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Channel Specialist Jobs (NOW HIRING)

Omaha Steaks

CRM Channel Specialist

Omaha, NE · On-site

The CRM Channel Specialist is responsible for building and deploying customer communications across their assigned channel - Email, SMS, or Chat. This role takes the strategy and creative brief ...

Omaha Steaks

CRM Channel Specialist

Omaha, NE · On-site

The CRM Channel Specialist is responsible for building and deploying customer communications across their assigned channel Email, SMS, or Chat. This role takes the strategy and creative brief, builds ...

ADP

Broker Channel Specialist

Atlanta, GA

ADP is hiring a Broker Channel Sales Representative . * Does the idea of hunting for new business alongside broker partners entice you? * Do you thrive on bringing industry-leading solutions to small ...

ADP

Broker Channel Specialist

Atlanta, GA · On-site

ADP is hiring a Broker Channel Sales Representative . * Does the idea of hunting for new business alongside broker partners entice you? * Do you thrive on bringing industry-leading solutions to small ...

ADP

Broker Channel Specialist

Greenville, SC · On-site

ADP is hiring a Broker Channel Sales Representative . * Does the idea of hunting for new business alongside broker partners entice you? * Do you thrive on bringing industry-leading solutions to small ...

ADP

Broker Channel Specialist

Greenville, SC

ADP is hiring a Broker Channel Sales Representative . * Does the idea of hunting for new business alongside broker partners entice you? * Do you thrive on bringing industry-leading solutions to small ...

Sinch

Channel Partner Manager - Specialist, Voice

DESCRIPTION As a Channel Partner - Specialist, Voice at Sinch, you'll help grow our Voice business through strategic partnerships with resellers, distributors, managed service providers, and other ...

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Channel Specialist information

See salary details

$48K

$68.7K

$91.5K

How much do channel specialist jobs pay per year?

As of Aug 22, 2026, the average yearly pay for channel specialist in the United States is $68,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a channel specialist?

A Channel Specialist is a professional responsible for managing and optimizing the relationships between a company and its distribution partners, such as resellers, retailers, or agents. They develop strategies to increase product sales through these channels, provide training and support to partners, and analyze performance data to identify areas for improvement. Channel Specialists often collaborate with sales, marketing, and product teams to ensure that partner strategies align with overall business goals. Their role is crucial in expanding market reach and driving revenue growth through indirect sales channels.

How does a channel specialist typically collaborate with sales and marketing teams to optimize channel performance?

A Channel Specialist frequently works alongside sales and marketing teams to develop and execute strategies that drive channel growth. This involves coordinating promotional campaigns, sharing market insights, and ensuring that channel partners are well-equipped with the latest product information and sales tools. Effective communication and regular meetings are common, as Channel Specialists act as a bridge between internal teams and external partners to resolve issues and track performance metrics. This collaborative approach helps align goals and maximize the effectiveness of channel programs.

What are the key skills and qualifications needed to thrive as a channel specialist, and why are they important?

To thrive as a Channel Specialist, you need expertise in sales strategy, channel management, and relationship building, often supported by a degree in business or marketing. Familiarity with CRM systems, sales analytics tools, and sometimes certifications in channel sales or partner management are typically required. Strong negotiation, communication, and problem-solving skills help you effectively manage partnerships and resolve conflicts. These skills ensure successful channel performance, increased revenue, and productive collaboration with partners.

What is the difference between Channel Specialist vs Digital Marketing Specialist?

AspectChannel SpecialistDigital Marketing Specialist
Required CredentialsBachelor's in Marketing, Communications, or related field; certifications like Google Ads or HubSpotBachelor's in Marketing, Digital Media, or related; certifications in SEO, SEM, or analytics
Work EnvironmentCollaborates with sales, marketing teams; manages specific sales channelsWorks across digital platforms; focuses on online campaigns and analytics
Employer & Industry UsageRetail, tech, consumer goods companiesAgencies, e-commerce, tech firms
Search & Comparison IntentYesYes

The main difference is that a Channel Specialist focuses on managing specific sales channels like retail or distribution, while a Digital Marketing Specialist concentrates on online marketing campaigns across digital platforms. Both roles require marketing knowledge and certifications but differ in their primary focus and work environment.

More about Channel Specialist jobs

What cities are hiring for Channel Specialist jobs?

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What states have the most Channel Specialist jobs?

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For Channel Specialist jobs, the most frequently searched job titles are:

Channel Specialist jobs near you
Infographic showing various Channel Specialist job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $68,714 per year, or $33 per hour.

CRM Channel Specialist

Omaha Steaks

Omaha, NE • On-site

Other

Re-posted 17 hours ago

Omaha Steaks rating

6.5

Company rating: 6.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

254th of 734 rated retailers

Job description

Job Summary:
The CRM Channel Specialist is responsible for building and deploying customer communications across their assigned channel - Email, SMS, or Chat. This role takes the strategy and creative brief, builds the communication inside the platform, ensures it's ready for QA, and sees it through to deployment.
This is a hands-on execution role that requires technical proficiency, strong attention to detail, and the ability to manage multiple builds simultaneously without letting quality slip. The CRM Channel Specialist is the person who makes sure what the strategy team envisions actually reaches the customer - correctly, on time, every time.
Major Job Responsibilities/Job Duties:
Communication Build & Deployment
  • Build customer communications (emails, SMS messages, chat flows) inside the CRM platform based on approved briefs and creative assets
  • Configure audience segmentation, send timing, suppression logic, and personalization tokens as directed
  • Prepare all sends for QA review - ensuring builds are complete, accurate, and ready for testing
  • Deploy approved communications on schedule and confirm successful delivery
  • Maintain organized records of all builds, send dates, and audience parameters

Quality & Accuracy
  • Self-review all builds before submitting for QA - checking links, images, copy, personalization, and audience targeting
  • Implement QA feedback quickly and accurately
  • Flag any discrepancies between the brief and available assets or technical limitations before build begins
  • Maintain a low error rate and take ownership of quality in your channel

Platform & Process
  • Stay current on platform capabilities and best practices for your assigned channel
  • Contribute to process improvements that make the team faster and more reliable
  • Support the CRM Manager with reporting and performance pulls as needed
  • Assist other channel specialists during high-volume periods
  • Upload html files for CEC to view and know which current offers are running

Knowledge, Skills and Abilities:
  • 4- year college degree or equivalent
  • Proficiency with at least one major ESP or CRM tool (Klaviyo, Cordial, Salesforce Marketing Cloud, Braze, Attentive, etc.)
  • Strong attention to detail - takes personal responsibility for accuracy
  • Ability to manage multiple builds and deadlines simultaneously
  • Basic HTML/CSS knowledge for email a plus
  • Understanding of segmentation, personalization, and CRM compliance basics
  • Team-oriented and communicative - raises issues early rather than late
  • Strong attention to detail - takes personal responsibility for accuracy
  • Ability to manage multiple builds and deadlines simultaneously
  • Basic HTML/CSS knowledge for email a plus
  • Understanding of segmentation, personalization, and CRM compliance basics
  • Team-oriented and communicative - raises issues early rather than late

Special Note:
  • Military Veterans and their spouses are encouraged to apply.

Our Commitment to Equal Opportunity & Your Privacy
EEO Statement:
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.
EEO is the Law
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