ZipRecruiter

Log In

1

Channel Support Specialist Jobs (NOW HIRING)

SEI Investments

Client Support Specialist

Mont Clare, PA · On-site

$18 - $24.25/hr

Client Support Specialist SEI's Wealth business is seeking a Client Support Specialist to join our ... Experience in multi-channel communication mediums, including virtual meetings, live video, recorded ...

Reflex USA

Operations Support Specialist

Austin, TX · On-site

$51K - $68K/yr

Operations Support Specialist Reflex is changing the way that 15-million Americans work in retail ... channel support (via phone, SMS, email, and Slack), while finding creative solutions to real-time ...

SEI Investments

Client Support Specialist

Oaks, PA · Hybrid

$18.50 - $24.75/hr

As a Client Support Specialist, you will serve as the primary internal point of contact for ... Experience in multi-channel communication mediums, including virtual meetings, live video, recorded ...

SEI

Client Support Specialist

Oaks, PA · On-site

$18.50 - $24.75/hr

As a Client Support Specialist, you will serve as the primary internal point of contact for ... Experience in multi-channel communication mediums, including virtual meetings, live video, recorded ...

SEI Investments

Client Support Specialist

Oaks, PA · On-site

$18.50 - $24.75/hr

As a Client Support Specialist, you will serve as the primary internal point of contact for ... Experience in multi-channel communication mediums, including virtual meetings, live video, recorded ...

Reflex

Operations Support Specialist

Austin, TX

$51K - $68K/yr

About this role Reflex is growing fast, and we're looking for an Operations Support Specialist to ... Provide omni-channel support (via phone, SMS, email, and Slack), while finding creative solutions ...

next page

Showing results 1-20

All JobsBusiness JobsMarketing JobsChannel Marketing Specialist JobsChannel Support Specialist Jobs

Channel Support Specialist information

See salary details

$48K

$68.7K

$91.5K

How much do channel support specialist jobs pay per year?

As of Aug 22, 2026, the average yearly pay for channel support specialist in the United States is $68,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a channel support specialist?

A Channel Support Specialist is a professional who assists partners, resellers, or distributors in a company's sales channel. They provide support with product information, order processing, troubleshooting, and training to ensure smooth operations and strong relationships between the company and its channel partners. Their goal is to help partners succeed in selling and supporting the company's products or services. Channel Support Specialists often serve as the main point of contact for channel-related inquiries and issues.

What are the key skills and qualifications needed to thrive as a channel support specialist?

A Channel Support Specialist needs a solid understanding of sales processes, customer service, and channel partner management, often supported by a degree in business or related experience. Familiarity with CRM software, partner portals, and ticketing systems is typically required. Strong communication, problem-solving, and organizational skills help build positive relationships and efficiently resolve partner issues. These competencies ensure effective support of channel partners, driving sales growth and customer satisfaction.

How does a channel support specialist typically collaborate with sales and partner teams to resolve issues?

Channel Support Specialists play a key role in bridging communication between internal sales teams and external channel partners. They frequently coordinate with sales representatives to clarify partner needs, address product or process questions, and ensure that partner issues are resolved promptly. This often involves managing support tickets, escalating technical problems to the appropriate departments, and proactively following up to ensure satisfaction. Effective collaboration requires strong interpersonal skills and the ability to balance the interests of both the company and its partners.

What does a channel support specialist do?

A channel support specialist provides technical assistance and customer service to partners or clients within a company's distribution or sales channels. They troubleshoot issues, offer product guidance, and ensure smooth communication between the company and its channel partners, often using tools like CRM systems and maintaining knowledge of product offerings. Strong communication skills and technical knowledge are essential for this role.
More about Channel Support Specialist jobs

What job categories do people searching Channel Support Specialist jobs look for?

The top searched job categories for Channel Support Specialist jobs are:

Channel Support Specialist jobs near you
Infographic showing various Channel Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,714 per year, or $33 per hour.

Business Planning & Channel Support Specialist - Document Scanners & Specialty Printer

Canon U.S.A., Inc.

Melville, NY • On-site

$69K - $103K/yr

Full-time

Re-posted 11 days ago

Canon U.S.A. rating

7.7

Company rating: 7.7 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

80th of 159 rated electronics manufacturers

Job description

About the Role
Canon USA in Melville, NY is currently seeking a Business Planning & Channel Support Specialist - Document Scanners & Specialty Printer (Specialist, Business Planning). The Business Planning & Channel Support Specialist - Document Scanners & Specialty Printer is responsible for developing and executing business planning, inventory and procurement control. Additionally, the role supports B2B partners in the US market to maximize sales performance, optimize inventory, and ensure successful product launches. This position requires analytical capabilities, cross-functional collaboration skills, and the ability to work effectively with internal/external members.
This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Your Impact
Business Planning for Scanner and Specialty Printer
- Conduct market, competitor, and channel analysis across US Market
- Develop Strategic Plans
- Support budgeting and monthly business reviews
- Create and improve demand forecasts
- Sales & Operations Planning (S&OP)
- Inventory management
- Procurement control
- Process improvement
US B2B Channel Partner Support
- Support key B2B partners (e.g., Reseller/Direct Marketer/Dealer/WTS)
- Analyze POS and inventory data to identify growth opportunities
- Plan and execute channel promotions and marketing programs
- Optimize online product pages and digital assets
- Coordinate new product launch planning with partners
- Identify and resolve issues related to demand shifts or inventory imbalance
- Prepare sales performance reports and propose improvement actions
About You: The Skills & Expertise You Bring
Bachelor's degree in Business, Marketing, Economics, Supply Chain, or related field preferred or equivalent experience required, plus 3 to 5 years of related experience
Experience working with multinational teams is highly desirable
Proficiency with spreadsheet and business analytics tools
Experience with MS Office and Google Workspace
Experience with BI tools (Power BI, Tableau) is a plus
Up to 25% travel is required
Ability to work during peak periods or time-zone-shifted meetings when needed
Individual must possess a clean valid state driver's license in order to obtain the position
This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
We are providing the anticipated salary range for this role: $69,300 - $103,770 annually.
Company Overview
About our Company -#CUSA
Workstyle Description
Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Posting Tags
#PM19 #LI-AV1 #LI-HYBRID

What Canon U.S.A. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply