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Case Planner Jobs (NOW HIRING)

ICAN Inc

Case Planner

Utica, NY · On-site

$44K - $47K/yr

The Case Planner provides direct support and intensive preventive case planning for children and families involved with Oneida County Department of Family and Community Services (OCDFCS), who may be ...

Heartshare

Case Planner

NY · On-site

$25.85 - $29.21/hr

The Case Planner is responsible for coordinating and monitoring services for clients and is the liaison to ACS and all community resources as they relate to discharge and reunification. As a core ...

Heartshare

Case Planner

Brooklyn, NY · On-site

$25.85 - $29.21/hr

The Case Planner is responsible for coordinating and monitoring services for clients and is the liaison to ACS and all community resources as they relate to discharge and reunification. As a core ...

Workforce 1

Case Planner

Staten Island, NY · On-site

$26.67 - $30.21/hr

Position Overview The Case Planner is responsible for providing intensive clinical case management services for families affected by parental and/or child mental health and/or substance abuse, trauma ...

Good Shepherd Services

Case Planner

Bronx, NY · Hybrid

The Case Planner provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework. Reports To : Supervisor Location: 2471 Morris Ave. Bronx, NY ...

Good Shepherd Services

Case Planner

Bronx, NY · On-site

$50K - $55K/yr

The Case Planner provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework. Reports To : Supervisor Location: 2471 Morris Ave. Bronx, NY ...

Rising Ground, Inc.

FFC - Case Planner

Bronx, NY · On-site

$55K - $70K/yr

The Case Planner provides comprehensive case management services for all youth who reside in their respective Site i.e. Non-Secure Placement or Limited-Secure Placement facility and their families.

Children's Aid Society

Case Planner

Bronx, NY

The Case Planner works collaboratively with therapists, education specialists, and social workers to manage a caseload of approximately 10 children with varying mental health needs. The role focuses ...

Good Shepherd Services

Case Planner

Bronx, NY · On-site

We are looking for a dynamic and compassionate Case Planner to join our team. In this role you will work towards timely permanency planning for children and youth in foster care. Reports to: Foster ...

Good Shepherd Services

Case Planner

Bronx, NY · On-site

The Case Planner provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework. Reports To : Supervisor Location: 2471 Morris Ave. Bronx, NY ...

Good Shepherd Services

Case Planner

Bronx, NY · Hybrid

$50K - $55K/yr

The Case Planner provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework. Reports To : Supervisor Location: 2471 Morris Ave. Bronx, NY ...

Good Shepherd Services

Case Planner

Bronx, NY · Hybrid

$50K - $55K/yr

The Case Planner provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework. Reports To : Supervisor Location: 2471 Morris Ave. Bronx, NY ...

jbfcs

Case Planner

Manhattan, NY · On-site

The Case Planner makes safety-focused assessments of the child and family, and provides counseling services, advocacy and refers for concrete services to help stabilize the environment, improve ...

jbfcs

Case Planner

Manhattan, NY

The Case Planner works with the entire family in evidenced based or non-evidenced based model programs. The Case Planner makes safety-focused assessments of the child and family, and provides ...

jbfcs

Case Planner

Manhattan, NY

The Case Planner makes safety-focused assessments of the child and family, and provides counseling services, advocacy and refers for concrete services to help stabilize the environment, improve ...

Children's Aid

Case Planner

Bronx, NY · On-site

The Case Planner works collaboratively with therapists, education specialists, and social workers to manage a caseload of approximately 10 children with varying mental health needs. The role focuses ...

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Case Planner information

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$34K

$56.6K

$99K

How much do case planner jobs pay per year?

As of Jun 9, 2026, the average yearly pay for case planner in the United States is $56,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What are some typical challenges a Case Planner may face when coordinating services for clients?

Case Planners often encounter challenges such as managing large caseloads, navigating complex family dynamics, and coordinating with multiple service providers to ensure clients receive the necessary support. Balancing administrative responsibilities with direct client interaction can also be demanding. Effective communication, strong organizational skills, and adaptability are key to overcoming these challenges and ensuring positive outcomes for clients.

What Is a Case Planner?

A case planner is a social worker that works primarily on behalf of children. Job duties include visiting each child in a caseload at school or home, counseling family members, developing customized treatment plans, assisting with conflict resolution, and connecting families with resources in the community. The qualifications for a career as a case planner are a bachelor’s or master’s degree in social work and experience working with social services organizations or educational institutions. A case planner should have good communication skills and time management.

What are Case Planners?

Case Planners are professionals who work with clients, often in social services, to assess needs, develop service plans, and coordinate resources to help individuals or families achieve specific goals. They commonly work with children, families, or vulnerable populations to ensure access to necessary support and monitor progress over time. Case Planners collaborate with other service providers, maintain detailed records, and act as advocates for their clients. Their work is essential in helping people navigate complex systems and achieve better outcomes.

What are the key skills and qualifications needed to thrive as a Case Planner, and why are they important?

To thrive as a Case Planner, you need a background in social work or a related field, strong organizational skills, and often a bachelor's degree in social sciences. Familiarity with case management software, documentation systems, and best practices in client assessment is typically required. Excellent communication, empathy, and problem-solving abilities are crucial soft skills for building trust and advocating for clients. These skills ensure effective support, thorough case coordination, and positive outcomes for individuals and families in need.
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Case Planner jobs near you
Infographic showing various Case Planner job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $56,594 per year, or $27.2 per hour.
Case Planner

Case Planner

ICAN Inc

Utica, NY • On-site

$44K - $47K/yr

Full-time

Posted 15 days ago

Job description

The Case Planner provides direct support and intensive preventive case planning for children and families involved with Oneida County Department of Family and Community Services (OCDFCS), who may be at risk of being placed into foster care. This role utilizes a strength-based wraparound approach that involves assessing client/family needs, linking families to appropriate services, developing and monitoring individualized plans of care, and ensuring compliance with all OCDFCS, state, and federal regulations. The Case Planner acts as a liaison between families, OCDFCS, service providers, and the community, and promotes the safety, well-being, and stability of children and families. This role requires strong communication, organizational, and community engagement skills to help families achieve positive outcomes in alignment with agency philosophy and regulatory requirements.

Duties and Responsibilities:

  • Support permanency planning efforts by working collaboratively with families, agency personnel and OCDFCS to prevent foster care placement, expedite safe reunification when placement occurs, and reduce the likelihood of re-entry into care.
  • Conduct outreach to engage referred clients and families, assisting them in understanding agency philosophy, policies, and services.
  • Maintain a caseload of 10-15 families, providing strength-based, family-centered, and culturally competent care and quality service to each family.
  • Link clients and families to appropriate resources and services in a timely, coordinated manner. Maintain routine follow-up on linkages and referrals made.
  • Review, create, and update service plans in collaboration with families, supervisors, and OCDFCS; submit revisions for approval prior to implementation.
  • Schedules routine review meetings to update and discuss progress.
  • Schedule and facilitate monthly team meetings with families, service providers, and other relevant stakeholders.
  • Conduct at least 2 contacts per month (one home visit and one face-to-face contact) with each child/family on caseload.
  • Serve as a liaison between client/family, OCDFCS, agency personnel, and community service providers as needed.
  • Identify and utilize formal and informal community supports and networks to meet client/family needs.
  • Maintain accurate, timely documentation and comprehensive client files in accordance with OCDFCS, ICAN, state and federal regulations.
  • Attend all required meetings, court appearances, and conduct face-to-face client contacts as required.
  • Participate in agency in-services, workshops, and seminars as required.
  • Report incidents promptly and engage in quality improvement initiatives as directed by the supervisor.
  • Travel within the county to meet clients in their homes, schools, or other relevant settings.
  • Trainings as necessary and scheduled.
  • Additional duties may be assigned, on an as needed basis.
Education/Experience:
  • Bachelor's Degree in Human Services or related field;
  • Plus at least one year of experience working with youth and their families.
  • Experience working in child welfare setting preferred.
  • A valid NYS Driver's License is required.