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Manager Partner Support Specialist Jobs (NOW HIRING)

ADP

Partner Support Specialist

Schaumburg, IL · On-site

ADP is Hiring a Partner Support Specialist Are you ready to join a company that offers meaningful ... Managing inbound calls and handling partner inquiries * Documenting and managing cases from intake ...

Human Interest

Partner Support Specialist

Provide comprehensive, end-to-end support to our key partners, acting as a relationship manager. Employ proactive and reactive measures to ensure a "white glove" experience for our most valued ...

Via

Partner Support Specialist (part-time)

Green Bay, WI · On-site

$18/hr

As a part-time Partner Support Specialist , you will have the amazing opportunity to interact with ... Coordinate with management to channel customer feedback to all areas of the business such as ...

AutoStore

Field Support Specialist

Salem, NH · On-site

Your dedication to proactive problem solving and ensuring partner/customer satisfaction is ... Experience with CRM, documenting field activities (e.g. Service reports, parts consumption) Key ...

AutoStore

Field Support Specialist

Your dedication to proactive problem solving and ensuring partner/customer satisfaction is ... Experience with CRM, documenting field activities (e.g. Service reports, parts consumption) Key ...

Check

Partner Support Associate

Provide exceptional partner support ... You'll manage a high volume of partner requests, primarily through written communication, balancing ...

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

Company Description Axxys Technologies, Inc. (www.axxys.com) is a provider of managed IT services, ... premiere or partner certifications with VMWare, Microsoft, Watchguard, Allworx, Cisco, Apple ...

DSI

Support Specialist

Eau Claire, WI · On-site

$26/hr

Retail Partner Support * Act as the AT&T subject-matter expert for retail employees and third-party labor partners. * Serve as the primary AT&T representative for these partners, leading in-store ...

Monex USA

Partner Success Specialist

Washington, DC · On-site

Partner Support Manager Direct Reports: None Typical Work Hours: 8:30 a.m. to 5:00 p.m., Monday ... Our team of FX specialists implements well-considered currency strategies, offering dedicated ...

Kuder Inc

Implementation and Partner Support

Adel, IA · On-site

Manage the implementation and onboarding of Kuder products and partner vendor solutions. * Serve as ... Partner Support & Customer Service * Serve as the first point of contact for customer inquiries ...

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Manager Partner Support Specialist information

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How much do manager partner support specialist jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for manager partner support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Manager Partner Support Specialist vs Partner Support Specialist?

AspectManager Partner Support SpecialistPartner Support Specialist
CredentialsTypically requires experience in support roles, possibly some leadership trainingEntry to mid-level support certifications or experience
Work EnvironmentSupervises support teams, collaborates with managementProvides direct support to partners, handles inquiries
Employer & Industry UsageUsed in tech, SaaS, and partner-focused companiesCommon in customer service, tech, and partner networks

The Manager Partner Support Specialist often oversees support teams and manages partner relationships, requiring leadership skills. In contrast, the Partner Support Specialist primarily handles direct partner inquiries. Both roles are vital in partner ecosystems but differ mainly in scope and responsibility.

What cities are hiring for Manager Partner Support Specialist jobs?

Cities with the most Manager Partner Support Specialist job openings:

What are the most commonly searched types of Partner Support Specialist jobs?

The most popular types of Partner Support Specialist jobs are:

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States with the most job openings for Manager Partner Support Specialist jobs include:

Manager Partner Support Specialist jobs near you

Partner Support Specialist

ADP

Schaumburg, IL • On-site

Full-time

PTO

Re-posted 29 days ago

Job description

ADP is Hiring a Partner Support Specialist
Are you ready to join a company that offers meaningful career growth and advancement opportunities throughout your journey?
Do you want to be part of an organization known for award-winning training and world-class service standards that support your success and continuous development?
Are you looking for an inclusive environment where collaboration, belonging, and innovation are valued?
If so, this could be the opportunity you've been waiting for.
About the Role
As a Partner Support Specialist, your #1 goal is to help partners with mutual ADP clients with 50 - 999 employees You will serve as a front-line resource for resolving partner challenges, including issue resolution, answering questions, and guiding users through ADP technology solutions. In this role, you are a key driver of client satisfaction and service excellence, representing ADP's trusted reputation in every interaction.
This position requires a strong balance of partner support, compliance, case management, and cross-functional collaboration. Success in this role comes from clear communication, accountability, and a commitment to delivering consistent, high-quality service.
What You'll Do
This hybrid role combines partner support and technical enablement, including:
  • Managing inbound calls and handling partner inquiries
  • Documenting and managing cases from intake through resolution
  • Providing timely and consistent follow-up to ensure successful outcomes
  • Supporting implementation of partner technology solutions
  • Delivering high-level walkthroughs and demonstrations of ADP platforms

What You Can Expect on a Typical Day
No two days are the same, but you can expect a fast-paced and engaging environment that includes:
  • Handling a mix of inbound support calls and scheduled partner meetings
  • Guiding partners through technology platforms and solutions
  • Presenting tools and resources to support adoption and efficiency
  • Collaborating with internal teams to resolve complex issues
  • Ensuring consistent communication and follow-up until resolution

Key Responsibilities
Be a Trusted Advisor & Problem Solver
Leverage your expertise to resolve time-sensitive challenges by taking a broad, solution-oriented approach. Proactively seek answers and drive positive outcomes for partners.
Build Strong Relationships
Engage with partners via phone, email, and chat to build trust and exceed expectations. Demonstrate professionalism and uphold ADP's core value: Integrity is Everything.
Educate & Recommend
Translate product knowledge into meaningful guidance, helping partners maximize the value of ADP solutions. Share partner feedback and insights to enhance training, processes, and best practices.
Stay Organized & Efficient
Manage a structured daily schedule in a metric-driven environment, balancing call volume, casework, and follow-up. Adapt to increased demand during peak periods.
What Makes You Successful
  • Strong communication skills with the ability to simplify complex information
  • A relationship-driven approach that builds trust and confidence
  • Comfort in a fast-paced, performance-driven environment
  • Excellent organization, follow-through, and attention to detail
  • A proactive, solution-oriented mindset

Qualifications
  • 3-5 years of experience in client service, customer support, or systems integration
  • Ability to work additional hours during peak seasons, as needed
  • A college degree is preferred but not required

Equivalent experience may include:
  • Relevant professional experience outlined above
  • Military experience - we value the discipline, dedication, and problem-solving capabilities Veterans bring and encourage you to apply

Why ADP?
  • Career growth and advancement opportunities
  • Award-winning training programs
  • Inclusive culture focused on collaboration and belonging
  • Competitive, supportive, and engaging work environment

Ready to #MakeYourMark? Apply today!
Learn more about Client Services at ADP:
https://adp.careers/Client_Services_Videos
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!
ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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