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Caterpillar Sales Jobs (NOW HIRING)

Technique, Inc.

Customer Quality Specialist

Jackson, MI · On-site

The role also partners closely with Technique's Caterpillar sales representative and Estimating team to connect the right internal expertise to Caterpillar conversations and help win and retain CAT ...

Technique Inc

Customer Quality Specialist

Jackson, MI · On-site

The role also partners closely with Technique's Caterpillar sales representative and Estimating team to connect the right internal expertise to Caterpillar conversations and help win and retain CAT ...

Caterpillar

Sales Engineer

Alpharetta, GA · On-site

Sales Your Work Shapes the World at Caterpillar Inc ... When you join Caterpillar, you're joining a global team who cares not just about the work we do ...

Caterpillar

Project Manager

East Peoria, IL · On-site

$128K - $192K/yr

With 2025 sales and revenues of $67.6 billion, Caterpillar Inc. is shaping the future as the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas ...

Caterpillar

When you join Caterpillar, you're joining a global team who cares not just about the work we do ... Support dealer service and sales teams in promoting products and services. * Submit daily service ...

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Caterpillar Sales information

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$25K

$62.4K

$123K

How much do caterpillar sales jobs pay per year?

As of Jul 26, 2026, the average yearly pay for caterpillar sales in the United States is $62,441.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are Caterpillar Sales?

Caterpillar Sales refers to the business of selling Caterpillar Inc. products, including heavy machinery, equipment, engines, and related parts and services. These sales are typically handled by authorized Caterpillar dealers or sales representatives who work with customers in industries such as construction, mining, agriculture, and energy. The goal of Caterpillar Sales professionals is to match client needs with the right equipment and provide ongoing support, service, and solutions to optimize performance and productivity.

What is the difference between Caterpillar Sales vs Caterpillar Service Technician?

AspectCaterpillar SalesCaterpillar Service Technician
Required CredentialsSales certifications, technical knowledge of equipmentTechnical certifications, mechanical skills
Work EnvironmentOffice, client meetings, showroomsField, repair shops, job sites
Employer & Industry UsageManufacturers, dealerships, construction, agricultureManufacturers, dealerships, construction, agriculture

While Caterpillar Sales professionals focus on promoting and selling equipment, Caterpillar Service Technicians handle maintenance and repairs. Both roles require technical knowledge of Caterpillar products and serve the construction and agriculture industries, but their daily tasks and work environments differ significantly.

How does a Caterpillar Sales representative typically collaborate with other departments to close deals?

Caterpillar Sales representatives often work closely with product specialists, service teams, and finance departments to provide comprehensive solutions to clients. This collaboration ensures that customer needs are fully understood, appropriate equipment specifications are met, and financing or leasing options are tailored to each client. Additionally, sales reps may coordinate with logistics and support teams to guarantee timely delivery and after-sales service, which strengthens client relationships and improves the likelihood of repeat business.

What are the key skills and qualifications needed to thrive as a Caterpillar Sales Representative, and why are they important?

To thrive as a Caterpillar Sales Representative, you need strong product knowledge of heavy equipment, a background in sales or business, and often a relevant degree or industry certification. Familiarity with CRM software, inventory management systems, and Caterpillar-specific digital platforms is typically required. Outstanding interpersonal skills, negotiation abilities, and customer service orientation help build lasting client relationships and close deals. These competencies ensure representatives can effectively match customer needs with equipment solutions, driving business growth and customer satisfaction.
More about Caterpillar Sales jobs
What cities are hiring for Caterpillar Sales jobs? Cities with the most Caterpillar Sales job openings:
What are the most commonly searched types of Caterpillar Sales jobs? The most popular types of Caterpillar Sales jobs are:
What states have the most Caterpillar Sales jobs? States with the most job openings for Caterpillar Sales jobs include:
What job categories do people searching Caterpillar Sales jobs look for? The top searched job categories for Caterpillar Sales jobs are:
Caterpillar Sales jobs near you
Infographic showing various Caterpillar Sales job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, 4% Part Time, 1% Contract, 1% Nights, and 2% Summer. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $62,441 per year, or $30 per hour.
Customer Quality Specialist

Customer Quality Specialist

Technique, Inc.

Jackson, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Technique is looking for a Customer Quality Specialist (Caterpillar) to join our team at our Jackson, Michigan facility. This position reports to the Director of Quality, with a dotted-line relationship to Sales and Commercial. The Customer Quality Specialist owns all Caterpillar portal communication, quality liaison activities, quality documents, supplier performance evaluations, corrective actions, PPM management, PPAP execution in ETQ Reliance, and the SQEP scorecard and roadmap for the Caterpillar account. The role also partners closely with Technique's Caterpillar sales representative and Estimating team to connect the right internal expertise to Caterpillar conversations and help win and retain CAT business.
The ideal candidate brings 5+ years of hands-on quality lab experience, including dimensional inspection, GD&T application, CMM and metrology, capability studies (Cpk/Ppk), and gage R&R. Direct experience with PPAP execution - preferably to Caterpillar, Cummins, John Deere, or an IATF 16949 automotive OEM - and working knowledge of ETQ Reliance or a comparable enterprise QMS are strongly preferred. Experience leading 8D/RCCA/CAR responses and comfort moving fluidly between the shop floor, customer video calls, and internal commercial reviews round out the profile.
Responsibilities:
  • Own portal communication and quality liaison - Serve as the single owner of all Caterpillar portal communication, ETQ Reliance interactions, and quality-system correspondence. Act as the primary day-to-day liaison for Caterpillar buyers, SDEs, SQEs, and quality teams, consolidating relationships that today are spread across multiple Technique contacts.
  • Maintain Caterpillar quality documents - Own all Caterpillar quality documents on Technique's side - control plans, inspection criteria, PFMEAs, and submission packages - and keep them current as Caterpillar specs and Engineering Standards change.
  • Manage supplier performance evaluations - Receive and interpret Caterpillar supplier performance evaluations, build response plans, and own follow-through to close gaps.
  • Support Estimating and Sales - Provide Caterpillar-specific requirements knowledge to Estimating - flow-down interpretation, recurring spec callouts, special-process expectations, and packaging and routing standards - so quotes are built with the right context the first time. Maintain a Caterpillar requirements library to eliminate re-engineering the same questions on every RFQ.
  • Connect Caterpillar to internal expertise - Partner with Technique's assigned Caterpillar sales representative and the Estimating team to route the right Caterpillar conversations to the right internal people: Engineering for design-for-manufacturing questions, Quality Engineering for capability concerns, Operations for process-route feasibility, and Supply Chain for special-process sourcing.
  • Identify business opportunities - Surface new programs, expanded scope on existing parts, and quality wins worth highlighting to CAT buyers, and bring them to Sales and leadership.
  • Manage quality flow-down - Translate Caterpillar Engineering Standards and print-level requirements into Technique-side documentation, driving Quality Engineering and Operations to update work instructions, control plans, and inspection criteria. Own the interpretation of ambiguous flow-downs, including direct engagement with Caterpillar SDEs/SQEs for clarification. Maintain version control of Caterpillar specifications referenced on active parts and flag spec revisions when issued.
  • Execute PPAP in ETQ Reliance - Own the PPAP workflow inside ETQ Reliance for every Caterpillar part - staging, evidence collection, review, submission, and closure of interim approval conditions. Coordinate cross-functional inputs: PFMEA and control plan from Quality Engineering, dimensional and capability data from Inspection, material and special-process certs from Supply Chain, and PSW sign-off. Drive first-pass PPAP approval as a measured metric. Manage PPAP revalidations and re-submissions triggered by ECNs, process changes, or sub-tier supplier changes.
  • Lead corrective actions end-to-end - Own all Caterpillar corrective actions from receipt through verification: lead the cross-functional response, drive root-cause to depth, close the loop with Caterpillar, and confirm the fix holds. Manage non-conformance and 8D closure for all Caterpillar issues and set the standard for RCCA depth across the plant.
  • Own Caterpillar PPM management - Track and drive down the Caterpillar parts-per-million defect rate. Connect PPM performance to the corrective-action backlog so improvements are visible on the next scorecard.
  • Manage Caterpillar audits and site visits - Coordinate Caterpillar supplier audits, capacity assessments, and SDE site visits, including the response and follow-through on any findings.
  • Drive the SQEP scorecard and roadmap - Own the Caterpillar SQEP scorecard. Review it weekly and drive leading indicators - PPM, OTD, NCM closure aging, 8D response quality - before they show up as lagging numbers. Manage the SQEP roadmap: current tier, gap analysis to the next tier, action plan, and evidence package. Report Caterpillar account performance to Technique leadership on a regular cadence, including risks, opportunities, and organizational needs.

Requirements:
  • Bachelor's degree in Engineering, Manufacturing, or Quality preferred; equivalent experience considered
  • ASQ CQE, CQA, or Six Sigma Green/Black Belt certification preferred
  • 5+ years of hands-on quality lab experience: dimensional inspection, GD&T application, CMM and metrology, capability studies (Cpk/Ppk), and gage R&R
  • Direct PPAP execution experience, preferably to Caterpillar, Cummins, John Deere, or an IATF 16949 automotive OEM
  • Direct experience working with Caterpillar in the ETQ supplier portal: submitting PPAPs, responding to NCMs/SARs, and managing scorecard interactions through ETQ Reliance
  • Working knowledge of ETQ Reliance or comparable enterprise QMS (e.g., Pilgrim, MasterControl, Veeva)
  • Fluency in GD&T, blueprint reading, and Caterpillar Engineering Standard structure
  • Demonstrated experience leading 8D/RCCA/CAR responses
  • Ability to move fluidly between the shop floor, customer video calls with Caterpillar SDEs, and internal commercial reviews in the same day
  • Prior experience in supplier quality, customer quality, or program management at a tier-1 OEM supplier preferred
  • Prior experience inside a Caterpillar SQEP-certified supplier (Bronze, Silver, Gold, or Platinum) preferred
  • Familiarity with heavy-equipment, off-highway, or power-generation end markets preferred

About Technique,
Technique is a Michigan-based precision sheet metal and welded assemblies manufacturer serving aerospace, defense, automotive, motorsports, medical, and food processing industries. We specialize in high-speed prototypes, ultra-low volume stampings, tubing, and assemblies for production and emergency-based manufacturing.
Our employees enjoy a work culture that values safety, integrity, teamwork, learning opportunities, and results.
Technique benefits include paid time off, health insurance, dental insurance, vision insurance, life insurance, disability insurance, health savings account (HSA), flexible spending account (FSA), 401(k), 401(k) matching, professional development, referral program, paid training, on-the-job training, employee assistance program, and tuition reimbursement.
Benefits:
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account
  • Flexible Spending Account
  • 401(k)
  • 401(k) Matching
  • Professional Development
  • Referral Program
  • Paid Training
  • On The Job Training
  • Employee Assistance Program
  • Tuition Reimbursement

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Technique is an equal employment opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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