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Case Aide Jobs in Raleigh, NC (NOW HIRING)

Resources for Seniors, Inc.

Case Manager

Raleigh, NC · On-site

$44K/yr

The Case Manager, under the supervision of the Director, conducts support for the Medicaid Home Community-Base Services (HCBS), for a cost-effective alternative to institutionalization for ...

Resources for Seniors, Inc.

Case Manager

Raleigh, NC · On-site

$44K/yr

The Case Manager, under the supervision of the Director, conducts support for the Medicaid Home Community-Base Services (HCBS), for a cost-effective alternative to institutionalization for ...

Community Based Care

In-home aide

Wake Forest, NC · On-site

$14/hr

Overview Aides Needed: $14/hour In Home Aides Entry level job applicants welcome! We are hiring compassionate, hard working, friendly and reliable In-home aides to provide assistance with personal ...

Geo-Hydro Engineers

Engineering Aide - CMT

Raleigh, NC · On-site

We are seeking motivated and dependable Engineering Technician Aides to join our team, providing ... Must be able to load and unload a 90-pound case containing a nuclear density gauge and carry the 50 ...

MS ENHANCEMENT

In Home Aide

Durham, NC · On-site

$15 - $25/hr

Recruiting IN HOME AIDES for the RDU AND SURROUNDING AREAS CPR, First Aid and TB Test are A MUST HAVE!! Competitive Pay and incentives! Fast growing homecare business with flexible hours PLEASE ...

Lutheran Services Carolinas

Case Manager

Raleigh, NC · On-site +1

$48K - $50K/yr

The Foster Care Case Manager has primary responsibility for behavioral intervention management and coordination of services for the youth. He/She works intensely with the client and foster parent ...

MS ENHANCEMENT

In Home Aide

Durham, NC · On-site

$15 - $25/hr

Recruiting IN HOME AIDES for the RDU AND SURROUNDING AREAS CPR, First Aid and TB Test are A MUST HAVE!! Competitive Pay and incentives! Fast growing homecare business with flexible hours PLEASE ...

HomeWell Care Services

Companion Aide/Caregiver

Cary, NC · On-site

$13 - $15/hr

... aides and case managers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the ...

HomeWell Care Services

Companion Aide/Caregiver

Cary, NC · On-site

$13 - $15/hr

... aides and case managers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the ...

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All JobsCase Aide JobsCase Aide Jobs in Raleigh, NC

Case Aide information

See Raleigh, NC salary details

$11

$18

$26

How much do case aide jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for case aide in Raleigh, NC is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case aide, and why are they important?

To thrive as a Case Aide, you need a background in social services, attention to detail, and strong organizational skills, often supported by a high school diploma or associate degree. Familiarity with case management software, data entry systems, and basic office tools is typically required. Compassion, effective communication, and the ability to work collaboratively help Case Aides build trust with clients and support case managers. These skills ensure efficient case support, accurate documentation, and positive outcomes for clients in need.

What is a case aide?

Case aides are support professionals who assist social workers, case managers, or other human services staff in providing services to clients. They often help with administrative tasks, transportation, documentation, and client outreach, ensuring that caseworkers can focus on more complex aspects of client care. Case aides may work in settings such as child welfare agencies, healthcare facilities, or community organizations, and play a vital role in supporting both clients and staff throughout the service process.

What does a case aide do?

A case aide provides administrative support for caseworkers or healthcare professionals in a variety of social service, mental health, and healthcare settings. As a case aide, your responsibilities may include helping clients fill out required paperwork, processing the forms, and make recommendations for additional service agencies. Some case aides may also perform visits and inspections at a client’s home under the supervision of the primary caseworker.

What is the difference between Case Aide vs Social Worker?

AspectCase AideSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require a certificate or associate degreeBachelor’s or Master’s degree in social work or related field
Work EnvironmentCommunity agencies, healthcare facilities, government programsHospitals, clinics, social service agencies, government offices
Employer & Industry UsageNonprofit organizations, government agencies, healthcare providersPublic and private social service agencies, healthcare institutions
Common Search & Comparison IntentUnderstanding entry-level roles, job responsibilities, and qualificationsExploring advanced social work roles, career progression, and licensing

In summary, a Case Aide typically requires less formal education and handles supportive tasks within social service settings, while a Social Worker has advanced degrees and responsibilities involving direct client intervention and case management. Both roles are vital in social services but differ in qualifications and scope of practice.

What are some common challenges case aides face when supporting social workers, and how can they best prepare for them?

Case Aides often juggle multiple administrative tasks while providing direct support to clients and social workers, which can lead to a fast-paced and sometimes emotionally demanding work environment. Common challenges include managing a high caseload, maintaining accurate records, and handling sensitive client information with discretion. To prepare, it's helpful to develop strong organizational skills, effective communication, and emotional resilience. Seeking mentorship from experienced team members and participating in ongoing training can also help Case Aides build confidence and succeed in their role.
More about Case Aide jobs
What are the most commonly searched types of Case jobs in Raleigh, NC? The most popular types of Case jobs in Raleigh, NC are:
What are popular job titles related to Case Aide jobs in Raleigh, NC? For Case Aide jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Case Aide jobs in Raleigh, NC look for? The top searched job categories for Case Aide jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Case Aide jobs? Cities near Raleigh, NC with the most Case Aide job openings:
Case Aide jobs near you
Infographic showing various Case Aide job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,019 per year, or $18.8 per hour.

Workers Compensation Case Manager

Whitley Law Firm

Raleigh, NC • On-site

$25 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description


Whitley Law Firm is looking for an experienced Case Manager to join our Workers' Compensation team. Employees at Whitley Law Firm share a mission of obtaining the best results for our deserving clients.
The Workers’ Compensation (WC) Case Manager plays a pivotal role in efficiently managing the lifecycle of workers' compensation cases. Acting as a liaison between medical providers, vendors, attorneys, and clients. The Case Manager ensures seamless and timely communication and documentation using Case Management Software while ensuring exceptional client service throughout the client’s case.
Anticipated Schedule: Full-Time | Monday - Friday | 8:30am - 5:00pm
Key Responsibilities:
  • Case Management: Effectively managing up to 150 cases and organizing all case-related correspondence and documents from clients, courts, and opposing counsel, ensuring timely responses and comprehensive documentation. Managing cases from inception to resolution, including handling disbursements.
  • Deadline Management & Calendaring: Calendaring court deadlines, attorney meetings, service and response deadlines, and updating the calendar with hearings, client meetings, mediations, etc.   
  • Medical Records & Bills: Overseeing the collection, summarization, and maintenance of medical records and bills in preparation for mediations and hearings, ensuring all relevant records are organized and accessible, and creating an ongoing list of unpaid medical expenses.
  • Client Communication: Maintaining clear, professional, and proactive communication with clients regarding discovery requests, case updates, strategic developments, medical treatment, and benefits. 
  • Drafting: Drafting, reviewing, and proofreading, correspondence, discovery responses, motions, affidavits, and other legal documents.
  • Commission Filings: Filing forms and legal documents with the North Carolina Industrial Commission, including e-filing. Manage the service-of-process for legal documents and summonses in compliance with Commission rules.
  • Deadline Management: Tracking and managing all deadlines, including discovery timelines, responses to motions, mediations, etc.
  • Scheduling & Coordination: Coordinating and scheduling mediations, meetings with clients. 
  • Discovery Management: Preparing responses and supplementing discovery requests in a timely and accurate manner while ensuring compliance with case-specific needs and timelines. 
  • File Review & Maintenance: Reviewing case files for completeness, identifying missing documents, and ensuring the accuracy and proper filing of all case-related materials. Maintain an ongoing list of unpaid medical expenses.
  • Administrative and Additional Tasks: Copying, scanning, mailing, filing, and other administrative projects. Performing any other tasks required to support the efficient and effective management of ongoing workers’ compensation cases.
  • Preferred experience in handling depositions, hearings, and pre-trial task.
Required Skills & Abilities:
  • Excellent verbal and written communication, interpersonal, and client service skills, with the ability to de-escalate and handle client concerns as needed.
  • Must exhibit strong critical thinking and analytical abilities, with keen attention to detail and accuracy in all aspects of case management and the ability to operate both independently and as part of a team.
  • Exceptional organizational skills and time-management capabilities with the ability to effectively prioritize multiple tasks and manage a high caseload.
  • Must be fluent in English, Bilingual in Spanish is a highly preferred.
  • Strong proficiency in utilizing case management software and office technology.
Education & Experience Requirements:
  • High school diploma or equivalent required; associates or bachelor’s preferred in relevant field of study. Paralegal Certification or relevant studies preferred.
  • Minimum of two (2) years’ recent experience in North Carolina Workers’ Compensation case management, preferably working as a case manager or paralegal, or similar capacity in a law firm, personal injury law firm experience preferred.
  • At least one (1) year of demonstrated experience utilizing case management software.
 Benefits:
  • 401(k) Retirement Plan eligibility + Employer contribution after 6 months
  • Medical, Dental, Vision insurance + Employer contribution
  • Medical and Dependent Care Savings Accounts: HSA, FSA, DCA 
  • Company paid Life Insurance and Short-Term Disability (STD)
  • Paid time off (PTO) + 12 Company Paid Holidays, and Birthday PTO
  • Additional time off: Wellness Days and Community Volunteer Days
  • Employee Assistance Program (EAP)
  • Parental leave after one (1) year of service