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Channel Partner Support Specialist Jobs (NOW HIRING)

Partner Support Specialist, location is Remote (EMEA Time Zones). The start date is ASAP for this ... Prior experience supporting partner, channel, reseller, SI, or ISV programs * Experience ...

Our team members enjoy the freedom and support they receive to help our customers solve problems ... Cisco Business Value Specialist certification * Cisco Certified Business Value Practitioner ...

Our team members enjoy the freedom and support they receive to help our customers solve problems ... Cisco Business Value Specialist certification * Cisco Certified Business Value Practitioner ...

ADP is Hiring a Partner Support Specialist Are you ready to join a company that offers meaningful career growth and advancement opportunities throughout your journey? Do you want to be part of an ...

ADP is Hiring a Partner Support Specialist Are you ready to join a company that offers meaningful career growth and advancement opportunities throughout your journey? Do you want to be part of an ...

As a part-time Partner Support Specialist , you will have the amazing opportunity to interact with ... Coordinate with management to channel customer feedback to all areas of the business such as ...

Provide comprehensive, end-to-end support to our key partners, acting as a relationship manager. Employ proactive and reactive measures to ensure a "white glove" experience for our most valued ...

DESCRIPTION As a Channel Partner - Specialist, Voice at Sinch, you'll help grow our Voice business ... Support betterment in your community and beyond by taking paid time off to support a volunteer ...

$140K - $141K/yr

The Channel Partner Manager owns Tango's partner strategy and execution with Big 3 system ... Support partner-led and joint customer meetings, demos, events, webinars, trade shows, and demand ...

Channel Partner Manager

Boise, ID Β· On-site

$144K - $145K/yr

... specialists drive stunning ROI and sustained search engine dominance. We seek a seasoned Channel ... Provide training and support to agency partners * Implement strategies to drive growth and ...

Channel Partner Manager

$155K - $156K/yr

... supported, and aligned to Tango's value proposition. β€’ Educate channel partners on Tango's products, target buyers, competitive positioning, implementation approach, and customer use cases. β€’ ...

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Channel Partner Support Specialist information

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How much do channel partner support specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for channel partner support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

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What are popular job titles related to Channel Partner Support Specialist jobs?

For Channel Partner Support Specialist jobs, the most frequently searched job titles are:

Partner Support Specialist

San Francisco, CA β€’ Remote

Contractor

Medical, Dental, Vision, Retirement

Re-posted 28 days ago


Job description

Apply now: Partner Support Specialist, location is Remote (EMEA Time Zones). The start date is ASAP for this contract position.

Job Title: Partner Support Specialist Location-Type: Remote (Must work EMEA time zones) Start Date Is: ASAP Duration: 6 month Contract Compensation Range: 125-135/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship .

Job Description: Support and enhance the client's partner ecosystem by resolving escalated partner issues, improving support processes, and contributing to scalable self-service solutions.

Day-to-Day Responsibilities:

  • Resolve escalated partner support inquiries related to onboarding, portal access, program tiers, incentives, and partner program policies
  • Manage and prioritize the partner support queue while meeting service-level expectations
  • Route specialized issues to appropriate internal teams including Partner Success, Account Management, Legal, and Deal Desk
  • Analyze recurring support trends and identify automation or self-service opportunities
  • Maintain and improve knowledge base content, FAQs, and support documentation
  • Identify and escalate system, access, or data integrity issues
  • Collaborate with cross-functional teams to communicate widespread partner-impacting issues

Minimum Requirements:

  • 2–4 years of experience in B2B support, customer operations, partner operations, or program operations
  • Must work EMEA time zones
  • Experience managing a support queue with defined service levels and quality standards
  • Strong written communication skills with the ability to handle partner-facing interactions professionally
  • Ability to troubleshoot issues, identify root causes, and recognize recurring patterns
  • Comfortable working cross-functionally and escalating issues appropriately
  • Ability to balance customer satisfaction with policy enforcement
  • Experience working in fast-paced, process-driven environments
Preferred Qualifications:
  • Experience with Salesforce Service Cloud, Zendesk, Intercom, or similar support platforms
  • Prior experience supporting partner, channel, reseller, SI, or ISV programs
  • Experience maintaining knowledge bases, FAQs, or help center content
  • Additional language proficiency supporting global partners
  • Exposure to AI-enabled support environments and automation initiatives