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Case Coordinator Jobs in Riverside, CA (NOW HIRING)

Kia America

Escalated Case Administration Manager

Irvine, CA · On-site

$21.50 - $27.75/hr

Working closely with Escalated Case Representatives, the Escalated Case Coordinator, and field technical teams, the role facilitates case processing, goodwill decisions, and other customer ...

HUMAN OPTIONS INC

Case Manager

Irvine, CA · On-site

$26 - $27/hr

Assists with the coordination of medical and behavioral health access issues. * Utilize brief ... Present cases in weekly Case Management Team (CMT) meetings or Multidisciplinary Team (MDT), as ...

HUMAN OPTIONS INC

Case Manager

Irvine, CA · On-site

$26 - $27/hr

Assists with the coordination of medical and behavioral health access issues. * Utilize brief ... Present cases in weekly Case Management Team (CMT) meetings or Multidisciplinary Team (MDT), as ...

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Case Coordinator information

See Riverside, CA salary details

$12

$23

$36

How much do case coordinator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for case coordinator in Riverside, CA is $23.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.06 per hour, depending on experience, location, and employer.

What is a case coordinator?

A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

What are the key skills and qualifications needed to thrive as a case coordinator, and why are they important?

To thrive as a Case Coordinator, you need strong organizational abilities, attention to detail, and a background in social work, healthcare, or a related field, often requiring a bachelor's degree. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Effective communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating with interdisciplinary teams. These skills ensure efficient case management, continuity of care, and positive outcomes for clients in need of coordinated services.

What are some common challenges faced by case coordinators, and how can they effectively manage their workload?

Case Coordinators often juggle multiple cases simultaneously, each with unique requirements and timelines. A primary challenge is balancing competing priorities while ensuring that all clients receive timely support and accurate information. Effective workload management relies on strong organizational skills, regular communication with multidisciplinary teams, and the use of case management software to track progress. Additionally, proactively addressing potential barriers and staying adaptable helps Case Coordinators navigate high-pressure situations and deliver quality outcomes.

What is the difference between Case Coordinator vs Case Manager?

AspectCase CoordinatorCase Manager
Required CredentialsTypically a high school diploma or associate degree; certifications varyOften requires a bachelor's degree; certifications like CCM may be preferred
Work EnvironmentHealthcare facilities, social services, insurance companiesHospitals, social service agencies, insurance providers
Primary ResponsibilitiesCoordinate services, schedule appointments, gather documentationAssess client needs, develop care plans, advocate for clients

While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

More about Case Coordinator jobs

What are the most commonly searched types of Case jobs in Riverside, CA?

The most popular types of Case jobs in Riverside, CA are:

What are popular job titles related to Case Coordinator jobs in Riverside, CA?

For Case Coordinator jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Case Coordinator jobs in Riverside, CA look for?

The top searched job categories for Case Coordinator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Case Coordinator jobs?

Cities near Riverside, CA with the most Case Coordinator job openings:

Case Coordinator jobs near you
Infographic showing various Case Coordinator job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,310 per year, or $23.7 per hour.

Consumer Services Coordinator (Case Management) for San Bernardino School Age Upper Desert

St. Elizabeth's Medical Center

San Bernardino, CA • On-site

$26.31 - $40.82/hr

Full-time

Re-posted 14 days ago

Job description

SUMMARY: Under the direct supervision of the Program Manager, the Consumer Services Coordinator (CSC) is responsible for coordinating the services and supports that are available to persons with developmental disabilities and their families in accordance with the Lanterman Developmental Disabilities Services Act. This position has no supervisory responsibility. This position has no supervisory responsibility.
This position would provide services to consumers in the San Bernardino Upper Desert area which includes driving to areas such as Apple Valley, Adelanto, Amboy, Barstow, Baker, Boron, Cima Dagget, Earp Essex, Hesperia, Lucerne Valley, Phelan, Ridgecrest, Pinion Hill, Victorville, Vidal, Mountain Pass, Red Mountain, Needles, Ludlow, El Mirage, Nipton, Ft. Irwin, Trona, Newberry Springs, Baker, Hinkley, Helendale, Yermo, Parker Dam, Green Valley Lake, Wrightwood, Oak Hills, and Oro Grande. Mileage reimbursement for business travel is paid out on a monthly basis.
HOURLY RANGE:
  • $26.3130 - $40.8201

GENEROUS BENEFITS PACKAGE AND EMPLOYEE PERKS:
  • To view our benefits package and employee perks, please click HERE.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Responsible for a CSC's daily responsibilities in providing case coordination services for consumers.
  • Utilize Person-Centered Planning strategies to create and execute the Individual Program Plan (IPP) for consumers, generate progress reports, and conduct annual reviews.
  • Evaluate the consumer's progress and plan as identified in the IPP on an ongoing basis; create and implement IPP Addendums, as needed.
  • Provide advocacy services to consumers and their families. Attend all relevant meetings, i.e., Individual Education Plan (IEP), Individual Transition Plan (ITP), Individual Habilitation Component (IHC), etc., and prepare paperwork as necessary.
  • Seek out and effectively utilize generic resources on behalf of consumers and their families.
  • Complete individual or family crisis intervention and appropriately document activities.
  • Complete Special Incident Reports on a timely basis and inform representatives of other agencies and programs as appropriate.
  • Coordinate consumer assessments, including medical, psychological, developmental, educational, vocational, OT/PT and others.
  • Complete placement and liaison activities, as required.
  • Ensure Medicaid Waiver standards are always maintained and documentation completed on a timely basis.
  • Arrange for the placement of consumers in residential facilities, day programs and/or other training programs as clinically indicated and approved by the Interdisciplinary Team.
  • Complete facility audits (ICRC 513 form) as required and when facility problems are identified.
  • Identify situations in vendored programs requiring the attention of the Quality Assurance and/or Resource Development and Transportation Program and make the appropriate referral.
  • Keep the manager informed of the status of the caseload, community and activities, and unusual or difficult case situations.
  • Participate in case conferences and interagency meetings, as needed or assigned.
  • As directed by the manager, provide case coordination coverage for any consumer whose CSC is absent or if there is no longer an assigned CSC.
  • As directed by the manager, act as a mentor for new employees.
  • Complete IRC's orientation and new staff training sessions.
  • Visit Level 2, 3 and 4 residential facilities and day programs as assigned.
  • Participate in at least one Quality Assurance evaluation/audit of a community care facility, health care facility, or a day program annually.
  • On a daily and timely basis, complete administrative requirements, Purchase of Service forms, maintain and update consumer file information and documentation, enter Target Case Management (Title 19) notes documenting all activity and securing all possible units, but no less than the required minimum number of 400 units per month. Completion of at least 95% of required case-related paperwork within designated time frames.
  • Facilitate the purchase of services identified in the IPP.
  • Be well prepared for compliance review, eligibility review and other administrative case reviews.
  • Seek to maintain and expand relevant knowledge base. Attend all mandatory training sessions. Attend other authorized trainings to earn at least the required minimum number of Continuing Education Units (CEU's).
  • Perform as a member of the team, answer questions, share expertise and contribute to the harmony of the team.
  • Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments.
  • Ability to handle a hybrid work environment consisting of working in the office, remotely at home and in the field while maintaining work productivity and efficiency.
  • Organize travel to visit consumers, families, vendors, etc. efficiently and effectively.
  • If bilingual, utilize skills in all aspects of the job, as able and as required.
  • Use office equipment appropriately and report the need for any repairs. Keep the work area neat and orderly. Observe all safety rules and comply with IRC's Injury and Illness Prevention Plan.--
  • Utilize IRC's IT systems and equipment as assigned, maintaining security and following IRC's protocols, procedures and requirements.
  • Ensure that consumers' rights and dignity are maintained in the provision of services.
  • Comply with IRC's personnel policies and procedures.
  • Perform different or additional work as assigned.

MINIMUM POSITION REQUIREMENTS:
  • Bachelor's degree from an accredited college or university and one year of experience, including case management, in intellectual/developmental disabilities, social work, special education, early childhood development, or a related field. OR Master's degree in social work, psychology, public health nursing, teaching, special education, early childhood development, or a related field from an accredited college or university.
  • Bilingual preferred but not required.
  • Ability to establish and maintain effective working relationships with others. Ability to work cooperatively and effectively with others.
  • Maintain good attendance and punctuality.
  • Ability to follow oral and written direction.
  • Good verbal and written communication skills.
  • Full use of an automobile, possession of a valid California driver's license and liability insurance for the minimum amount prescribed by law or ability to provide for independent transportation.
  • Must have and maintain a safe driving record.

OPTION:
CASE MANAGEMENT TRAINEE:
For candidates who meet the education requirement for CSC, but not the experience requirement, we are accepting applications for a Case Management Trainee (CMT). The Case Management Trainee is a year long trainee position; the minimum requirement is a Bachelor's degree from an accredited college or university.
We are proud to be an EEO employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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