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Manager Partner Support Specialist Jobs (NOW HIRING)

Mondo

Partner Support Specialist

San Francisco, CA · Remote

Partner Support Specialist, location is Remote (EMEA Time Zones). The start date is ASAP for this ... Manage and prioritize the partner support queue while meeting service-level expectations * Route ...

ADP

Partner Support Specialist

Schaumburg, IL · Hybrid

ADP is Hiring a Partner Support Specialist Are you ready to join a company that offers meaningful ... Managing inbound calls and handling partner inquiries * Documenting and managing cases from intake ...

Autura

Partner Support Specialist I

Dallas, TX · On-site

$18 - $22/hr

As the Partner Support Specialist I you will be responsible for providing exceptional support to ... management system, accurately recording essential tow information through data entry Coordinate ...

Covista

Senior Partner Support Specialist

The Partner Support Specialist serves as a relationship steward and internal advocate, ensuring ... Experience managing a portfolio of accounts or partnerships with demonstrated success in ...

Kapitus

Partner Support Associate I

Tampa, FL

$55K/yr

Other tasks and duties, as required by management Onboarding and Partner Management * Assist Partner Support Specialists in all ISO onboarding tasks * Speak with potential partners to vet for ...

Wsgr

Practice Support Specialist

San Francisco, CA

$49.04 - $66.35/hr

The firm is seeking a Practice Support Specialist who will operate with a high level of autonomy ... Partner Support * Proactively manage busy calendar and travel schedule. * Keep partner well ...

Kuder Inc

Support Specialist

Adel, IA · On-site

As a member of Kuder's support team, the Partner Support Specialist will be the face of Kuder ... A sense of urgency, managing time well. * Ability to quickly learn an array of computer software.

DSI

Support Specialist

Eau Claire, WI · On-site

$26/hr

Retail Partner Support * Act as the AT&T subject-matter expert for retail employees and third-party labor partners. * Serve as the primary AT&T representative for these partners, leading in-store ...

DSI

Support Specialist

Eau Claire, WI · On-site

$26/hr

Retail Partner Support * Act as the AT&T subject-matter expert for retail employees and third-party labor partners. * Serve as the primary AT&T representative for these partners, leading in-store ...

Zillow

Senior Operations Support Specialist

$72K - $115K/yr

... managers and advertising partners. This team plays a critical role in maintaining operational excellence and partner satisfaction, and the Senior Operations Support Specialist will contribute ...

Astrion

Management Support Specialist

Dahlgren, VA · On-site

$85K - $92K/yr

Overview Management Support Specialist JOB LOCATION: Dahlgren, Virginia JOB STATUS: Full Time ... Ability to schedule with multiple facility partners for training and event space, to ensure ...

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Manager Partner Support Specialist information

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How much do manager partner support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for manager partner support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Manager Partner Support Specialist vs Partner Support Specialist?

AspectManager Partner Support SpecialistPartner Support Specialist
CredentialsTypically requires experience in support roles, possibly some leadership trainingEntry to mid-level support certifications or experience
Work EnvironmentSupervises support teams, collaborates with managementProvides direct support to partners, handles inquiries
Employer & Industry UsageUsed in tech, SaaS, and partner-focused companiesCommon in customer service, tech, and partner networks

The Manager Partner Support Specialist often oversees support teams and manages partner relationships, requiring leadership skills. In contrast, the Partner Support Specialist primarily handles direct partner inquiries. Both roles are vital in partner ecosystems but differ mainly in scope and responsibility.

What cities are hiring for Manager Partner Support Specialist jobs? Cities with the most Manager Partner Support Specialist job openings:
What are the most commonly searched types of Partner Support Specialist jobs? The most popular types of Partner Support Specialist jobs are:
What states have the most Manager Partner Support Specialist jobs? States with the most job openings for Manager Partner Support Specialist jobs include:
Manager Partner Support Specialist jobs near you

Partner Support Specialist

Mondo

San Francisco, CA • Remote

Contractor

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Job description

Apply now: Partner Support Specialist, location is Remote (EMEA Time Zones). The start date is ASAP for this contract position.

Job Title: Partner Support Specialist Location-Type: Remote (Must work EMEA time zones) Start Date Is: ASAP Duration: 6 month Contract Compensation Range: 125-135/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship .

Job Description: Support and enhance the client's partner ecosystem by resolving escalated partner issues, improving support processes, and contributing to scalable self-service solutions.

Day-to-Day Responsibilities:

  • Resolve escalated partner support inquiries related to onboarding, portal access, program tiers, incentives, and partner program policies
  • Manage and prioritize the partner support queue while meeting service-level expectations
  • Route specialized issues to appropriate internal teams including Partner Success, Account Management, Legal, and Deal Desk
  • Analyze recurring support trends and identify automation or self-service opportunities
  • Maintain and improve knowledge base content, FAQs, and support documentation
  • Identify and escalate system, access, or data integrity issues
  • Collaborate with cross-functional teams to communicate widespread partner-impacting issues

Minimum Requirements:

  • 2–4 years of experience in B2B support, customer operations, partner operations, or program operations
  • Must work EMEA time zones
  • Experience managing a support queue with defined service levels and quality standards
  • Strong written communication skills with the ability to handle partner-facing interactions professionally
  • Ability to troubleshoot issues, identify root causes, and recognize recurring patterns
  • Comfortable working cross-functionally and escalating issues appropriately
  • Ability to balance customer satisfaction with policy enforcement
  • Experience working in fast-paced, process-driven environments
Preferred Qualifications:
  • Experience with Salesforce Service Cloud, Zendesk, Intercom, or similar support platforms
  • Prior experience supporting partner, channel, reseller, SI, or ISV programs
  • Experience maintaining knowledge bases, FAQs, or help center content
  • Additional language proficiency supporting global partners
  • Exposure to AI-enabled support environments and automation initiatives