 2 to 5 years of medical terminology experience

Licenses/Certifications
  • Certified Coding Specialist - American Health Information Management Association (AHIMA) preferred upon hire

Physical Demands
  • Sedentary:
  • Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range
Pay Range: $23.22 to $31.83 per hour
The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.
Benefit Summary
Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.
Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.
We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.
Benefits include:
  • Medical/Dental
  • PTO/Time Away
  • Retirement Savings Plans
  • Life Insurance
  • Short-term/Long-term Disability
  • Voluntary Benefits (vision, legal, critical illness)
  • Tuition Reimbursement or Continuing Medical Education as applicable
  • Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
  • Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

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