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Department/Unit:
President
Work Shift:
Day (United States of America)
Salary Range:
$0.00 - $0.00
Albany Med Health System
Chief Clinical Officer (CCO)
Clinical Operations, Quality, and Clinical Integration
Reports to: Health System Chief Executive Officer
Location: Albany, New York (Systemwide responsibilities)
Albany Med Health System (AMHS) is in the midst of executing First Choice 2030, a bold, multi-year transformation agenda designed to position AMHS as the region's trusted, connected, and transformative academic health system.
AMHS's Vision states:
Albany Med Health System will be the region's trusted, connected, and transformative academic health system-advancing the health and well-being of every community we serve.
We will unite exceptional care, discovery, and education to deliver the highest quality outcomes, expand equitable access, and shape the next generation of healthcare professionals.
Through collaboration, innovation, and compassion, AMHS will set the standard for value-based, patient-centered care and serve as a catalyst for health, hope, and opportunity across Upstate New York.
AMHS will be the first choice for patients seeking exceptional care, for providers pursuing the most rewarding careers, for partners driving the most advanced innovation, for students aspiring to the best education, and for supporters seeking the greatest impact.
The AMHS mission is to provide compassionate, high-quality care; advance medical discovery and education; and improve the health of the communities we serve.
To realize this vision, AMHS must integrate its academic medical center, community hospitals, physician enterprise, and clinical programs into a unified, high-performing system defined by clinical excellence, operational discipline, value-based performance, and physician alignment.
The Chief Clinical Officer will serve as one of the principal architects of this transformation-ensuring that clinical operations across the enterprise are aligned, integrated, measurable, and positioned for long-term excellence.
Position Summary
The Chief Clinical Officer (CCO) is the senior executive responsible for system-wide clinical strategy, operations, quality, patient safety, and patient experience across Albany Med Health System (AMHS). The CCO provides enterprise leadership to ensure clinical excellence, operational effectiveness, provider alignment, and integration across academic and community settings.
The CCO leads the development, implementation, and refinement of the system's clinical strategy, ensuring alignment of clinical operations, care delivery standards, performance improvement, accreditation readiness, and provider culture with the mission, values, and strategic vision of AMHS. The CCO shapes and accelerates an integrated, system-wide model of care that unites physicians, advanced practice providers, nurses, and interdisciplinary care teams across the enterprise. The CCO will also lead the development of innovative programs for population and community health with the aim of measurably optimizing health outcomes and improving service while minimizing per capita costs to produce the highest value, oversee the clinical aspects of the development of novel insurance products, direct to employer healthcare services, and the management of care delivered to AMHS self-insured employees and their dependents, system-wide clinical leadership development efforts, and oversee the coordination of system-wide quality and safety efforts.
Reporting directly to the Chief Executive Officer, the CCO partners closely with the Chief Operating Officer, Chief Digital Officer, finance leadership, academic leadership, and service line executives to ensure that clinical operations deliver high-quality, safe, efficient, patient-centered, and value-driven care. Direct reports will include the system Chief Quality Officer and, organization based Chief Medical and Chief Nursing Officers (who will co-report to hospital Presidents) among others.
The CCO ensures that clinical priorities are translated into measurable operational plans with clear accountability, financial discipline, performance metrics, and continuous improvement processes across all inpatient, outpatient, ambulatory, virtual, and post-acute care settings.
Essential Duties and Responsibilities include:

• Provides executive leadership for system-wide clinical operations across all care settings, including inpatient hospitals, ambulatory and physician practices, virtual/digital platforms, and pre- and post-acute services.
• Formulates recommendations and manages the implementation of programmatic change across all care settings (inpatient, outpatient, ambulatory/physician practices, virtual / digital care platforms, and pre- and post-acute settings).
• Collaborates on the development of strategic goals for the clinical enterprise that align with the system vision, mission, and strategic objectives.
• Leads the development of a patient-centric, value-focused clinical enterprise that integrates academic and community-based care into a cohesive delivery system.
• Establishes systems and processes to ensure effective clinical operations, seamless transitions of care, optimized provider utilization, capacity management, patient throughput, and care team efficiency across the enterprise.
• Establishes systems and processes that ensure effective clinical operations and reliable transitions of care between academic and community facilities.
• Collaborates with executive leadership to define strategic goals for the clinical enterprise aligned with system vision, mission, and long-term objectives.
• Partners with the Chief Operating Officer, Chief Physician Executive, Chief Digital Officer finance leaders, service line leaders and others across the system to develop and execute the annual operating plan and contribute to system-wide budget planning.
• Evaluates the clinical value and impact of capital investments, facility renovations, service expansions, and technology deployments.
• Leads the integration and standardization of clinical programs across the academic medical center and community hospitals to optimize access, quality, outcomes, and financial performance.
• Shapes and advances care delivery models toward value-based pathways and alternative payment structures that position AMHS for evolving reimbursement mechanisms.
• Partners with system strategy and corporate development leaders to assess community needs, market demand, referral patterns, payer expectations, and competitive positioning.
• Works with information technology and digital leadership to deploy and optimize electronic health record functionality, digital health tools, telehealth platforms, AI-enabled solutions, and data analytics capabilities that enhance clinical performance and patient experience.
• Partners with the Chief Quality Officer to establish system-wide goals for clinical quality, patient safety, and high reliability, ensuring accountability for performance and adherence to evidence-based care standards.
• Supports accreditation readiness and regulatory compliance across all facilities, ensuring adherence to standards related to infection prevention, medication safety, and environment of care.
• Provides leadership in fostering a culture of accountability, engagement, collaboration, and innovation among physicians and clinical teams
• Collaborates with human resources to develop multi-year workforce strategies that support recruitment, retention, succession planning, provider engagement, and professional development.
• Oversees financial stewardship of clinical programs in partnership with finance leadership, ensuring cost-effective operations, productivity optimization, and alignment of clinical performance with financial sustainability.
• Provides clinical input into reimbursement strategy, managed care negotiations, value-based arrangements, quality incentive structures, and clinical performance guarantees.
• Ensures timely, accurate documentation, coding, and charge capture across hospital, ambulatory, and physician services.
• Oversees, in partnership with medical staff leadership, credentialing, privileging, peer review, and professional practice evaluation processes to ensure safe and high-quality care.
• Supports and advances graduate medical education programs and academic integration, promoting excellence in training, research translation, and clinical innovation.
• Fosters a culture of patient-centered care, emphasizing service excellence, communication, respect, and shared decision-making across all care settings.
• Monitors trends in patient satisfaction and clinical outcomes, intervening as needed to address performance gaps and drive sustainable improvement.
• Serves on relevant system boards and committees and represents clinical operations in executive and governance forums.
• Represents AMHS to external organizations and regulatory authorities

Qualifications and Experience:
Required:

• MD or DO with current, unrestricted licensure and board certification in an applicable specialty.
• Advanced degree in healthcare administration, business administration, public health, or related field preferred.
• Minimum of 15 years of progressive leadership and administrative experience in a complex health system that includes both academic and community hospital environments.
• Demonstrated executive experience managing system-wide clinical operations, physician leadership structures, and multidisciplinary care teams.
• Strong understanding of value-based care, alternative payment models, and evolving reimbursement structures.
• Proven ability to lead large-scale clinical integration, program development, and performance improvement initiatives.
• Demonstrated financial acumen, including experience in budgeting, productivity management, capital planning, and cost-of-care optimization.
• Experience presenting to Boards and executive leadership with performance dashboards, strategic plans, and operational updates.

Leadership Attributes:

• Enterprise mindset with strong systems thinking and the ability to integrate academic and community care into a unified clinical strategy.
• Disciplined, execution-oriented leader capable of translating strategy into measurable operational results.
• High integrity, credibility, and professional presence with physicians, nurses, executives, and governance bodies. Leads from the front.
• Collaborative leadership style with the ability to influence across a federated system and build alignment among diverse stakeholders.
• Courage to address complex clinical, operational, and cultural challenges.
• Comfort operating in complexity, ambiguity, and large-scale transformation environments.
• Strong interpersonal, analytical, facilitation, and written and verbal communication skills.
• Action- and results-oriented, with a demonstrated commitment to clinical excellence, patient safety, and continuous improvement.

Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.